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Cisco SecureX [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
58
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Featured Reviews

Alon K - PeerSpot reviewer
CTO & VP of Cyber Solutions, Israel at Rockwell Automation
Gives our customers visibility and they don't have to go multiple management consoles anymore
One of the examples is related to forensics. The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever. With just one click you have information from email, from the endpoint, from the web. Let's say that tomorrow morning, you have a ransom[ware] attack in your organization and you would like to know from which email it came, or where the customer saved the file, even though the incident didn't occur at the same moment. With SecureX, you have Cisco Threat Response inside. [With] one click, you get all of the flow. That's amazing value. That also releases resources for our customers. The customers don't have to connect many systems and try to register the event on each system, or to go to the SIEM and do a correlation. That's the one-stop shop for the customers, and that's amazing.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its cybersecurity and resilience have been extremely important for our organization."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"When it comes as a business bundle, we come to customers to provide a one-stop shop, and we provide a return of value on human resources, with an XDR SecureX platform offer that customers love."
"SecureX has been keeping our devices safe during the pandemic and we haven't had any major threats that have come in or that have been found on our devices."
"The SecureX solution has the best impact for the customer because it has all the visibility of my applications and my users' applications."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"Splunk SOAR is more user-friendly than those tools and provides more precise and advanced information that we require to analyze whether a case is a true positive or false positive."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"Workflow management is most valuable. It is easily customizable"
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"The most valuable features of Splunk SOAR are the easy integration with other solutions, including other Splunk solutions, and the most important playbooks we need on the market come already on the Splunk Store, which is a very strong point."
"Fortunately, the system helps to parse through these alerts and determine which ones are important and need further investigation."
"Scalability is the best feature of the solution."
"If a company wants to automate redundant work, this solution is perfect for that."
 

Cons

"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"what's missing right now is the multi-tenant capability."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help."
"They could put in more third-party integrations, but also more playbooks out-of-the-box for automation would be helpful."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"Overall, this product is fairly good but it's not quite mature yet. It needs some enhancement and some stabilization in some areas."
"There are areas where Splunk SOAR can continue to improve, particularly regarding the synchronization of information, as sometimes it takes longer than other tools."
"I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved."
"While there have been improvements to the investigation process, particularly with the playbook data, the current log review method is cumbersome."
"Sometimes it lags when I am working on multiple things."
"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."
"Splunk SOAR does not help me reduce my security event volume; in fact, it makes them massive."
"There is a lot of room for improvement with the UI."
 

Pricing and Cost Advice

"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"It comes free with all Cisco products. So, it is a good price."
"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"It is free. It can't get any better than that."
"The product is absolutely free to any customer. As such, the only thing one must keep in mind is that as long as he already has one Cisco security product, irregardless of what that product is, SecureX is available for free."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"The licensing cost is reasonable."
"Splunk SOAR is an expensive solution for an organization of our size."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"I don't know the exact price, but for my region, it is very expensive."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
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Top Industries

By visitors reading reviews
Construction Company
12%
Marketing Services Firm
10%
Computer Software Company
10%
Outsourcing Company
9%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise37
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly with setup costs and licensing, and aiding in making approvals and assigning custo...
What needs improvement with Splunk Phantom?
From the improvement point of view regarding Splunk SOAR, I suggest including more types of LLM models such as autonomous AI models including Anthropic and Opus 4.6, as well as creating a playgroun...
What is your primary use case for Splunk Phantom?
The use cases that I work with mostly in Splunk SOAR include phishing email responses automation, where Splunk detects suspicious indicators such as the URL, IP, and geolocation from reputed VirusT...
 

Also Known As

Kenna.AppSec, Kenna.VI
Phantom
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Recorded Future, Blackstone
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