Qualys VMDR and BMC Remedy compete in the field of IT service management and security. Qualys VMDR may have an advantage with its real-time vulnerability insights and automation, appealing to organizations prioritizing security.
Features: Qualys VMDR offers robust vulnerability management, continuous monitoring, and policy compliance, making it a comprehensive solution for managing asset vulnerabilities. Its cloud-based architecture ensures ease of integration and usability. BMC Remedy excels in asset management capabilities, customizable workflows, and provides a scalable, flexible IT service management platform.
Room for Improvement: Qualys VMDR could enhance asset management capabilities and reduce false positives while improving reporting features. Streamlining the integration with third-party software and simplifying the user interface could further benefit users. BMC Remedy users highlight the need for a more intuitive user interface, enhanced integration capabilities, and a more flexible licensing model.
Ease of Deployment and Customer Service: Qualys VMDR supports flexible deployment across public, private, and hybrid clouds, catering to various organizational needs. Customer service experiences are mixed, with varying responses noted by users. BMC Remedy primarily focuses on on-premises deployment, which can demand more resources. While its customer service is well-rated, quicker issue resolutions are desired by some users.
Pricing and ROI: Qualys VMDR is often considered expensive, potentially limiting accessibility for smaller organizations. However, it offers substantial ROI through reduced vulnerabilities and improved security posture. BMC Remedy's pricing, though competitive, remains high, with a complex licensing model. While providing significant value to large enterprises, it might not be as cost-effective for smaller businesses.
Over the last five to ten years, there has been a good return on investment because BMC Remedy is very stable and the users are highly accustomed to it.
We saw a return on investment through significant savings in time, money, and resources.
We usually get on calls with tech support, and they are very helpful.
The technical support provided by Qualys is pretty good.
When reaching out via email, they reply quickly.
BMC Remedy has been very scalable, handling 38 technical staff and 1,400 support users effectively.
Scalability depends on the license and the number of assets being monitored.
Qualys VMDR can handle scalability, although increasing the inventory can raise the licensing costs.
We want integration with Microsoft Teams and something similar to Artificial Intelligence.
It does not automate patching unless the patch management module is purchased separately.
If AI features were integrated, it could enhance the capabilities significantly.
They can tweak their UI since the new version seems a bit jumbled up.
The price is reasonable.
Qualys offers better pricing and is feature-packed compared to other tools.
I would rate the pricing between seven to eight out of ten.
I have a notion that Qualys might be more expensive than Rapid7.
BMC Remedy is very stable and operational, with users being highly accustomed to using it.
The prioritization of vulnerabilities has improved our remediation efforts by around thirty to thirty-five percent.
Qualys VMDR offers a one-stop solution for monitoring and reporting.
We use it daily to fix vulnerabilities by connecting with infrastructure to remediate.
BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.
Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.
Vulnerability Management, Detection, and Response (VMDR) is a cornerstone product of the Qualys TruRisk Platform and a global leader in the enterprise-grade vulnerability management (VM) vendor space. With VMDR, enterprises are empowered with visibility and insight into cyber risk exposure - making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure their actual risk exposure over time.
Qualys VMDR offers an all-inclusive risk-based vulnerability management solution to prioritize vulnerabilities and assets based on risk and business criticality. VMDR seamlessly integrates with configuration management databases (CMDB), Qualys Patch Management, Custom Assessment and Remediation (CAR), Qualys TotalCloud and other Qualys and non-Qualys solutions to facilitate vulnerability detection and remediation across the entire enterprise.
With VMDR, users are empowered with actionable risk insights that translate vulnerabilities and exploits into optimized remediation actions based on business impact. Qualys customers can now aggregate and orchestrate data from the Qualys Threat Library, 25+ threat intelligence feeds, and third-party security and IT solutions, empowering organizations to measure, communicate, and eliminate risk across on-premises, hybrid, and cloud environments.
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