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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs SonicWall Cloud Secure Edge (CSE) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
335
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
4th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (1st), Desktop as a Service (DaaS) (1st)
SonicWall Cloud Secure Edge...
Ranking in Remote Access
25th
Average Rating
7.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
ZTNA (14th)
 

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.6%, down from 5.2% compared to the previous year. The mindshare of SonicWall Cloud Secure Edge (CSE) is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune9.2%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)4.6%
SonicWall Cloud Secure Edge (CSE)0.7%
Other85.5%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at ProTechmanize
Remote access has become more secure and flexible but reporting still needs deeper analytics
SonicWall Cloud Secure Edge (CSE) offers excellent features including Zero Trust Network Access, VPN as a service, and Cloud Access Security Brokers. One of the standout features is Cloud Access Security Broker (CASB) for Software as a Service, providing visibility and control over cloud applications employees use, not only regarding whether they can use them but also regarding the actions they perform within those applications. This is especially useful in organizations utilizing many SaaS tools such as Office 365, Salesforce, and cloud storage, where consistent security policy enforcement is required, even from personal devices or remote locations. The secure web gateway feature is critical for modern-day internet security. SonicWall Cloud Secure Edge (CSE) provides secure web gateway features for users accessing the internet, including URL filtering, domain filtering, blocking malicious websites, preventing phishing or ransomware threats, and enforcing acceptable use policies. SonicWall Cloud Secure Edge (CSE) has had a very positive impact on our organization as our workforce becomes more distributed, with noticeable improvements including easier and more secure remote access. Previously, managing VPN clients and hardware gateways was difficult for new or non-technical users, but with SonicWall Cloud Secure Edge (CSE), users simply authenticate and get secure access to only the applications they need. There are numerous improvements I notice, such as improved BYOD security, reduced risk of lateral movements, simplified management, lower hardware dependency, and better visibility and compliance reporting. After moving to SonicWall Cloud Secure Edge (CSE), we saw a 38% reduction in VPN-related tickets. Users are no longer facing client errors, tunnel failures, and certificate issues, which saves nearly 25 hours per month on troubleshooting remote access problems. Onboarding remote users has become 60% faster, now taking only 10 to 15 minutes instead of 30 to 40 minutes. Additionally, there has been a 52% reduction in risky connection attempts primarily from devices with outdated operating systems or disabled antivirus, with zero lateral movement and a 30% drop in failed login anomalies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a useful device management feature."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"Intune is a good product for UEM, which is helpful for Windows 10 management."
"The most valuable includes managing everything from a single console."
"The user experience with Microsoft Intune is excellent because we can manage users and maintain security and policies anywhere they are."
"Microsoft Intune does a great job of helping protect our environment."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Remote work has been enhanced"
"The feature that I like is that it is fast."
"The Citrix Workspace is a little easier compared to Citrix Receiver."
"There has been a lot of improvement in the application, and we use the application for so many different things and areas of security; it is incredible what we can do with Citrix."
"XenApp is fast and secure and reliable for remote connections."
"Stable product with straightforward setup."
"We have 12 offices around the island, and users are able to connect to the same desktop and access their apps and files from any of these locations."
"XenApp is a very stable solution, which is one of the reasons we were using it."
"After moving to SonicWall Cloud Secure Edge (CSE), we saw a 38% reduction in VPN-related tickets, saving nearly 25 hours per month on troubleshooting remote access problems, onboarding remote users has become 60% faster, and there has been a 52% reduction in risky connection attempts with zero lateral movement and a 30% drop in failed login anomalies."
 

Cons

"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."
"It would be better if they can reduce the cost of the license."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard."
"The studio is very slow."
"I had a stability issue with Citrix XenServer. If you experience a problem with XenServer, you must know Linux commands, unlike with VMWare ESX."
"Performance could be better if there was a low latency improvement."
"Also, there is a lot of work in optimizing desktops so that they don't unnecessarily reduce server performance."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
"Users have some trouble adjusting to the Receiver interface, but other than that, everything has been very easy."
"SonicWall Cloud Secure Edge (CSE) has some areas for improvement, particularly in reporting and dashboards."
 

Pricing and Cost Advice

"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"Every customer used to purchase licenses based on their needs."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"For organizations that are a Microsoft shop, the pricing is compelling."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"I think it is a little high priced."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"A perpetual enterprise license costs approximately $300 USD."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."
"Citrix licensing is expensive."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
8%
Performing Arts
6%
Insurance Company
12%
Security Firm
11%
Computer Software Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise53
Large Enterprise167
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...
What is your experience regarding pricing and costs for SonicWall Cloud Secure Edge (CSE)?
The setup cost for SonicWall Cloud Secure Edge (CSE) was minimal as most of the investment was in time spent configur...
What needs improvement with SonicWall Cloud Secure Edge (CSE)?
SonicWall Cloud Secure Edge (CSE) has some areas for improvement, particularly in reporting and dashboards. While it ...
What is your primary use case for SonicWall Cloud Secure Edge (CSE)?
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero Tr...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Banyan Security
 

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Redox, Byton, Veeva, BlueVoyant
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2026.
884,933 professionals have used our research since 2012.