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BrowserStack vs OpenText Silk Test comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
33
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
OpenText Silk Test
Ranking in Functional Testing Tools
19th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th), Test Automation Tools (18th)
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of BrowserStack is 3.0%, down from 10.1% compared to the previous year. The mindshare of OpenText Silk Test is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
BrowserStack3.0%
OpenText Silk Test2.0%
Other95.0%
Functional Testing Tools
 

Featured Reviews

RM
Managing Technical Consultant at a tech vendor with 10,001+ employees
Cross-platform testing has accelerated releases and now needs smarter AI-driven test creation
The best features that BrowserStack offers include the ability to run manual and automated tests on real devices. We can create bugs, integrate it with other platforms like Jira or Azure, and use self-healing scripts with Selenium. We also have the test runs for different versions or with different frameworks, not just Selenium but with Playwright as well. Additionally, there are real-time dashboards and notifications sent when tests fail or when we need screenshots or recordings of test executions, and we can easily integrate this into our pipelines. BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers. We have worked on around twenty to thirty projects, and the need for a stable, customizable single test execution platform that supports different platforms has been met. It has helped manage the entire quality assurance of the product efficiently. The measurable improvements due to BrowserStack include a significant efficiency gain, allowing the whole team to collaborate on testing and communicate faster. Also, the easier integration with project management tools has been beneficial. The documentation of findings has improved, which helps us share insights with different project stakeholders.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it offers full device capability."
"BrowserStack has positively impacted my organization primarily through time savings because it is very easy to use and replicates physical devices for testing, which is crucial since we usually do not have physical devices."
"The product guides and resources are extensive and very helpful."
"It allows us to test our development against a huge range of product combinations that we could not realistically maintain in house, and it really adds to our core capabilities."
"BrowserStack has positively impacted our organization by improving collaboration and showing quality improvements in releases, with the number of defects leaking into production significantly reduced."
"The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials."
"The integration is very good."
"BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"The solution is user-friendly with respect to automation."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"It speeds up testing efforts."
"Using this DLL functionality we were able to automate our product."
"The Silk4J feature is the solution's most valuable aspect."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
 

Cons

"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"My experience with pricing was that it was a bit on the higher side, around three hundred dollars per user per month, and I hoped it could be reduced."
"I would like for there to be more integration with BrowserStack and other platforms."
"It is difficult to use for someone who has little to no experience."
"I would like application performance improvement to be better as, for me, it looked a bit slow."
"BrowserStack should work on its Internet connectivity although issues only occur occasionally."
"BrowserStack operates at a slow pace, it could improve by making it faster."
"If you are inactive for 30 minutes, the solution will close."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"At that time, we never had good technical support in Bangalore."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"The support for automation with iOS applications can be better."
"Could be more user-friendly on the installation and configuration side."
"The browser based testing needs to be improved."
"The solution has a lack of compatibility with newer technologies."
"The initial setup is somewhat complex if you're deploying on-prem."
 

Pricing and Cost Advice

"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"The price of BrowserStack is high."
"The price is fine."
"Compared to other solutions, BrowserStack is one of the cheapest."
"BrowserStack could have a better price, but good things have a price."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"This solution costs less than competing products."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
9%
Comms Service Provider
7%
Financial Services Firm
14%
Construction Company
13%
Comms Service Provider
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What needs improvement with BrowserStack?
Improvements for BrowserStack could include better usability when working under a private network or a VPN, since it can be challenging to access restricted URLs. There are times when running an au...
What is your primary use case for BrowserStack?
In the start of my career, I performed functional testing on mobile devices and web applications, and I used BrowserStack for testing web applications and mobile applications for one year. My main ...
Ask a question
Earn 20 points
 

Also Known As

No data available
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about BrowserStack vs. OpenText Silk Test and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.