


BigFix and Deep Instinct Prevention Platform compete in endpoint security. BigFix has the upper hand in pricing and support, while Deep Instinct Prevention Platform stands out for its advanced features.
Features: Users appreciate BigFix for its comprehensive patch management, automation capabilities, and detailed reporting. Deep Instinct Prevention Platform is valued for its deep learning threat detection, real-time prevention, and minimal system performance impact. BigFix is known for strong management and reporting features, while Deep Instinct provides advanced AI-driven security.
Room for Improvement:Users suggest BigFix needs enhancement in cloud integration, overall speed, and modernization. Deep Instinct Prevention Platform requires better compatibility with legacy systems, more intuitive policy management, and enhanced user-friendliness.
Ease of Deployment and Customer Service: BigFix is noted for straightforward deployment but has mixed reviews on customer service responsiveness. Deep Instinct Prevention Platform faces a steeper learning curve during setup but offers excellent customer support.
Pricing and ROI: BigFix is recognized for accessible initial setup cost and quicker ROI. Deep Instinct Prevention Platform, although expensive upfront, offers significant long-term value due to advanced threat prevention capabilities.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Whenever we need any kind of support, the BigFix team is present and available.
Technical support from Deep Instinct Prevention Platform is fantastic.
The support needs to be more granular, and perhaps they can consider using AI to help us ask questions instead of searching for specific keywords.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
BigFix requires some minimum configuration requirements.
The biggest customer has 50,000 instances, so it scales very well.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Deep Instinct Prevention Platform detects malicious scripts but it needs better measures, perhaps signing scripts, so we can be sure that a script is created by a client, not by some malware.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
The licensing is very competitively priced, better than all other solutions.
It is about the same price as any other antivirus.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Deep Instinct Prevention Platform stops all malware, including zero-days in 20 milliseconds.
| Product | Market Share (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.5% |
| Deep Instinct Prevention Platform | 0.9% |
| BigFix | 1.1% |
| Other | 94.5% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 67 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 5 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Deep Instinct PREVENTS >99% of UNKNOWN threats like ransomware and zero-days before they land inside your environment – not after. With both an agentless and agent-based approach, we ensure file-based and fileless attacks are prevented. To achieve this, Deep Instinct is pioneering the use of deep learning AI to prevent threats in <20ms, without requiring calls to the cloud for threat intelligence. Our ability to scale to the needs of the enterprise is unprecedented as is our delivery of the industry’s lowest false positive rate of <0.1%.
The Deep Instinct Prevention Platform combines industry-leading static analysis based on the only deep learning framework dedicated to cybersecurity and includes two solutions:
To learn more, visit: https://www.deepinstinct.com.
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