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Cisco SecureX [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Featured Reviews

Dene Lewis - PeerSpot reviewer
Head of Technical Strategy and Direction CAE Technology Services Ltd at CAE Technology Services Limited
A scalable SaaS based platform that helps with cyber threat intelligence and automated hunting
I would rate Cisco SecureX a ten out of ten. I find the product to be a fantastic platform. If you are eligible, start using it straight away. The best way to evaluate it is to start using it and see where it fits within your organization. I think it helps our customers really deliver their SecOps goals, and I see it as a core foundation of CAE's own security strategy going forward. Our partnership with Cisco is one that was built on trust over a long period of time. This has enabled us to work together to be able to provide the solutions that our customers need to drive their organizations forward. The value we add as a reseller is being able to work closer with our customers, understand them, and get intimate with their organizations. That enables us to offer them the right solutions that will help them achieve their goals.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"The automation and orchestration tools are the most valuable features."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"Splunk SOAR helps reduce my mean time to detect significantly and enhances it very well; it reduces the mean time to detect by approximately 70%."
"Over the years, Splunk SOAR has significantly improved our return on investment and I see great improvement."
"Very flexible integration with other tools"
"Splunk SOAR's quick response to incidents is the most valuable part."
"Splunk SOAR's extensive library of pre-built integrations allows it to connect with a vast array of popular security and IT applications, streamlining workflows across our existing security stack."
"SOAR allows custom code to be written and integrates with various technologies through pre-built apps like Windows Remote Management or custom apps we can build ourselves like a secret retrieval app from our vault."
"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
 

Cons

"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"Remediation stuff could be integrated into the product's automation."
"One of the improvements the product needs is more integration with collaboration platforms."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."
"Improving the integration ecosystem can raise the quality of the bottom tier of the integrations so that they can work better out of the box."
"Various aspects of the playbook development process itself can be optimized."
"I see room for improvement in Splunk SOAR regarding the learning curve, specifically breaking it down, as the Python side requires some technical knowledge."
"The solution must provide more AIOps to improve predictability."
"There are areas where Splunk SOAR can continue to improve, particularly regarding the synchronization of information, as sometimes it takes longer than other tools."
"Some of the training materials are on a basic level."
"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."
 

Pricing and Cost Advice

"It is free. It can't get any better than that."
"For the value you get, the pricing of the solution is excellent."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"It comes free with all Cisco products. So, it is a good price."
"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"I don't know the exact price, but for my region, it is very expensive."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"The tool is not cheap."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Marketing Services Firm
11%
Government
8%
Outsourcing Company
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise36
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days. We never had any issue when we had to...
What needs improvement with Splunk Phantom?
While I appreciate Splunk SOAR, there are areas for improvement, notably regarding the CI/CD pipeline for playbook lifecycle management, as transitioning playbooks from development to production cu...
What is your primary use case for Splunk Phantom?
I have been working with Splunk SOAR for about two years now, and it started out of necessity as my team was primarily using Splunk for centralized logging, which became a bottleneck as we scaled t...
 

Also Known As

Kenna.AppSec, Kenna.VI
Phantom
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Recorded Future, Blackstone
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