Qualys VMDR and BMC Remedy compete in the tech industry, specifically in the fields of vulnerability management and IT service management. Qualys VMDR appears to have the upper hand in vulnerability management and threat detection, while BMC Remedy excels in IT service management capabilities.
Features: Qualys VMDR offers automated scanning, detailed reporting, and proactive security measures. BMC Remedy provides incident management, extensive workflow automation, and supports broader IT service management functions.
Room for Improvement: Qualys VMDR needs to improve integration with other tools, enhance reporting granularity, and may benefit from additional user interface refinements. BMC Remedy could optimize system performance, offer more intuitive customization options, and address complexities in initial setup.
Ease of Deployment and Customer Service: Qualys VMDR is noted for its straightforward deployment process and supportive customer service. BMC Remedy presents a steeper learning curve and more complex initial setup but has responsive customer service.
Pricing and ROI: Qualys VMDR is considered cost-effective with users reporting good ROI. BMC Remedy comes at a higher cost, providing extensive functionalities that deliver substantial ROI in large, complex IT environments.
The technical support provided by Qualys is pretty good.
The response time takes a while.
It does not automate patching unless the patch management module is purchased separately.
The response time of technical support takes a while.
Scalability depends on the license and the number of assets being monitored.
I would rate the pricing between seven to eight out of ten.
Qualys VMDR offers a one-stop solution for monitoring and reporting.
I like the automated report generation and vulnerability report generation.
BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.
Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.
Vulnerability Management, Detection, and Response (VMDR) is a cornerstone product of the Qualys TruRisk Platform and a global leader in the enterprise-grade vulnerability management (VM) vendor space. With VMDR, enterprises are empowered with visibility and insight into cyber risk exposure - making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure their actual risk exposure over time.
Qualys VMDR offers an all-inclusive risk-based vulnerability management solution to prioritize vulnerabilities and assets based on risk and business criticality. VMDR seamlessly integrates with configuration management databases (CMDB), Qualys Patch Management, Custom Assessment and Remediation (CAR), Qualys TotalCloud and other Qualys and non-Qualys solutions to facilitate vulnerability detection and remediation across the entire enterprise.
With VMDR, users are empowered with actionable risk insights that translate vulnerabilities and exploits into optimized remediation actions based on business impact. Qualys customers can now aggregate and orchestrate data from the Qualys Threat Library, 25+ threat intelligence feeds, and third-party security and IT solutions, empowering organizations to measure, communicate, and eliminate risk across on-premises, hybrid, and cloud environments.
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