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Barracuda Email Protection vs Barracuda Email Security Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Email Archiving (3rd), Email Security (13th), Office 365 Protection (4th)
Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
52
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (4th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Protection is designed for Email Archiving and holds a mindshare of 10.7%, down 13.8% compared to last year.
Barracuda Email Security Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 10.3% mindshare, down 16.2% since last year.
Email Archiving
Secure Email Gateway (SEG)
 

Featured Reviews

LeeMiles - PeerSpot reviewer
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
Mohammed Shah Newaj - PeerSpot reviewer
Instantly blocked and reduced our spam emails
The solution has to improve in a very specific way. When we allow our customers to send or scan email through our Barracuda Email Security Gateway, we are permitting their email server IP address, but not any domain. One of our customers has an email server where they are hosting five domains within their server. They are sending and receiving email through that server by using Barracuda Email Security Gateway. Therefore, we allow their IP address to send email through our Barracuda Email Security Gateway, then we declare MX for receiving email on behalf of our customers. After receiving the email, we deliver it to the specific IP address of the customer. Since we are only allowing the IP address, if an incident happens within a customer's email server or an email server gets compromised, then it starts sending spam. That creates a huge problem for the solution as it allows all emails because the customer's IP address is allowed to relay email through our Barracuda Email Security Gateway. Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the solution nine out of ten."
"The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy."
"The archiving and search features are very good."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"Great at blocking spam."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"Barracuda Email Security Gateway is very simple to use."
"It is very simple to whitelist addresses."
 

Cons

"Barracuda Essentials can improve by continually adding more features."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The solution's graphical user interface (GUI) could be improved visually."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"The product must enable bulk user management."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The solution's reporting mechanism is a little poor and could be improved."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"Barracuda Email Security Gateway should include ATP in the next release."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"The scalability needs improvement, it's the only feature that is required."
"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."
"My customers were sending OPT bulk emails and Barracuda Email Security Gateway was not able to handle it. We have to go with another different solution, such FortiMail for the task. We are implementing these combinations of the Barracuda and FortiGate, for email security. The FortiGate FortiMail security gateway we use to send only the bulk email, not for receiving emails."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"The price is similar to that of Microsoft 365."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"The product is expensive."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"Barracuda licensing model is good."
"The licensing cost is competitive, it's not too high and not too low."
"We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution."
"Barracuda Email Security Gateway is a cost-effective solution."
"I rate the price of Barracuda Email Security Gateway a ten on a scale of one to ten, where one is low price and ten is high price."
"For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
"The solution requires a license and we pay annually."
"The licensing fees are part of a bundled support package that we pay for."
"The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Construction Company
8%
Manufacturing Company
8%
Healthcare Company
6%
Educational Organization
51%
Computer Software Company
8%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
 

Also Known As

Barracuda Essentials
Barracuda Spam and Virus Firewall, Barracuda Sentinel
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Find out what your peers are saying about Barracuda Email Protection vs. Barracuda Email Security Gateway and other solutions. Updated: January 2024.
849,190 professionals have used our research since 2012.