BrowserStack vs OpenText Silk Test comparison

"The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials."

"I like that it offers full device capability."

"BrowserStack has lots of devices to choose from."

"The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market."

"The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices."

"I have found that BrowserStack is stable."

"The integration is very good."

"I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience."

"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."

"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."

"A good automation tool that supports SAP functional testing."

"The major thing it has helped with is to reduce the workload on testing activities."

"The feature I like most is the ease of reporting."

"It's easy to automate and accelerate testing."

"The scalability of the solution is quite good. You can easily expand the product if you need to."

"The statistics that are available are very good."

"Connectivity can sometimes mar the testing experience."

"I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product."

"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."

"Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier."

"BrowserStack should work on its Internet connectivity although issues only occur occasionally."

"If you are inactive for 30 minutes, the solution will close."

"The solution is slow."

"We had some execution issues."

"Everything is very manual. It's up to us to find out exactly what the issues are."

"The support for automation with iOS applications can be better."

"The pricing is an issue, the program is very expensive. That is something that can improve."

"They should extend some of the functions that are a bit clunky and improve the integration."

"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."

"The solution has a lack of compatibility with newer technologies."

"Could be more user-friendly on the installation and configuration side."

"The pricing could be improved."

"The price is fine."

"This solution costs less than competing products."

"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."

"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."

"BrowserStack could have a better price, but good things have a price."

"Compared to other solutions, BrowserStack is one of the cheapest."

"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."

"The price of BrowserStack is high."

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."