Barracuda Intronis Backup vs NinjaOne comparison

Barracuda Intronis Backup

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Executive SummaryUpdated on Apr 20, 2025

Barracuda Intronis Backup and NinjaOne are both formidable competitors in the data protection and IT management software category. Barracuda Intronis has an edge in simplicity and security, while NinjaOne excels in remote management and integration capabilities.

Features: Barracuda Intronis Backup is celebrated for its straightforward installation and use, live boot, and granular recovery options. It offers robust support and efficiently manages multiple Barracuda products through a single console. It also provides advanced threat protection and phishing attack training. NinjaOne is praised for its user-friendly interface, script scheduling, and device management. Its integration with tools like Bitdefender enhances its remote management and automation features.

Room for Improvement: Barracuda Intronis Backup can enhance backup and recovery speeds, improve hybrid cloud functionalities, and provide better support for non-Windows platforms like Solaris. It also needs better user profile backup capabilities. NinjaOne could improve network monitoring, provide more intuitive reporting, and enhance third-party tool integration. Customers also desire improvements in the ticketing system and mobile app usability.

Ease of Deployment and Customer Service: Barracuda Intronis Backup offers versatile deployment options including on-premises, hybrid, and cloud environments, focusing on ease of use and rapid deployment. Its customer service is considered responsive though some complexity in problem resolution is noted. NinjaOne primarily runs in the public cloud but also offers hybrid solutions. Its customer service is highly rated for quick response times and effective issue resolution, and its user-friendliness is frequently praised.

Pricing and ROI: Barracuda Intronis Backup offers straightforward pricing with no per-user fees, making it ideal for nonprofits and small businesses, providing significant ROI through savings in upgrade costs and reduced administrative workloads. NinjaOne's subscription-based pricing is negotiable with scale and deemed affordable for the features provided, delivering good ROI due to its comprehensive toolset, including third-party integrations like TeamViewer.

To learn more, read our detailed Barracuda Intronis Backup vs. NinjaOne Report (Updated: March 2025).

Barracuda Intronis Backup vs. NinjaOne

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

NinjaOne

Ranking in MSP Backup

4th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of April 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.5%, up from 3.8% compared to the previous year. The mindshare of NinjaOne is 12.8%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The scalability of the product is fine."

"Of all the backup products we have used, this by far is the simplest to install and use."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"The product is easy to use."

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"It is very stable, and I'm very happy with this solution."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"I have found the product's LiveBoot feature to be most valuable."

More Barracuda Intronis Backup pros

"Good at managing updates and for remote support."

"The software's automation tools have solved critical deployment problems for small businesses."

"NinjaOne is a great product. It is working and it is always developing."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The most valuable feature we have found currently is probably patch management."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The most important aspect of this tool is the security it provides our company."

More NinjaOne pros

Cons

"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"Barracuda Backup could use some more integration."

"I would like to see the automatic backup of critical applications to the cloud."

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."

More Barracuda Intronis Backup cons

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"NinjaOne's reporting module is cumbersome."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"The ticketing system in NinjaOne is not the best."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"I want NinjaOne to improve the reports."

More NinjaOne cons

Pricing and Cost Advice

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"What I like best about Barracuda Backup is the licensing model."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"They're on par with their competitors."

More Barracuda Intronis Backup pricing and cost advice

"Its pricing is great."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We currently pay $1.20 per device on a monthly basis."

"The product's pricing depends on the number of PCs or devices."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The pricing is reasonable and cheaper than ConnectWise."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

27%

Financial Services Firm

15%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

16%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

What is your experience regarding pricing and costs for Barracuda Backup?

The tool's pricing is reasonable.

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Barracuda Intronis Backup

April 2025

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April 2025

Also Known As

Barracuda Backup

No data available

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Status Pros, Mitchell and Company