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Barracuda Email Protection vs Barracuda Email Security Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Email Archiving (3rd), Email Security (13th), Office 365 Protection (4th)
Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
52
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (3rd)
 

Featured Reviews

LeeMiles - PeerSpot reviewer
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
Mohammed Shah Newaj - PeerSpot reviewer
Instantly blocked and reduced our spam emails
The solution has to improve in a very specific way. When we allow our customers to send or scan email through our Barracuda Email Security Gateway, we are permitting their email server IP address, but not any domain. One of our customers has an email server where they are hosting five domains within their server. They are sending and receiving email through that server by using Barracuda Email Security Gateway. Therefore, we allow their IP address to send email through our Barracuda Email Security Gateway, then we declare MX for receiving email on behalf of our customers. After receiving the email, we deliver it to the specific IP address of the customer. Since we are only allowing the IP address, if an incident happens within a customer's email server or an email server gets compromised, then it starts sending spam. That creates a huge problem for the solution as it allows all emails because the customer's IP address is allowed to relay email through our Barracuda Email Security Gateway. Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is impersonation detection."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."
"The archiving and search features are very good."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"When we got the service, it included the email archiver with unlimited storage."
"The solution is straightforward to set up."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"The feature that sets Barracuda apart from other solutions is the Office 365 cloud-to-cloud backup."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"The performance is good."
"I appreciate that the product provides account takeover protection."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
 

Cons

"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"They could simplify the licensing and the pricing."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"Barracuda Essentials can improve by continually adding more features."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"The solution's graphical user interface (GUI) could be improved visually."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"The UI could be a little cleaner and require less clicking around in different modules. They give the illusion of a single pane of glass, but as you click around to different products, you're actually being transferred into a different system."
"False positives have given us issues."
"This product can always be made more secure."
"There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."
"I am not aware of the licensing costs."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails."
 

Pricing and Cost Advice

"Barracuda licensing model is good."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"Price-wise, this product is middle-of-the-road."
"The price of Barracuda Essentials is better than some of the competing products."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"The product is expensive."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing."
"It is an expensive solution and I would rate it 5 out of 10."
"We find the solution's pricing okay."
"The pricing for the product is fine."
"This is one of the major points for integrating this solution in any organization. Barracuda Email Security Gateway needs to make it a bit more tolerable for customers because it is increasing every year. They should create a plan for reducing the cost."
"The licensing fees are part of a bundled support package that we pay for."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Construction Company
8%
Healthcare Company
7%
Manufacturing Company
6%
Educational Organization
53%
Computer Software Company
8%
Financial Services Firm
4%
Government
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Protection?
I'm quite satisfied with the graphical user interface for Barracuda products.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions. The fraud detection capability is not well-develo...
What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
 

Also Known As

Barracuda Essentials
Barracuda Spam and Virus Firewall, Barracuda Sentinel
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Find out what your peers are saying about Barracuda Email Protection vs. Barracuda Email Security Gateway and other solutions. Updated: January 2024.
831,265 professionals have used our research since 2012.