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Cisco SecureX [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
58
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Featured Reviews

Alon K - PeerSpot reviewer
CTO & VP of Cyber Solutions, Israel at Rockwell Automation
Gives our customers visibility and they don't have to go multiple management consoles anymore
One of the examples is related to forensics. The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever. With just one click you have information from email, from the endpoint, from the web. Let's say that tomorrow morning, you have a ransom[ware] attack in your organization and you would like to know from which email it came, or where the customer saved the file, even though the incident didn't occur at the same moment. With SecureX, you have Cisco Threat Response inside. [With] one click, you get all of the flow. That's amazing value. That also releases resources for our customers. The customers don't have to connect many systems and try to register the event on each system, or to go to the SIEM and do a correlation. That's the one-stop shop for the customers, and that's amazing.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to create firewalls online has been most valuable including the ability to create rules."
"This solution definitely helps us meet our cyber security goals and we haven't had any problems so far."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"Its cybersecurity and resilience have been extremely important for our organization."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"Splunk SOAR allows us to connect to multiple platforms, whether they are networks, security, or observability."
"Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market."
"Splunk SOAR's extensive library of pre-built integrations allows it to connect with a vast array of popular security and IT applications, streamlining workflows across our existing security stack."
"The customizable playbook is the most valuable aspect of the solution."
"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"If a company wants to automate redundant work, this solution is perfect for that."
"The solution’s dashboard is really good and customizable. It also has a good UI."
 

Cons

"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"Sometimes it's a little slow so that is also something Cisco should check."
"It is good that it provides information. However, I think that there needs to be more actionable items for us based on the information provided."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help."
"They could expand into more areas."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"I'd rate Splunk's technical support around five because compared to IBM QRadar, their support is much better. I feel Splunk should enhance their support, as it appears lacking, especially considering the costs associated with higher licenses."
"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."
"And most of the challenges that I have faced with the solution can be found in the documentation itself."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"Splunk SOAR follows very flat pricing and most of the time it's very high when compared to the other competitors."
"Sometimes it lags when I am working on multiple things."
"It could be easier to implement."
 

Pricing and Cost Advice

"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"It comes free with all Cisco products. So, it is a good price."
"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"It is free. It can't get any better than that."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"For the value you get, the pricing of the solution is excellent."
"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"Splunk SOAR is more expensive compared to other options for SOAR."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"I don't know the exact price, but for my region, it is very expensive."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"Splunk SOAR is an expensive solution for an organization of our size."
"The licensing cost is reasonable."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
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Top Industries

By visitors reading reviews
Construction Company
11%
Marketing Services Firm
10%
Computer Software Company
10%
Outsourcing Company
9%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise38
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly with setup costs and licensing, and aiding in making approvals and assigning custo...
What needs improvement with Splunk Phantom?
From the improvement point of view regarding Splunk SOAR, I suggest including more types of LLM models such as autonomous AI models including Anthropic and Opus 4.6, as well as creating a playgroun...
What is your primary use case for Splunk Phantom?
The use cases that I work with mostly in Splunk SOAR include phishing email responses automation, where Splunk detects suspicious indicators such as the URL, IP, and geolocation from reputed VirusT...
 

Also Known As

Kenna.AppSec, Kenna.VI
Phantom
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Recorded Future, Blackstone
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