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Cisco SecureX [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
54
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Featured Reviews

Dene Lewis - PeerSpot reviewer
Head of Technical Strategy and Direction CAE Technology Services Ltd at CAE Technology Services Limited
A scalable SaaS based platform that helps with cyber threat intelligence and automated hunting
I would rate Cisco SecureX a ten out of ten. I find the product to be a fantastic platform. If you are eligible, start using it straight away. The best way to evaluate it is to start using it and see where it fits within your organization. I think it helps our customers really deliver their SecOps goals, and I see it as a core foundation of CAE's own security strategy going forward. Our partnership with Cisco is one that was built on trust over a long period of time. This has enabled us to work together to be able to provide the solutions that our customers need to drive their organizations forward. The value we add as a reseller is being able to work closer with our customers, understand them, and get intimate with their organizations. That enables us to offer them the right solutions that will help them achieve their goals.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Integrates well with our existing security infrastructure."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"Very flexible integration with other tools"
"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."
"Technical support is helpful."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
"The most valuable feature is the risk-based access control."
"So far, the interface is very easy to use."
"Splunk SOAR allows us to connect to multiple platforms, whether they are networks, security, or observability."
 

Cons

"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"Enhancing automation capabilities could further improve the product."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"The scalability could be better."
"I'd rate Splunk's technical support around five because compared to IBM QRadar, their support is much better. I feel Splunk should enhance their support, as it appears lacking, especially considering the costs associated with higher licenses."
"The UI can be more customizable for the clients."
"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."
"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."
"The font used in the interface could be changed and made easier to read."
"I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved."
"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."
 

Pricing and Cost Advice

"For the value you get, the pricing of the solution is excellent."
"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"It comes free with all Cisco products. So, it is a good price."
"The product is absolutely free to any customer. As such, the only thing one must keep in mind is that as long as he already has one Cisco security product, irregardless of what that product is, SecureX is available for free."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"It is free. It can't get any better than that."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"I found the price of Splunk SOAR to be good."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"Splunk SOAR is an expensive solution for an organization of our size."
"The licensing cost is reasonable."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"The tool is not cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Marketing Services Firm
11%
Government
8%
Outsourcing Company
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days. We never had any issue when we had to...
What needs improvement with Splunk Phantom?
While I appreciate Splunk SOAR, there are areas for improvement, notably regarding the CI/CD pipeline for playbook lifecycle management, as transitioning playbooks from development to production cu...
What is your primary use case for Splunk Phantom?
I have been working with Splunk SOAR for about two years now, and it started out of necessity as my team was primarily using Splunk for centralized logging, which became a bottleneck as we scaled t...
 

Also Known As

Kenna.AppSec, Kenna.VI
Phantom
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Recorded Future, Blackstone
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