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Azure Backup vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (42nd), Disaster Recovery (DR) Software (31st), MSP Backup (5th)
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Azure Backup is 2.5%, down from 4.3% compared to the previous year. The mindshare of MSP360 Backup is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Azure Backup2.5%
MSP360 Backup0.7%
Other96.8%
Backup and Recovery
 

Featured Reviews

RituparnaBhattacharya - PeerSpot reviewer
Achieve cost savings and efficiency with high-level restore capabilities
I use Azure Backup mainly for backing up virtual machines The feature I find most effective in Azure Backup is the high-level restore. Additionally, it has a good impact on our cost savings and operational efficiency as it is a low-cost solution. The area that I believe needs improvement in…
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that Azure Backup is integrated is one of its biggest advantages."
"One of the most valuable features is security and connectivity to the data."
"I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior."
"It's stable."
"The tool has a lot of features."
"I like the product's restoration cases."
"The product is cost-effective compared to other vendors."
"Azure Backup is very simple to use and user-friendly."
"The most valuable feature of MSP360 Backup is its reliability."
"It has allowed me to implement a cost effective, highly configurable solution."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
 

Cons

"To make it a ten, it should have the ability to extend the retention and to perform a copy of the data outside of the subscription - with no additional costs."
"There is a limitation of 99 files restores per day which means that we can't complete a huge file restore. We would like Azure to increase the number of the possible file restorations."
"I would like to have the option to increase the frequency of the backups. Azure Backup does backups on an hourly basis, but I would prefer it to take backups more often."
"The product could improve its performance."
"It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up."
"The solution is quite technical. I wouldn't describe it as user friendly. It could be simplified a lot to make it more accessible to the average user."
"We faced some issues synchronizing the information in Azure when the storage was changed."
"Microsoft's technical support for Azure products could be improved."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The restore time could improve. When we had an issue the restore time was lengthy."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution's pricing is very high."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
 

Pricing and Cost Advice

"It is incredibly cost-effective and offers fixed pricing, with no additional fees for the licensing."
"Support payment works by the level of partnership and the number of shares."
"This is an expensive solution in the Bangladesh marketplace."
"Licensing fees are paid on a monthly basis."
"There is a cost per terabyte for using this solution."
"Azure Backup can be expensive if you are not vigilant about your storage steering."
"The product is not expensive."
"Pay as you go is the pricing model."
"We have a very good return on investment."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
10%
Educational Organization
9%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise22
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
StratX
Find out what your peers are saying about Azure Backup vs. MSP360 Backup and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.