Barracuda Intronis Backup vs NinjaOne comparison

Barracuda Intronis Backup

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Executive SummaryUpdated on Nov 2, 2025

Barracuda Intronis Backup and NinjaOne compete in the data backup and management space. Barracuda Intronis Backup seems to have an edge in customer support while NinjaOne excels in remote management and automation.

Features: Barracuda Intronis Backup is noted for Live Boot for quick recovery, granular backups for selective file restoration, and advanced threat protection. The centralized management console enhances ease of use. NinjaOne offers extensive monitoring tools, customizable scripting, and integration capabilities with third-party tools, excelling in remote management and automation.

Room for Improvement: Barracuda Intronis Backup users seek faster backup speeds, a more intuitive web interface, and improved disk management. They encounter compatibility issues and desire more third-party application integrations. NinjaOne users want enhanced reporting capabilities, improved mobile app functionality, and better integration with other software platforms. There is also a call for improved ticketing and automation for specific locations.

Ease of Deployment and Customer Service: Barracuda Intronis Backup supports Hybrid, On-premises, and Public Cloud deployment with personalized customer service, often providing access to senior experts. NinjaOne deploys across public and hybrid cloud environments and is credited with rapid, comprehensive support.

Pricing and ROI: Barracuda Intronis Backup offers simple, competitive pricing with no per-user or per-device licensing, which aids budget predictability and provides substantial ROI through time savings. NinjaOne's pricing is considered reasonable, with scalable discounts and rapid ROI through efficient management tools. While Barracuda offers straightforward licensing, NinjaOne stands out for customizable pricing based on device needs and extensive tool integration.

To learn more, read our detailed Barracuda Intronis Backup vs. NinjaOne Report (Updated: December 2025).

Barracuda Intronis Backup vs. NinjaOne

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

NinjaOne

Ranking in MSP Backup

2nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (22nd), Server Monitoring (5th), IT Service Management (ITSM) (8th), Remote Access (12th), Vulnerability Management (29th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (6th), Unified Endpoint Management (UEM) (7th)

Mindshare comparison

As of February 2026, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.5%, up from 5.3% compared to the previous year. The mindshare of NinjaOne is 9.1%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Market Share Distribution
Product	Market Share (%)
NinjaOne	9.1%
Barracuda Intronis Backup	5.5%
Other	85.4%

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup feature is most valuable. That's why we took it."

"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."

"Easy, immediate protection for data that is virtually infinitely scalable."

"The configuration and the onboarding process are pretty good."

"The most important feature in Barracuda Backup is the ability to archive the backup of emails."

"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."

"We perform backup drills to test the functionality, and we don't have any problems."

"I have found the product's LiveBoot feature to be most valuable."

More Barracuda Intronis Backup pros

"NinjaOne is a great product. It is working and it is always developing."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The tool's most valuable feature is third-party application updates."

"The installation is easy, it only took two minutes."

More NinjaOne pros

Cons

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."

"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."

"We cannot backup Sun Micro systems. They are not currently supported."

"We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."

More Barracuda Intronis Backup cons

"NinjaOne's dashboard could be easier to use."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"I would like to see more scripts for PowerShell commands."

"The graphical user interface could be improved."

"The ticketing system in NinjaOne is not the best."

"NinjaOne's pricing and user interface needs improvement."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

More NinjaOne cons

Pricing and Cost Advice

"The tool's pricing is reasonable."

"What I like best about Barracuda Backup is the licensing model."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

"They're on par with their competitors."

More Barracuda Intronis Backup pricing and cost advice

"We got a pretty good deal. It was fairly affordable."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The pricing is reasonable and cheaper than ConnectWise."

"The product's pricing depends on the number of PCs or devices."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which MSP Backup solutions are best for your needs.

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881,515 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Marketing Services Firm

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

12%

Government

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

What do you like most about Barracuda Backup?

The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.

What is your experience regarding pricing and costs for Barracuda Backup?

The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.

What needs improvement with Barracuda Backup?

The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

What needs improvement with NinjaOne?

One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...

What is your primary use case for NinjaOne?

My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.

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Product Reports

Barracuda Intronis Backup

January 2026

Download Barracuda Intronis Backup product report

Download NinjaOne product report

January 2026

Also Known As

Barracuda Backup

No data available

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Status Pros, Mitchell and Company