CA Unified Communications Monitor vs Checkmk comparison

CA Unified Communications M...

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Checkmk are IT infrastructure monitoring solutions. Checkmk has the upper hand due to its advanced features and superior performance, despite potentially higher costs.

Features: CA Unified Communications Monitor offers focused monitoring for unified communications systems with performance metrics and real-time alerts. Checkmk provides comprehensive IT infrastructure monitoring with versatile plugins, extensive customization, and flexible integration capabilities.

Room for Improvement: CA Unified Communications Monitor could enhance its integration capabilities, expand its monitoring beyond communication systems, and offer more customization options. Checkmk may improve deployment complexity, streamline setup processes, and enhance user interface intuitiveness.

Ease of Deployment and Customer Service: CA Unified Communications Monitor features straightforward deployment with focused customer service, suitable for communication environments. Checkmk presents a more complex deployment but offers extensive documentation and community support for diverse IT environments.

Pricing and ROI: CA Unified Communications Monitor provides competitive pricing and reasonable ROI for communication-specific applications. Checkmk's higher initial costs lead to significant long-term ROI gains with extensive monitoring and scalability across diverse systems.

To learn more, read our detailed CA Unified Communications Monitor vs. Checkmk Report (Updated: April 2025).

CA Unified Communications Monitor vs. Checkmk

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

102nd

Ranking in IT Infrastructure Monitoring

71st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th)

Checkmk

Ranking in Network Monitoring Software

11th

Ranking in IT Infrastructure Monitoring

13th

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Server Monitoring (5th), Cloud Monitoring Software (12th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of Checkmk is 3.6%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Paolo Sala

Application performance and System monitoring at Agos

A reasonably priced tool for system and application monitoring

The main room for improvement is in the solution's presentation and the integration area. In our company, we use the integration capabilities from ServiceNow. We also have another big monitoring solution in place in our company, which is Dynatrace. At the moment, there doesn't exist an out-of-the-box integration for Dynatrace. I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most. The only implementation of Checkmk that allows high availability is the virtual appliance that has the option for the availability of a different box. Otherwise, you have to find a way to implement it manually with some custom solution, which could be an improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."

"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."

"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."

"The initial setup of Checkmk was easy...It is a very stable solution."

"I really like the auto-discovery feature."

"The alerting system in Checkmk really works properly."

"Checkmk was built on a platform that was user-friendly, and I could build my charts easily."

"We can monitor multiple sites using the product."

More Checkmk pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"The initial setup is a bit complex."

"In Checkmk, the documentation can probably be improved a bit more."

"Checkmk does not work too easily with the PowerStore. I use a PowerShell script as Checkmk runs on Linux and a Windows system, connecting with the Checkmk agent."

"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."

"It is easy for tech-savvy people, but newcomers might find it intimidating."

"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."

"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."

"The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working."

More Checkmk cons

Pricing and Cost Advice

Information not available

"Checkmk is a fairly reasonably priced solution."

"The price of Checkmk is cheaper compared to other enterprise products."

"The product is affordable."

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Questions from the Community

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What do you like most about Checkmk?

The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.

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What needs improvement with Checkmk?

I will get more information about Checkmk when the proof of concept is done. It's going to be before the summer. There will be a report about the tool and a recommendation to use it. So far, it loo...

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What is your primary use case for Checkmk?

Checkmk ( /products/checkmk-reviews ) is a monitoring tool, so that's what I will use it for. Right now, it's not in production, but it's in a proof of concept phase. It looks good, so probably, du...

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Product Reports

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Download CA Unified Communications Monitor product report

CA Unified Communications Monitor report

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Also Known As

CA UC Monitor

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Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Checkmk is a powerful tool for monitoring IT infrastructure, providing vital insights on servers, databases, network devices, and custom applications.

Primarily used for supervising IT infrastructure, Checkmk helps organizations ensure service availability by monitoring hosts, processes, load, storage, and network appliances. With support for both Linux and Windows environments across multiple data centers, Checkmk performs compliance checks and preserves historical data for core network devices.

What are the key features of Checkmk?

Auto-discovery: Automatically identifies new hosts and applies monitoring rules.
Custom monitoring: Enhances MySQL performance tracking.
Slack integration: Provides immediate downtime alerts.
Graphical trend analysis: Offers 400 days of trend data.
Multiple site monitoring: Ensures seamless data synchronization through task automation.
Resource and infrastructure monitoring: Configures log factors to fit budget constraints.
System metric imports: Includes servers, SQL, file systems, and application monitoring.

What benefits and ROI should users look for in reviews?

Time-saving: Auto-discovery and task automation streamline processes.
Proactive alerts: Immediate downtime notifications optimize response times.
Historical insights: Long-term graphical trend analysis aids strategic planning.
Cost efficiency: Resource monitoring aligned with budget constraints.

Checkmk is deployed extensively in large enterprise environments for monitoring critical infrastructure. It proves particularly useful under conditions of frequent power outages or network issues, helping maintain smooth operations. While the alert acknowledgment process and interface require improvements, and the lack of an agent-less platform complicates server management, the strengths in auto-discovery, integration, and comprehensive monitoring make Checkmk a strong contender for IT infrastructure monitoring.

Sample Customers

BBVA Compass

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CA Unified Communications Monitor vs. Checkmk