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Cisco SecureX [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Featured Reviews

Dene Lewis - PeerSpot reviewer
Head of Technical Strategy and Direction CAE Technology Services Ltd at CAE Technology Services Limited
A scalable SaaS based platform that helps with cyber threat intelligence and automated hunting
I would rate Cisco SecureX a ten out of ten. I find the product to be a fantastic platform. If you are eligible, start using it straight away. The best way to evaluate it is to start using it and see where it fits within your organization. I think it helps our customers really deliver their SecOps goals, and I see it as a core foundation of CAE's own security strategy going forward. Our partnership with Cisco is one that was built on trust over a long period of time. This has enabled us to work together to be able to provide the solutions that our customers need to drive their organizations forward. The value we add as a reseller is being able to work closer with our customers, understand them, and get intimate with their organizations. That enables us to offer them the right solutions that will help them achieve their goals.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is one of my favorite things that has ever been built."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"Using SecureX, we can aggregate the data from all our security products, automate many of our tasks that we had to do manually before, save a huge amount of time, and provide many reports about usage of our systems and networks to our leaders and managers to show what we can do to make our security better."
"Integrates well with our existing security infrastructure."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"We've reduced our workload by 20 to 30 percent just from being able to focus on the important things, as this product really does a lot of the grunt work for you."
"SecureX definitely provides us with contextual awareness throughout our security ecosystem, since it allows us to integrate multiple threat intelligence feeds, as well as multiple security appliances and platforms."
"Splunk SOAR's quick response to incidents is the most valuable part."
"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."
"It helps increase efficiency and productivity."
"The automation part of the product is great."
"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."
"The best feature in Splunk SOAR is the visual Playbook Editor. The drag-and-drop interfaces make visualizations and understanding workflows easy."
"Surprisingly, the mobile app is valuable because it is very convenient for our on-call analysts to respond and get alerted to security alerts and events wherever they are. We are able to harness the power of Splunk SOAR and everything that we are doing, and we are also able to alert our on-call analysts 24/7. From their mobile phone, they can respond to those alerts."
"Splunk SOAR allows us to connect to multiple platforms, whether they are networks, security, or observability."
 

Cons

"what's missing right now is the multi-tenant capability."
"I would like it to integrate with another solution, e.g., DNA."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"They could expand into more areas."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"The scalability could be better."
"Creating playbooks using the solution’s playbook editor, for me, is very cumbersome. There have been instances where I have said to myself that I just don't want to use this editor. I might just use a code block and write my own code within it... The functionality in the playbook editor is 80 percent there, but that 20 percent is still lacking. They could make it more efficient."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."
"It could be easier to implement."
"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."
"The scalability could be better."
"The solution is a bit more expensive than other offerings."
 

Pricing and Cost Advice

"It comes free with all Cisco products. So, it is a good price."
"For the value you get, the pricing of the solution is excellent."
"It is free. It can't get any better than that."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"The product is absolutely free to any customer. As such, the only thing one must keep in mind is that as long as he already has one Cisco security product, irregardless of what that product is, SecureX is available for free."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"Splunk SOAR is an expensive solution for an organization of our size."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"I found the price of Splunk SOAR to be good."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"I don't know the exact price, but for my region, it is very expensive."
"The licensing cost is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Marketing Services Firm
11%
Government
8%
Outsourcing Company
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise36
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days. We never had any issue when we had to...
What needs improvement with Splunk Phantom?
While I appreciate Splunk SOAR, there are areas for improvement, notably regarding the CI/CD pipeline for playbook lifecycle management, as transitioning playbooks from development to production cu...
What is your primary use case for Splunk Phantom?
I have been working with Splunk SOAR for about two years now, and it started out of necessity as my team was primarily using Splunk for centralized logging, which became a bottleneck as we scaled t...
 

Also Known As

Kenna.AppSec, Kenna.VI
Phantom
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Recorded Future, Blackstone
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