Barracuda Intronis Backup vs NinjaOne comparison

Barracuda Intronis Backup

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Executive SummaryUpdated on Jan 12, 2025

Barracuda Intronis Backup and NinjaOne compete in the backup and management software category. Based on features and ease of use, Barracuda Intronis Backup appears to have an upper hand due to its intuitive interface and fast recovery capabilities, though NinjaOne shines with its strong monitoring and remote management.

Features: Barracuda Intronis Backup stands out for its intuitive interface, Live Boot feature for quick recovery, and advanced threat protection. It offers granular data restoration that ensures ease of use and reliability. NinjaOne is recognized for its strong monitoring capabilities, the ease of scheduling tasks, and automation features. Its integration with third-party applications enhances its value, particularly for remote access and device management.

Room for Improvement: Barracuda Intronis Backup could benefit from enhanced speed and better integration with third-party applications. There is a desire for improved cloud support and deduplication functionalities. NinjaOne needs to improve its reporting and ticketing system customization. Users also seek better UI design and pricing adjustments, along with enhancements in mobile app capabilities and patch management.

Ease of Deployment and Customer Service: Barracuda Intronis Backup offers a versatile deployment range from hybrid cloud to on-premises solutions, with robust technical support. NinjaOne provides similar deployment flexibility, and their support is rated excellent with quick ticket resolution. Barracuda's onsite hardware integration gives it an advantage in some scenarios.

Pricing and ROI: Barracuda Intronis Backup features a competitive pricing model, offering significant ROI through cost savings and included cloud storage. It has a straightforward pricing structure that does not charge per user or device. NinjaOne operates on a subscription model that, while considered reasonable, is sometimes perceived as expensive. However, its collaboration with TeamViewer enhances its value. Both deliver ROI, but Barracuda's consistent cost structure gives it a compelling long-term value.

To learn more, read our detailed Barracuda Intronis Backup vs. NinjaOne Report (Updated: March 2025).

Barracuda Intronis Backup vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

NinjaOne

Ranking in MSP Backup

4th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of April 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.5%, up from 3.8% compared to the previous year. The mindshare of NinjaOne is 12.8%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."

"The backup feature is most valuable. That's why we took it."

"The product is easy to install and use while doing what it is expected to do."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"Easy, immediate protection for data that is virtually infinitely scalable."

"It is very stable, and I'm very happy with this solution."

"We perform backup drills to test the functionality, and we don't have any problems."

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

More Barracuda Intronis Backup pros

"The most valuable feature we have found currently is probably patch management."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"NinjaOne's best feature is its monitoring."

"The most important aspect of this tool is the security it provides our company."

"Good at managing updates and for remote support."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

More NinjaOne pros

Cons

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"The solution is pretty expensive. This is the usual customer complaint."

"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."

"We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end."

"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."

"It would be nice to have some reports generated on the usage, but it is not essential."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

More Barracuda Intronis Backup cons

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"NinjaOne's dashboard could be easier to use."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"Lacks sufficient integrations with other PSAs."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"I would like to see more scripts for PowerShell commands."

More NinjaOne cons

Pricing and Cost Advice

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"The tool's pricing is reasonable."

"They're on par with their competitors."

More Barracuda Intronis Backup pricing and cost advice

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"The product's pricing depends on the number of PCs or devices."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"Its pricing is great."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We got a pretty good deal. It was fairly affordable."

"NinjaRMM uses a subscription model."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

26%

Financial Services Firm

15%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

16%

Retailer

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

What is your experience regarding pricing and costs for Barracuda Backup?

The tool's pricing is reasonable.

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Barracuda Intronis Backup

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Also Known As

Barracuda Backup

No data available

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Status Pros, Mitchell and Company

Barracuda Intronis Backup vs. NinjaOne