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BrowserStack vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
33
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
OpenText Silk Test
Ranking in Functional Testing Tools
20th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th), Test Automation Tools (17th)
 

Mindshare comparison

As of April 2026, in the Functional Testing Tools category, the mindshare of BrowserStack is 5.5%, down from 10.4% compared to the previous year. The mindshare of OpenText Silk Test is 1.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
BrowserStack5.5%
OpenText Silk Test1.8%
Other92.7%
Functional Testing Tools
 

Featured Reviews

RM
Managing Technical Consultant at a tech vendor with 10,001+ employees
Cross-platform testing has accelerated releases and now needs smarter AI-driven test creation
The best features that BrowserStack offers include the ability to run manual and automated tests on real devices. We can create bugs, integrate it with other platforms like Jira or Azure, and use self-healing scripts with Selenium. We also have the test runs for different versions or with different frameworks, not just Selenium but with Playwright as well. Additionally, there are real-time dashboards and notifications sent when tests fail or when we need screenshots or recordings of test executions, and we can easily integrate this into our pipelines. BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers. We have worked on around twenty to thirty projects, and the need for a stable, customizable single test execution platform that supports different platforms has been met. It has helped manage the entire quality assurance of the product efficiently. The measurable improvements due to BrowserStack include a significant efficiency gain, allowing the whole team to collaborate on testing and communicate faster. Also, the easier integration with project management tools has been beneficial. The documentation of findings has improved, which helps us share insights with different project stakeholders.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution. There's no lagging and jittering."
"It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it."
"More than a feature, it was the hardware support that we were able to get through the interfaces, and this helped us address a very rare requirement that had come up within our end customer's stack."
"Testing across devices and browsers without maintaining that inventory is invaluable."
"I have found that BrowserStack is stable."
"We use BrowserStack for testing on different platforms, and it's a platform that allows us to test on different devices and platforms, which we are using as a regression tool and for testing on different devices."
"BrowserStack has positively impacted my organization by saving money that would be spent on buying new devices."
"The product support for different OS and mobile devices is awesome."
"The solution is user-friendly with respect to automation."
"A good automation tool that supports SAP functional testing."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"Using this DLL functionality we were able to automate our product."
"The Silk4J feature is the solution's most valuable aspect."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The major thing it has helped with is to reduce the workload on testing activities."
 

Cons

"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"One improvement I observe is that iOS automation is not feasible due to some configuration issues, although it serves as a great tool for cross-browser testing."
"We are struggling to do local testing."
"Improvements for BrowserStack could include better usability when working under a private network or a VPN, since it can be challenging to access restricted URLs."
"I think a possible improvement for BrowserStack could be adding features such as sending SMS or making FaceTime calls because, as far as I know, those features are not available at the moment."
"While I was testing I was not 100% sure it was properly mimicking the browsers or not."
"Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."
"I would like application performance improvement to be better as, for me, it looked a bit slow."
"The pricing could be improved."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"Could be more user-friendly on the installation and configuration side."
"The pricing is an issue, the program is very expensive."
"The support for automation with iOS applications can be better."
 

Pricing and Cost Advice

"Compared to other solutions, BrowserStack is one of the cheapest."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"This solution costs less than competing products."
"BrowserStack could have a better price, but good things have a price."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"The price is fine."
"The price of BrowserStack is high."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
6%
Financial Services Firm
14%
Manufacturing Company
12%
Construction Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise8
Large Enterprise14
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What needs improvement with BrowserStack?
Improvements for BrowserStack could include better usability when working under a private network or a VPN, since it can be challenging to access restricted URLs. There are times when running an au...
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

No data available
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about BrowserStack vs. OpenText Silk Test and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.