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Barracuda Email Protection vs Barracuda Email Security Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Email Archiving (2nd), Email Security (15th), Office 365 Protection (4th)
Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
52
Ranking in other categories
DMARC Authentication Software (4th), Secure Email Gateway (SEG) (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Protection is designed for Email Archiving and holds a mindshare of 31.1%, up 22.8% compared to last year.
Barracuda Email Security Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 6.4% mindshare, down 8.5% since last year.
Email Archiving
Secure Email Gateway (SEG)
 

Featured Reviews

LeeMiles - PeerSpot reviewer
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
Mohammed Shah Newaj - PeerSpot reviewer
Instantly blocked and reduced our spam emails
The solution has to improve in a very specific way. When we allow our customers to send or scan email through our Barracuda Email Security Gateway, we are permitting their email server IP address, but not any domain. One of our customers has an email server where they are hosting five domains within their server. They are sending and receiving email through that server by using Barracuda Email Security Gateway. Therefore, we allow their IP address to send email through our Barracuda Email Security Gateway, then we declare MX for receiving email on behalf of our customers. After receiving the email, we deliver it to the specific IP address of the customer. Since we are only allowing the IP address, if an incident happens within a customer's email server or an email server gets compromised, then it starts sending spam. That creates a huge problem for the solution as it allows all emails because the customer's IP address is allowed to relay email through our Barracuda Email Security Gateway. Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy."
"The solution is straightforward to set up."
"When we got the service, it included the email archiver with unlimited storage."
"The archiving and search features are very good."
"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."
"We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution."
"It can scale."
"Barracuda is good at keeping the garbage from reaching your inbox."
"This product is powerful and quite simple to use."
"Customer support is the solution's strongest point."
"One advantage is its immediate deployment capability. So the fast speed to deploy is a big plus point."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"Great at blocking spam."
"It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment."
 

Cons

"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"The solution's reporting mechanism is a little poor and could be improved."
"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The product must enable bulk user management."
"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"The dashboard's UI could be improved to make changes to the blocklist."
"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"The deep scanning feature needs to be improved."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"Price-wise, this product is middle-of-the-road."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"The price of Barracuda Essentials is better than some of the competing products."
"The price is similar to that of Microsoft 365."
"The product is expensive."
"We typically purchase a one or three-year license for Barracuda Email Security Gateway."
"The licensing cost is competitive, it's not too high and not too low."
"We find the solution's pricing okay."
"There is an annual license required for this solution."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
"We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution."
"Barracuda has the best price. Every year we need to renew our license, and every year I need to compare Barracuda to two or three other players in the market. Barracuda always has a price that is 30 to 40 percent less than the other players' prices."
"We pay between $8 and $10 USD per user per month."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Construction Company
8%
Manufacturing Company
7%
Healthcare Company
6%
Educational Organization
50%
Computer Software Company
8%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
 

Also Known As

Barracuda Essentials
Barracuda Spam and Virus Firewall, Barracuda Sentinel
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Find out what your peers are saying about Barracuda Email Protection vs. Barracuda Email Security Gateway and other solutions. Updated: January 2024.
850,671 professionals have used our research since 2012.