Try our new research platform with insights from 80,000+ expert users

Cegid vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Cegid customer service varies, with improved desk support post-2017, yet inconsistent effectiveness and reliability in complex issue resolution.
No sentiment score available
UKG's customer service quality varies; technical support is generally effective but sometimes inconsistent, with excellent or delayed experiences.
 

Room For Improvement

Sentiment score
3.0
Cegid needs improved reporting, customization, localization, training, API, and interface, addressing speed, maintenance, and AI integrations.
Sentiment score
4.2
UKG needs improved support, clearer processes, seamless integration, and updated features for better usability and system stability.
 

Scalability Issues

Sentiment score
7.8
Cegid is reliable and scalable, though some users face challenges with upgrades and require technical expertise for efficiency.
Sentiment score
8.2
UKG is rated highly for scalability, user-friendliness, and flexibility, supporting medium to large companies effectively.
 

Setup Cost

No sentiment score available
Cegid pricing is size-dependent; larger bases benefit more, but some find Talentia's features more competitive at similar costs.
No sentiment score available
UKG's pricing offers mid-range costs with volume discounts, emphasizing module understanding and negotiation for optimal ROI.
 

Stability Issues

Sentiment score
7.3
Cegid and Meta4 show stability, though Cegid's large data processing can lag; both systems have room for improvement.
Sentiment score
6.9
UKG is stable with quick issue resolution, despite occasional payroll interruptions, report errors, and time clock hardware problems.
 

Valuable Features

Sentiment score
8.0
Cegid excels in payroll automation, HR integration, customization, and tools for performance appraisal, talent management, and employee interaction.
Sentiment score
7.7
UKG provides payroll processing, self-service features, recruitment tools, and data integration to enhance efficiency and employee retention.
 

Categories and Ranking

Cegid
Ranking in Talent Management
22nd
Ranking in Cloud HCM
18th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
UKG
Ranking in Talent Management
5th
Ranking in Cloud HCM
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
124
Ranking in other categories
Benefits Administration (5th), Employee Scheduling Software (1st), Employee Time Tracking Software (3rd), HR Analytics Software (1st), Talent Acquisition (5th)
 

Mindshare comparison

As of November 2024, in the Cloud HCM category, the mindshare of Cegid is 0.9%, down from 1.0% compared to the previous year. The mindshare of UKG is 5.1%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Valda Coelho - PeerSpot reviewer
Enhancing HR engagement with effective development but could benefit from AI-driven improvements
The primary feature I appreciate about the solution is the information connection, allowing us to have a full employee life cycle visibility over the platforms. It also enables the creation of interactions between employees, launching communication campaigns that raise engagement. From the HR side, the most valuable features are the Learning Management Systems (LMS) that allow providing a personalized service in terms of development, where each employee can choose and architect their development plans. The second valuable feature is the autonomy each employee has to update their personal data. In terms of talent management, it helps design development processes, backups, and clearly view the criteria for those backups being achieved.
Lonnie Fluck - PeerSpot reviewer
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…
report
Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Retailer
14%
Comms Service Provider
11%
Financial Services Firm
10%
Educational Organization
88%
Computer Software Company
1%
Healthcare Company
1%
Financial Services Firm
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering Cegid?
I would recommend this solution to other businesses. I'd rate the solution seven out of ten.
What do you like most about Cegid?
The tool provides a lot of options.
What is your experience regarding pricing and costs for Cegid?
The pricing is quite competitive. However, comparing it to Talentia, which offers more features for the same price, Talentia appears more competitive.
What needs improvement with UKG?
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...
What is your primary use case for UKG?
I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...
 

Comparisons

 

Also Known As

TalentSoft, Meta4
UKG Pro, UKG Dimensons, UKG Ready
 

Learn More

 

Overview

 

Sample Customers

Aeroports de Paris, Arkadin, Ingenico Payment Services, Bollor_ Group, Bull, FDJ, Limagrain
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Cegid vs. UKG and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.