Barracuda Intronis Backup vs NinjaOne comparison

Barracuda Intronis Backup

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Executive SummaryUpdated on Jan 12, 2025

Barracuda Intronis Backup and NinjaOne compete in the backup and management software category. Based on features and ease of use, Barracuda Intronis Backup appears to have an upper hand due to its intuitive interface and fast recovery capabilities, though NinjaOne shines with its strong monitoring and remote management.

Features: Barracuda Intronis Backup stands out for its intuitive interface, Live Boot feature for quick recovery, and advanced threat protection. It offers granular data restoration that ensures ease of use and reliability. NinjaOne is recognized for its strong monitoring capabilities, the ease of scheduling tasks, and automation features. Its integration with third-party applications enhances its value, particularly for remote access and device management.

Room for Improvement: Barracuda Intronis Backup could benefit from enhanced speed and better integration with third-party applications. There is a desire for improved cloud support and deduplication functionalities. NinjaOne needs to improve its reporting and ticketing system customization. Users also seek better UI design and pricing adjustments, along with enhancements in mobile app capabilities and patch management.

Ease of Deployment and Customer Service: Barracuda Intronis Backup offers a versatile deployment range from hybrid cloud to on-premises solutions, with robust technical support. NinjaOne provides similar deployment flexibility, and their support is rated excellent with quick ticket resolution. Barracuda's onsite hardware integration gives it an advantage in some scenarios.

Pricing and ROI: Barracuda Intronis Backup features a competitive pricing model, offering significant ROI through cost savings and included cloud storage. It has a straightforward pricing structure that does not charge per user or device. NinjaOne operates on a subscription model that, while considered reasonable, is sometimes perceived as expensive. However, its collaboration with TeamViewer enhances its value. Both deliver ROI, but Barracuda's consistent cost structure gives it a compelling long-term value.

To learn more, read our detailed Barracuda Intronis Backup vs. NinjaOne Report (Updated: March 2025).

Barracuda Intronis Backup vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

NinjaOne

Ranking in MSP Backup

4th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of April 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.5%, up from 3.8% compared to the previous year. The mindshare of NinjaOne is 12.8%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found the product's LiveBoot feature to be most valuable."

"The product is easy to install and use while doing what it is expected to do."

"The scalability of the product is fine."

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

"The most valuable features are the deduplication that analyzes data to identify duplicate patterns and granular restore."

"The backup feature is most valuable. That's why we took it."

"Easy, immediate protection for data that is virtually infinitely scalable."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

More Barracuda Intronis Backup pros

"The customer support at NinjaOne is excellent, rated ten out of ten."

"The most important aspect of this tool is the security it provides our company."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"It just works as advertised and serves the purpose for which we got it."

"The most valuable feature we have found currently is probably patch management."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

More NinjaOne pros

Cons

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"The solution is pretty expensive. This is the usual customer complaint."

"We cannot backup Sun Micro systems. They are not currently supported."

"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging."

"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."

"When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

More Barracuda Intronis Backup cons

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"NinjaOne's dashboard could be easier to use."

"NinjaOne's pricing and user interface needs improvement."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"The NinjaOne distribution server is highly dependent on an active directory."

"The ticketing system in NinjaOne is not the best."

"The graphical user interface could be improved."

More NinjaOne cons

Pricing and Cost Advice

"They're on par with their competitors."

"Low, fixed cost with great savings."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"The tool's pricing is reasonable."

More Barracuda Intronis Backup pricing and cost advice

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaRMM uses a subscription model."

"We currently pay $1.20 per device on a monthly basis."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We got a pretty good deal. It was fairly affordable."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Financial Services Firm

14%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

16%

Retailer

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

What is your experience regarding pricing and costs for Barracuda Backup?

The tool's pricing is reasonable.

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Barracuda Intronis Backup

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Also Known As

Barracuda Backup

No data available

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Status Pros, Mitchell and Company

Barracuda Intronis Backup vs. NinjaOne