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Azure Backup vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
7th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
53rd
Average Rating
8.0
Number of Reviews
15
Ranking in other categories
Cloud Backup (35th), Disaster Recovery (DR) Software (26th), MSP Backup (3rd)
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Azure Backup is 4.0%, down from 5.4% compared to the previous year. The mindshare of MSP360 Backup is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Terry Tull - PeerSpot reviewer
Feb 26, 2024
Straightforward to set up and manage and allows us to monitor all backups in one place
I would rate the easiness of the initial setup as an eight out of ten. Setting up Azure Backup was pretty straightforward, especially if you follow the steps in the right order. It might seem a bit complex at first, but with experience, subsequent setups become easier. Planning is key to optimizing its effectiveness. Deploying Azure Backup typically takes around half an hour to an hour to set up one VM, involving creating a recovery services vault, defining a backup policy, and configuring storage options. For a more comprehensive setup including proper recovery planning, it might take a few hours. The key steps involve creating a resource group, and a recovery services vault, selecting a storage type, and defining backup policies. I deployed the solution myself.
CONRAD FORREST - PeerSpot reviewer
Dec 14, 2022
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have no issues with the stability at all. So I don't necessarily care about the stability of the product. I look more at whether or not can I recover. And I haven't had a failed recovery yet. I've got no failed recoveries of all my years."
"It is easy to schedule backups."
"The most valuable feature of Azure Backup is the file recovery and file vault."
"The most valuable features of Azure Backup for us are its flexible retention options and the ability to recover to a second region with geo-replication and read access."
"The initial setup was very easy."
"First of all, you can schedule a backup for the client. You can schedule it as you like. You can also control the bandwidth, so the backup will not utilize. The internet will depend on the bandwidth."
"Azure Backup is good because it is entirely cloud-based, which means that you can be 99.9% sure that your backup is safe."
"The compression features save us money and speed up the backup and restore process."
"It has allowed me to implement a cost effective, highly configurable solution."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Technical support is very good."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
 

Cons

"Azure Backup must include features similar to enterprise solutions."
"For companies frequently accessing data or not using Microsoft Azure, the solution may not be very helpful."
"Azure sometimes provides reliable recovery that can be slow for large-scale scenarios."
"The length of time it takes to restore is our main source of frustration. It would be beneficial to shorten the time it takes."
"The integration with the record database and integration with other applications will be good, especially with the database piece."
"The tool's backup should be faster. Azure Backup's support should be faster."
"Ransomware protection is missing in Azure Backup."
"I would like to see better integration with more products, and more services."
"The solution's pricing is very high."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The graphics are looking a bit old and should be updated."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The restore time could improve. When we had an issue the restore time was lengthy."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
 

Pricing and Cost Advice

"The product's pricing is a three or four out of ten, where one is inexpensive, and ten is costly."
"Comparing the pricing with other technologies, Azure Backup is more affordable for customers. It follows a pay-as-you-go model, where we pay according to our consumption."
"We have enterprise-level pricing. I rate the pricing a five out of ten."
"We are paying about $100,000 USD per year, just for a couple of servers."
"Licensing fees are paid on a monthly basis."
"The price is pretty good, maybe $30 for a machine, I can't complain."
"Considering the fact that our company's enterprise-sized customers use the solution, the product's price is fine and is not on the higher side of the spectrum."
"Price-wise, it's similar to AWS."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Construction Company
9%
Real Estate/Law Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
Customers choose their backup tool based on its flexibility and cost-effectiveness. Customers prefer Azure Backup because it has a pay-as-you-go model, and they won't have to pay an upfront amount ...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

No data available
Cloudberry Backup
 

Learn More

 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
StratX
Find out what your peers are saying about Azure Backup vs. MSP360 Backup and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.