BMC TrueSight Operations Management and WhatsUp Gold are popular IT management tools. WhatsUp Gold's features are often cited as more comprehensive and user-friendly, giving it an edge. However, BMC TrueSight is preferred for its integration capabilities and scalability.
What features are offered by BMC TrueSight Operations Management in comparison to WhatsUp Gold?BMC TrueSight Operations Management is praised for advanced analytics, machine learning capabilities, and broad integration with various environments. WhatsUp Gold is valued for its simpler yet effective monitoring features, ease of use, and comprehensive reporting tools.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to WhatsUp Gold?Users of BMC TrueSight Operations Management suggest the need for a more intuitive interface and faster performance. It can be overly complex for smaller IT environments. WhatsUp Gold users point out that while the product is easier to navigate, it lacks some advanced features and could improve its scalability for larger enterprises.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to WhatsUp Gold?BMC TrueSight Operations Management's deployment can be complex and time-consuming, requiring significant resources. It offers robust customer support. WhatsUp Gold generally has a smoother and quicker deployment process and is appreciated for its responsive and supportive customer service.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to WhatsUp Gold?BMC TrueSight Operations Management tends to be more expensive, which can be a barrier for smaller organizations. It delivers substantial ROI, mainly for larger infrastructures. WhatsUp Gold offers a more affordable setup cost and is perceived as delivering good ROI quickly, particularly for mid-sized organizations.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.
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