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Cisco SecureX [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
58
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Featured Reviews

Alon K - PeerSpot reviewer
CTO & VP of Cyber Solutions, Israel at Rockwell Automation
Gives our customers visibility and they don't have to go multiple management consoles anymore
One of the examples is related to forensics. The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever. With just one click you have information from email, from the endpoint, from the web. Let's say that tomorrow morning, you have a ransom[ware] attack in your organization and you would like to know from which email it came, or where the customer saved the file, even though the incident didn't occur at the same moment. With SecureX, you have Cisco Threat Response inside. [With] one click, you get all of the flow. That's amazing value. That also releases resources for our customers. The customers don't have to connect many systems and try to register the event on each system, or to go to the SIEM and do a correlation. That's the one-stop shop for the customers, and that's amazing.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When it comes as a business bundle, we come to customers to provide a one-stop shop, and we provide a return of value on human resources, with an XDR SecureX platform offer that customers love."
"The automation and orchestration tools are the most valuable features."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"This solution definitely helps us meet our cyber security goals and we haven't had any problems so far."
"SecureX has been keeping our devices safe during the pandemic and we haven't had any major threats that have come in or that have been found on our devices."
"SecureX definitely provides us with contextual awareness throughout our security ecosystem, since it allows us to integrate multiple threat intelligence feeds, as well as multiple security appliances and platforms."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"The product’s integration with other Splunk products is valuable."
"The most valuable feature is the risk-based access control."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"The features of Splunk SOAR that I appreciate most are the integrations with all the other applications and tools."
"When you design a playbook, you can integrate multiple log sources and define rules... After that, the platform automatically compiles all these activities and, based on the results, the analyst only has to indicate whether the result is a true or false positive. That reduces the time and effort involved."
"In terms of time savings in threat responses, as a team, we save more than 30%, estimated around 30-40%."
"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."
"The most valuable features of Splunk SOAR are the easy integration with other solutions, including other Splunk solutions, and the most important playbooks we need on the market come already on the Splunk Store, which is a very strong point."
 

Cons

"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"They could put in more third-party integrations, but also more playbooks out-of-the-box for automation would be helpful."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"The automation and orchestration could be simpler."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"Enhancing automation capabilities could further improve the product."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"It could be easier to implement."
"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."
"I haven't used it fully, but based on my usage, I could not find simulation tools and features. It currently lacks simulation features, which are important for me for creating a playbook. It is also very expensive for my region."
"They should integrate Splunk Enterprise Security better into Splunk Cloud."
"I would rate Splunk Phantom a seven out of 10."
"There is some homework to be done before you can really properly use Splunk SOAR. Resolution times could be faster in terms of support."
"Overall, this product is fairly good but it's not quite mature yet. It needs some enhancement and some stabilization in some areas."
"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."
 

Pricing and Cost Advice

"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"It is free. It can't get any better than that."
"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"It comes free with all Cisco products. So, it is a good price."
"The product is absolutely free to any customer. As such, the only thing one must keep in mind is that as long as he already has one Cisco security product, irregardless of what that product is, SecureX is available for free."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"For the value you get, the pricing of the solution is excellent."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"The tool is not cheap."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"Splunk SOAR is an expensive solution for an organization of our size."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"Splunk SOAR is more expensive compared to other options for SOAR."
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Top Industries

By visitors reading reviews
Construction Company
12%
Computer Software Company
10%
Marketing Services Firm
10%
Outsourcing Company
9%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise37
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly with setup costs and licensing, and aiding in making approvals and assigning custo...
What needs improvement with Splunk Phantom?
Sometimes it lags when I am working on multiple things. Apart from that, every feature is useful. Integration is an area for improvement. I would say it could include some other features that are p...
What is your primary use case for Splunk Phantom?
We have been using Splunk SOAR for analyzing threats and mitigating issues in cybersecurity. We provide input and SQL queries to Splunk SOAR, which analyzes the data and provides information on whe...
 

Also Known As

Kenna.AppSec, Kenna.VI
Phantom
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Recorded Future, Blackstone
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