Barracuda Intronis Backup vs NinjaOne comparison

Barracuda Intronis Backup

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Executive SummaryUpdated on Apr 20, 2025

Barracuda Intronis Backup and NinjaOne are both formidable competitors in the data protection and IT management software category. Barracuda Intronis has an edge in simplicity and security, while NinjaOne excels in remote management and integration capabilities.

Features: Barracuda Intronis Backup is celebrated for its straightforward installation and use, live boot, and granular recovery options. It offers robust support and efficiently manages multiple Barracuda products through a single console. It also provides advanced threat protection and phishing attack training. NinjaOne is praised for its user-friendly interface, script scheduling, and device management. Its integration with tools like Bitdefender enhances its remote management and automation features.

Room for Improvement: Barracuda Intronis Backup can enhance backup and recovery speeds, improve hybrid cloud functionalities, and provide better support for non-Windows platforms like Solaris. It also needs better user profile backup capabilities. NinjaOne could improve network monitoring, provide more intuitive reporting, and enhance third-party tool integration. Customers also desire improvements in the ticketing system and mobile app usability.

Ease of Deployment and Customer Service: Barracuda Intronis Backup offers versatile deployment options including on-premises, hybrid, and cloud environments, focusing on ease of use and rapid deployment. Its customer service is considered responsive though some complexity in problem resolution is noted. NinjaOne primarily runs in the public cloud but also offers hybrid solutions. Its customer service is highly rated for quick response times and effective issue resolution, and its user-friendliness is frequently praised.

Pricing and ROI: Barracuda Intronis Backup offers straightforward pricing with no per-user fees, making it ideal for nonprofits and small businesses, providing significant ROI through savings in upgrade costs and reduced administrative workloads. NinjaOne's subscription-based pricing is negotiable with scale and deemed affordable for the features provided, delivering good ROI due to its comprehensive toolset, including third-party integrations like TeamViewer.

To learn more, read our detailed Barracuda Intronis Backup vs. NinjaOne Report (Updated: June 2025).

Barracuda Intronis Backup vs. NinjaOne

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

NinjaOne

Ranking in MSP Backup

3rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of July 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 4.8%, up from 4.6% compared to the previous year. The mindshare of NinjaOne is 12.7%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup feature is most valuable. That's why we took it."

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"The scalability of the product is fine."

"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."

"I have found the product's LiveBoot feature to be most valuable."

"It is very stable, and I'm very happy with this solution."

More Barracuda Intronis Backup pros

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"NinjaOne's best feature is its monitoring."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The software's automation tools have solved critical deployment problems for small businesses."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

More NinjaOne pros

Cons

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud."

"Some features like CIFS are not supported that would help speed and flexibility."

"It is not always stable."

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."

"I would like to see the automatic backup of critical applications to the cloud."

More Barracuda Intronis Backup cons

"NinjaOne's dashboard could be easier to use."

"The graphical user interface could be improved."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The network monitoring needs to be improved."

More NinjaOne cons

Pricing and Cost Advice

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"Low, fixed cost with great savings."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"Its pricing is very reasonable, but it can be reduced."

"They're on par with their competitors."

"The tool's pricing is reasonable."

More Barracuda Intronis Backup pricing and cost advice

"Its pricing is great."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The pricing is reasonable and cheaper than ConnectWise."

"We currently pay $1.20 per device on a monthly basis."

"We got a pretty good deal. It was fairly affordable."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

More NinjaOne pricing and cost advice

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Use our free recommendation engine to learn which MSP Backup solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Financial Services Firm

17%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

14%

Government

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.

What is your experience regarding pricing and costs for Barracuda Backup?

The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.

What needs improvement with Barracuda Backup?

Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Barracuda Intronis Backup

July 2025

Download Barracuda Intronis Backup product report

Download NinjaOne product report

June 2025

Also Known As

Barracuda Backup

No data available

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Status Pros, Mitchell and Company