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Azure Backup vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
10.0
Azure Backup customer service is satisfactory but inconsistent, with prompt critical support and varied effectiveness for non-urgent issues.
No sentiment score available
 

Room For Improvement

Sentiment score
6.1
Azure Backup needs UI clarity, app-level support, pricing updates, faster recovery, better integration, security, and enhanced notifications.
No sentiment score available
 

Scalability Issues

Sentiment score
8.6
Azure Backup efficiently scales for various client sizes, offering flexible expansion and seamless management, especially in Europe and North America.
No sentiment score available
 

Setup Cost

Sentiment score
6.5
Azure Backup offers competitive, pay-as-you-go pricing, but costs could be lower for large-scale storage options to enhance competitiveness.
No sentiment score available
 

Stability Issues

Sentiment score
8.8
Azure Backup is highly rated for stability and reliability, surpassing traditional on-premise environments with its zone-redundant architecture.
No sentiment score available
 

Valuable Features

Sentiment score
8.2
Azure Backup offers seamless, secure, and efficient cloud VM and file backups with user-friendly automation and flexible storage options.
No sentiment score available
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
7th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
53rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
Cloud Backup (35th), Disaster Recovery (DR) Software (26th), MSP Backup (3rd)
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Azure Backup is 4.0%, down from 5.4% compared to the previous year. The mindshare of MSP360 Backup is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Terry Tull - PeerSpot reviewer
Straightforward to set up and manage and allows us to monitor all backups in one place
I would rate the easiness of the initial setup as an eight out of ten. Setting up Azure Backup was pretty straightforward, especially if you follow the steps in the right order. It might seem a bit complex at first, but with experience, subsequent setups become easier. Planning is key to optimizing its effectiveness. Deploying Azure Backup typically takes around half an hour to an hour to set up one VM, involving creating a recovery services vault, defining a backup policy, and configuring storage options. For a more comprehensive setup including proper recovery planning, it might take a few hours. The key steps involve creating a resource group, and a recovery services vault, selecting a storage type, and defining backup policies. I deployed the solution myself.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Construction Company
8%
Manufacturing Company
7%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
Pricing is middle plus, and it's a bit high. We always wait for prices to reduce, however, Azure sometimes offers special discounts or packages if you commit for more years.
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

No data available
Cloudberry Backup
 

Learn More

 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
StratX
Find out what your peers are saying about Azure Backup vs. MSP360 Backup and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.