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Cisco SecureX [EOL] vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Featured Reviews

Dene Lewis - PeerSpot reviewer
Head of Technical Strategy and Direction CAE Technology Services Ltd at CAE Technology Services Limited
A scalable SaaS based platform that helps with cyber threat intelligence and automated hunting
I would rate Cisco SecureX a ten out of ten. I find the product to be a fantastic platform. If you are eligible, start using it straight away. The best way to evaluate it is to start using it and see where it fits within your organization. I think it helps our customers really deliver their SecOps goals, and I see it as a core foundation of CAE's own security strategy going forward. Our partnership with Cisco is one that was built on trust over a long period of time. This has enabled us to work together to be able to provide the solutions that our customers need to drive their organizations forward. The value we add as a reseller is being able to work closer with our customers, understand them, and get intimate with their organizations. That enables us to offer them the right solutions that will help them achieve their goals.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If management wants to ingest reports at a high level from all of the different products, they would only need one login to SecureX to view this information as opposed to separate logins for each of the integrated products."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"Its cybersecurity and resilience have been extremely important for our organization."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"The SecureX solution has the best impact for the customer because it has all the visibility of my applications and my users' applications."
"This solution definitely helps us meet our cyber security goals and we haven't had any problems so far."
"We've reduced our workload by 20 to 30 percent just from being able to focus on the important things, as this product really does a lot of the grunt work for you."
"The best feature in Splunk SOAR is the visual Playbook Editor. The drag-and-drop interfaces make visualizations and understanding workflows easy."
"Splunk SOAR's quick response to incidents is the most valuable part."
"The solution’s dashboard is really good and customizable. It also has a good UI."
"Surprisingly, the mobile app is valuable because it is very convenient for our on-call analysts to respond and get alerted to security alerts and events wherever they are. We are able to harness the power of Splunk SOAR and everything that we are doing, and we are also able to alert our on-call analysts 24/7. From their mobile phone, they can respond to those alerts."
"Scalability is the best feature of the solution."
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"Splunk SOAR has saved us a lot; monthly, around 300 hours of effort, it is saving with Splunk SOAR, and it has helped us where we were able to run the SOC operation with the less number of headcount versus what we used to do earlier."
"The most valuable features are the Splunk SOAR apps and playbooks."
 

Cons

"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help."
"They could expand into more areas."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"I would rate this solution 7 out of 10. It's a great idea if it worked consistently, but it has to be way more mature than when I used it."
"The automation and orchestration could be simpler."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"The cost of Splunk SOAR has room for improvement."
"Splunk SOAR follows very flat pricing and most of the time it's very high when compared to the other competitors."
"The solution must provide more AIOps to improve predictability."
"It would be ideal if we could automate processes even more."
"One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed."
"It could be easier to implement."
"The pricing could be a bit more reasonable. It would be great if it were feasible for smaller organizations."
"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."
 

Pricing and Cost Advice

"The product is absolutely free to any customer. As such, the only thing one must keep in mind is that as long as he already has one Cisco security product, irregardless of what that product is, SecureX is available for free."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"For the value you get, the pricing of the solution is excellent."
"It comes free with all Cisco products. So, it is a good price."
"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"It is free. It can't get any better than that."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"The cost is high and the licensing is on an annual basis."
"I found the price of Splunk SOAR to be good."
"Splunk SOAR is an expensive solution for an organization of our size."
"The licensing cost is reasonable."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Marketing Services Firm
11%
Government
9%
Outsourcing Company
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise36
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days. We never had any issue when we had to...
What needs improvement with Splunk Phantom?
While I appreciate Splunk SOAR, there are areas for improvement, notably regarding the CI/CD pipeline for playbook lifecycle management, as transitioning playbooks from development to production cu...
What is your primary use case for Splunk Phantom?
I have been working with Splunk SOAR for about two years now, and it started out of necessity as my team was primarily using Splunk for centralized logging, which became a bottleneck as we scaled t...
 

Also Known As

Kenna.AppSec, Kenna.VI
Phantom
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Recorded Future, Blackstone
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