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Bitdefender GravityZone EDR vs CylanceOPTICS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
No ranking in other categories
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.7%, down from 3.2% compared to the previous year. The mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very stable solution."
"We have clients who are also migrating from other anti-virus solutions to GravityZone because of the ease of use, ease of installation and the fact that it can be deployed in the cloud and the same software; you can actually install on other server or workstation. It automatically knows what it's protecting."
"I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing."
"They are constantly updating the solution against malware."
"It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial."
"Bitdefender GravityZone EDR's installation is straightforward."
"GravityZone can be controlled from the cloud."
"It is a good anti-malware product that is highly stable."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"You can use the solution to query certain things."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is easy to use."
"CylanceOPTICS is pretty stable."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
 

Cons

"They were working on the encryption management for laptops, and if they complete it then it would be helpful."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"The installation is not straightforward and should be easier to do."
"Sometimes, the platform takes a while to allow connectivity on the Mac endpoints."
"Using this product requires quite a bit of training, which is hard to get."
"The product can be improved by identifying errors."
"They need to improve their encryption capabilities."
"Areas for improvement would be performance and pricing."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The product's initial setup process could be easy."
"Too many false positives are reported."
"The product's technical support is slow."
"The reporting is very weak and not very good at all."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The detection component is something that they have to work on."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
 

Pricing and Cost Advice

"The price is per license per endpoint. The price is different for everyone, but we find the price is cheap for us."
"The pricing for Bitdefender GravityZone Ultra is not that high. It's okay for its service, so I would download it on my personal computer and buy it for myself as a customer."
"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"The solution's pricing is average."
"The product has a reasonable price."
"The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"The solution is affordable."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"I would rate the pricing a three out of five."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Government
6%
Hospitality Company
5%
Manufacturing Company
21%
Computer Software Company
18%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
No data available
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Cerdant, Washoe County School District
Find out what your peers are saying about Bitdefender GravityZone EDR vs. CylanceOPTICS and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.