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Cisco SecureX [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
54
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Featured Reviews

Dene Lewis - PeerSpot reviewer
Head of Technical Strategy and Direction CAE Technology Services Ltd at CAE Technology Services Limited
A scalable SaaS based platform that helps with cyber threat intelligence and automated hunting
I would rate Cisco SecureX a ten out of ten. I find the product to be a fantastic platform. If you are eligible, start using it straight away. The best way to evaluate it is to start using it and see where it fits within your organization. I think it helps our customers really deliver their SecOps goals, and I see it as a core foundation of CAE's own security strategy going forward. Our partnership with Cisco is one that was built on trust over a long period of time. This has enabled us to work together to be able to provide the solutions that our customers need to drive their organizations forward. The value we add as a reseller is being able to work closer with our customers, understand them, and get intimate with their organizations. That enables us to offer them the right solutions that will help them achieve their goals.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"Integrates well with our existing security infrastructure."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"Splunk has many features that make work easier, and it's simple to implement in a large production environment. Splunk collects a massive amount of data from cloud servers and handles it perfectly."
"Very flexible integration with other tools"
"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."
"Splunk SOAR has saved us a lot; monthly, around 300 hours of effort, it is saving with Splunk SOAR, and it has helped us where we were able to run the SOC operation with the less number of headcount versus what we used to do earlier."
"Since deploying Splunk SOAR, there has been a notable reduction in time spent on monotonous security tasks, which I estimate to be around 95%, enabling my team to focus on more strategic initiatives."
"Splunk SOAR allows us to connect to multiple platforms, whether they are networks, security, or observability."
"In terms of deployment, there were no issues. It was pretty seamless."
"SOAR allows custom code to be written and integrates with various technologies through pre-built apps like Windows Remote Management or custom apps we can build ourselves like a secret retrieval app from our vault."
 

Cons

"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"Enhancing automation capabilities could further improve the product."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"what's missing right now is the multi-tenant capability."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginners to learn. It's hard for a new user to figure out how to visualize old threat data. It took two to three months to learn with hands-on experience how to use the dashboard, visualize events, and analyze threats."
"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."
"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."
"The UI can be more customizable for the clients."
"One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed."
"It could be easier to implement."
"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."
"I haven't had any issues with the solution so far."
 

Pricing and Cost Advice

"It is free. It can't get any better than that."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"For the value you get, the pricing of the solution is excellent."
"It comes free with all Cisco products. So, it is a good price."
"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"I found the price of Splunk SOAR to be good."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"I don't know the exact price, but for my region, it is very expensive."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"Splunk SOAR is an expensive solution for an organization of our size."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Marketing Services Firm
10%
Government
9%
University
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise34
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days. We never had any issue when we had to...
What needs improvement with Splunk Phantom?
There are areas for improvement in Splunk SOAR, such as the need for more code-level customizations despite providing drag-and-drop options. I feel that integrating AI for customization could strea...
What is your primary use case for Splunk Phantom?
My use case for Splunk SOAR is for orchestration, mostly for automation, as I work with the Security Operations Center. We have a lot of notables firing in Splunk, and in cases where there is just ...
 

Also Known As

Kenna.AppSec, Kenna.VI
Phantom
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Recorded Future, Blackstone
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