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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs SonicWall Cloud Secure Edge (CSE) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
5th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (1st), Desktop as a Service (DaaS) (1st)
SonicWall Cloud Secure Edge...
Ranking in Remote Access
26th
Average Rating
7.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
ZTNA (15th)
 

Mindshare comparison

As of September 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.9%, down from 10.6% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 5.2%, up from 4.5% compared to the previous year. The mindshare of SonicWall Cloud Secure Edge (CSE) is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.9%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)5.2%
SonicWall Cloud Secure Edge (CSE)1.1%
Other88.8%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at HR Software Solution
Remote access has become more secure and flexible but reporting still needs deeper analytics
SonicWall Cloud Secure Edge (CSE) offers excellent features including Zero Trust Network Access, VPN as a service, and Cloud Access Security Brokers. One of the standout features is Cloud Access Security Broker (CASB) for Software as a Service, providing visibility and control over cloud applications employees use, not only regarding whether they can use them but also regarding the actions they perform within those applications. This is especially useful in organizations utilizing many SaaS tools such as Office 365, Salesforce, and cloud storage, where consistent security policy enforcement is required, even from personal devices or remote locations. The secure web gateway feature is critical for modern-day internet security. SonicWall Cloud Secure Edge (CSE) provides secure web gateway features for users accessing the internet, including URL filtering, domain filtering, blocking malicious websites, preventing phishing or ransomware threats, and enforcing acceptable use policies. SonicWall Cloud Secure Edge (CSE) has had a very positive impact on our organization as our workforce becomes more distributed, with noticeable improvements including easier and more secure remote access. Previously, managing VPN clients and hardware gateways was difficult for new or non-technical users, but with SonicWall Cloud Secure Edge (CSE), users simply authenticate and get secure access to only the applications they need. There are numerous improvements I notice, such as improved BYOD security, reduced risk of lateral movements, simplified management, lower hardware dependency, and better visibility and compliance reporting. After moving to SonicWall Cloud Secure Edge (CSE), we saw a 38% reduction in VPN-related tickets. Users are no longer facing client errors, tunnel failures, and certificate issues, which saves nearly 25 hours per month on troubleshooting remote access problems. Onboarding remote users has become 60% faster, now taking only 10 to 15 minutes instead of 30 to 40 minutes. Additionally, there has been a 52% reduction in risky connection attempts primarily from devices with outdated operating systems or disabled antivirus, with zero lateral movement and a 30% drop in failed login anomalies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Microsoft Intune is cost-effective and easy to use, so I can recommend it."
"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."
"Microsoft Intune is the best solution available; we can connect with any device and handle all queries, which sets it apart from other tools available in the market."
"The most valuable includes managing everything from a single console."
"From a solution perspective, I always recommend that you go for it."
"If you are looking for endpoint protection and compliance, Microsoft Intune is definitely a go-to product."
"Citrix Workspace and Virtual Desktops offer various features, including persistent and non-persistent environments, allowing different user personas to access their work environment efficiently."
"It has improved delivering applications to remote locations with its lower bandwidth utilization, giving better performance to the user even with the lowest bandwidth."
"For our company's customers, I feel that the product is stable."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform."
"I think it’s a dangerous route Citrix is on and I hope they will return to rollup packs at least."
"It increased the no. of users and reduced traffic and data connection cost in addition to increased user productivity."
"The most valuable feature of Citrix Workspace is its security."
"After moving to SonicWall Cloud Secure Edge (CSE), we saw a 38% reduction in VPN-related tickets, saving nearly 25 hours per month on troubleshooting remote access problems, onboarding remote users has become 60% faster, and there has been a 52% reduction in risky connection attempts with zero lateral movement and a 30% drop in failed login anomalies."
 

Cons

"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."
"Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected."
"I'm not able to scale because of the issues with macOS management."
"In Microsoft Intune, there is significant slowness, and there needs to be more logs when we deploy software, parameters, or scripts to troubleshoot problems and errors in the interface, workstations, and Android devices."
"Microsoft support was not very responsive, and it took approximately one and a half months to get on a call to clear what the problem was."
"There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues."
"There is always a noise when you are going to manage any endpoint devices, and noise is definitely there with this solution."
"Reporting could be improved. It needs to be more expensive and robust."
"The dashboard should be more user-friendly as the tabs are not organized clearly."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"The biggest area for improvement is in QA testing."
"Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up."
"Citrix Virtual Apps and Desktops is a complex solution."
"The only thing we have found to be detrimental is when we have tried to find training."
"The ITSM adapters need to be enhanced."
"We would like to be able to provide VDI, a full desktop, to each of our users."
"SonicWall Cloud Secure Edge (CSE) has some areas for improvement, particularly in reporting and dashboards."
 

Pricing and Cost Advice

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"The price for Intune is fair."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"The tool is cheaper than our company's other MDM tools."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."
"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."
"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."
"A perpetual enterprise license costs approximately $300 USD."
"The solution is expensive and I give the cost a four out of ten."
"Citrix is a mid-range cost solution compared to some others out there."
"Citrix is expensive."
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
11%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
Insurance Company
13%
Outsourcing Company
11%
Government
10%
Security Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based o...
What needs improvement with Citrix Workspace?
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by th...
What is your primary use case for Citrix Workspace?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is typically used by mobile workers and remote employ...
What is your experience regarding pricing and costs for SonicWall Cloud Secure Edge (CSE)?
The setup cost for SonicWall Cloud Secure Edge (CSE) was minimal as most of the investment was in time spent configur...
What needs improvement with SonicWall Cloud Secure Edge (CSE)?
SonicWall Cloud Secure Edge (CSE) has some areas for improvement, particularly in reporting and dashboards. While it ...
What is your primary use case for SonicWall Cloud Secure Edge (CSE)?
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero Tr...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Banyan Security
 

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Mitchells and Buzzers, Callaway
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