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BMC Helix Discovery vs IBM Maximo comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC Helix Discovery
Average Rating
8.6
Number of Reviews
25
Ranking in other categories
IT Asset Management (2nd)
IBM Maximo
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st), Billing Software (2nd)
 

Mindshare comparison

BMC Helix Discovery and IBM Maximo aren’t in the same category and serve different purposes. BMC Helix Discovery is designed for IT Asset Management and holds a mindshare of 8.7%, up 8.3% compared to last year.
IBM Maximo, on the other hand, focuses on Enterprise Asset Management (EAM), holds 26.9% mindshare, up 25.8% since last year.
IT Asset Management
Enterprise Asset Management (EAM)
 

Featured Reviews

Shirish Kamalapurkar - PeerSpot reviewer
Feb 22, 2023
Very stable, fast, and powerful with valuable inventory management features
Our company uses the solution as an inventory tool for customers. The solution discovers your infrastructure and lets you know what servers and network devices are on it. It gives you details about applications, hardware, and software such as how they are connected and the dependencies between…
Jose Pedro Muñoz - PeerSpot reviewer
Apr 25, 2023
A very strong and powerful tool in the market preferred by a variety of industries
The solution is used for a variety of industries like manufacturing, pharmaceuticals, and transportation Work management, optimization, and maintenance indicators are some of the valuable features of the solution. Pricing, purchasing, invoicing areas, and mobility are some areas in the solution…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
"The solution is very stable and powerful."
"The initial setup was quite easy."
"BMC Helix Discovery comprehends the infrastructure you've procured and deployed within your environment."
"It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover."
"Accuracy and clarity are vastly improved for the service lines."
"The most valuable feature of the solution is its application dependency mapping."
"It is a stable solution. The stability is okay."
"IBM Maximo is the best software for assets management."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"We were able to scale perfectly.​"
"Its capabilities let us organize our work."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"Has a powerful audit combination that helps achieve high accuracy."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"Preventive maintenance management."
 

Cons

"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."
"There are certain limitations in the mapping feature of the solution."
"Management of its own application infrastructure and integrations with other BMC tools."
"The improvement I want to see is a reduction in duplicate records."
"The solution is definitely useful."
"The monitoring tools could be more stable."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"It would be nice to see more updates to the solution."
"The latest version is slow due to the power it requires."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"There are always ways to improve and make things better."
"​Maximo is a big system, so the initial setup is complex."
 

Pricing and Cost Advice

"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."
"The licensing fee is very low."
"It's not a cheap product. But the benefits it delivers is that it's a fair price."
"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."
"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."
"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"We have a perpetual license for the solution."
"The licenses are very complex and quite costly."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"The price of IBM Maximo could reduce, it is expensive."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"$USD700 per agent user."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Energy/Utilities Company
8%
Manufacturing Company
7%
Educational Organization
36%
Energy/Utilities Company
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
What is your experience regarding pricing and costs for BMC Helix Discovery?
I would rate the pricing around four out of ten. It is quite expensive.
What needs improvement with BMC Helix Discovery?
The improvement I want to see is a reduction in duplicate records. In comparison with SCCM, SCCM does not have any duplicate records, which is a significant advantage. Discovery should adopt a simi...
What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
Maximo
 

Learn More

 

Overview

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Find out what your peers are saying about ServiceNow, BMC, Qualys and others in IT Asset Management. Updated: November 2024.
814,649 professionals have used our research since 2012.