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Cisco SecureX [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
57
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Featured Reviews

Dene Lewis - PeerSpot reviewer
Head of Technical Strategy and Direction CAE Technology Services Ltd at CAE Technology Services Limited
A scalable SaaS based platform that helps with cyber threat intelligence and automated hunting
I would rate Cisco SecureX a ten out of ten. I find the product to be a fantastic platform. If you are eligible, start using it straight away. The best way to evaluate it is to start using it and see where it fits within your organization. I think it helps our customers really deliver their SecOps goals, and I see it as a core foundation of CAE's own security strategy going forward. Our partnership with Cisco is one that was built on trust over a long period of time. This has enabled us to work together to be able to provide the solutions that our customers need to drive their organizations forward. The value we add as a reseller is being able to work closer with our customers, understand them, and get intimate with their organizations. That enables us to offer them the right solutions that will help them achieve their goals.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"SecureX has been keeping our devices safe during the pandemic and we haven't had any major threats that have come in or that have been found on our devices."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"Integrates well with our existing security infrastructure."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"The SecureX solution has the best impact for the customer because it has all the visibility of my applications and my users' applications."
"If management wants to ingest reports at a high level from all of the different products, they would only need one login to SecureX to view this information as opposed to separate logins for each of the integrated products."
"This solution definitely helps us meet our cyber security goals and we haven't had any problems so far."
"The benefits were immediate when we started using Mission Control Splunk SOAR over a year ago; it has made it easier for our analysts to work on alerts using playbooks and forward them."
"The most valuable feature is the risk-based access control."
"The most valuable feature is the API connector, depending on how it's formatted and who made the actual app offering for it. The REST API is my favorite component. It's very easy to use. The filters are also really valuable. Those are the two primary features but I enjoy using the rest of it."
"The most valuable features are the Splunk SOAR apps and playbooks."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"If a company wants to automate redundant work, this solution is perfect for that."
"Splunk SOAR's extensive library of pre-built integrations allows it to connect with a vast array of popular security and IT applications, streamlining workflows across our existing security stack."
"My understanding is the initial setup isn't too hard."
 

Cons

"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"One of the improvements the product needs is more integration with collaboration platforms."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help."
"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"I haven't used it fully, but based on my usage, I could not find simulation tools and features. It currently lacks simulation features, which are important for me for creating a playbook. It is also very expensive for my region."
"To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."
"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."
"Providing Splunk app developers and playbook developers Python Stub files so that way when they create custom code through their IDE, they can have IntelliCode suggestions."
"The cost of Splunk SOAR has room for improvement."
"It could be easier to implement."
 

Pricing and Cost Advice

"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"It is free. It can't get any better than that."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"The product is absolutely free to any customer. As such, the only thing one must keep in mind is that as long as he already has one Cisco security product, irregardless of what that product is, SecureX is available for free."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"For the value you get, the pricing of the solution is excellent."
"It comes free with all Cisco products. So, it is a good price."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"Splunk SOAR is more expensive compared to other options for SOAR."
"I found the price of Splunk SOAR to be good."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"The cost is high and the licensing is on an annual basis."
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Top Industries

By visitors reading reviews
Construction Company
12%
Computer Software Company
11%
Marketing Services Firm
10%
Government
8%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise36
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days. We never had any issue when we had to...
What needs improvement with Splunk Phantom?
Sometimes it lags when I am working on multiple things. Apart from that, every feature is useful. Integration is an area for improvement. I would say it could include some other features that are p...
What is your primary use case for Splunk Phantom?
We have been using Splunk SOAR for analyzing threats and mitigating issues in cybersecurity. We provide input and SQL queries to Splunk SOAR, which analyzes the data and provides information on whe...
 

Also Known As

Kenna.AppSec, Kenna.VI
Phantom
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Recorded Future, Blackstone
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