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Cisco SecureX [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
58
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Featured Reviews

Alon K - PeerSpot reviewer
CTO & VP of Cyber Solutions, Israel at Rockwell Automation
Gives our customers visibility and they don't have to go multiple management consoles anymore
One of the examples is related to forensics. The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever. With just one click you have information from email, from the endpoint, from the web. Let's say that tomorrow morning, you have a ransom[ware] attack in your organization and you would like to know from which email it came, or where the customer saved the file, even though the incident didn't occur at the same moment. With SecureX, you have Cisco Threat Response inside. [With] one click, you get all of the flow. That's amazing value. That also releases resources for our customers. The customers don't have to connect many systems and try to register the event on each system, or to go to the SIEM and do a correlation. That's the one-stop shop for the customers, and that's amazing.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"Its cybersecurity and resilience have been extremely important for our organization."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"The automation and orchestration tools are the most valuable features."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"When it comes as a business bundle, we come to customers to provide a one-stop shop, and we provide a return of value on human resources, with an XDR SecureX platform offer that customers love."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
"Splunk SOAR is more user-friendly than those tools and provides more precise and advanced information that we require to analyze whether a case is a true positive or false positive."
"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."
"The ability to automate Splunk SOAR and customize the playbook use cases is the most valuable feature and is very exciting for me."
"I have found all the security automation platform features of Splunk SOAR to be good, and the automation playbook development is highly useful."
"The customizable playbook is the most valuable aspect of the solution."
 

Cons

"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"what's missing right now is the multi-tenant capability."
"They could expand into more areas."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"While I appreciate Splunk SOAR, there are areas for improvement, notably regarding the CI/CD pipeline for playbook lifecycle management, as transitioning playbooks from development to production currently feels cumbersome and requires more manual effort than I would prefer."
"Splunk SOAR should improve its ease of upgrade, which is a pain point for us right now."
"It would be nice if we could put it on other search heads, not just Enterprise Security."
"They should integrate Splunk Enterprise Security better into Splunk Cloud."
"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."
"While there have been improvements to the investigation process, particularly with the playbook data, the current log review method is cumbersome."
"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."
 

Pricing and Cost Advice

"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"It is free. It can't get any better than that."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"The product is absolutely free to any customer. As such, the only thing one must keep in mind is that as long as he already has one Cisco security product, irregardless of what that product is, SecureX is available for free."
"It comes free with all Cisco products. So, it is a good price."
"For the value you get, the pricing of the solution is excellent."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"Splunk SOAR is an expensive solution for an organization of our size."
"The licensing cost is reasonable."
"The tool is not cheap."
"I found the price of Splunk SOAR to be good."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"I don't know the exact price, but for my region, it is very expensive."
"The cost is high and the licensing is on an annual basis."
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Top Industries

By visitors reading reviews
Construction Company
12%
Computer Software Company
10%
Marketing Services Firm
10%
Outsourcing Company
9%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise37
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly with setup costs and licensing, and aiding in making approvals and assigning custo...
What needs improvement with Splunk Phantom?
Sometimes it lags when I am working on multiple things. Apart from that, every feature is useful. Integration is an area for improvement. I would say it could include some other features that are p...
What is your primary use case for Splunk Phantom?
We have been using Splunk SOAR for analyzing threats and mitigating issues in cybersecurity. We provide input and SQL queries to Splunk SOAR, which analyzes the data and provides information on whe...
 

Also Known As

Kenna.AppSec, Kenna.VI
Phantom
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Recorded Future, Blackstone
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