Office 365 vs ShareFile comparison

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Office 365

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Executive Summary

We performed a comparison between Office 365 and ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Office 365 vs. ShareFile Report (Updated: December 2024).

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Office 365 vs. ShareFile

December 2024

Helped 824,145 peers since 2012

Categories and Ranking

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

ShareFile

Ranking in Content Collaboration Platforms

8th

Average Rating

8.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)

Featured Reviews

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Many of the features in Office 365 are good, but I think Excel is a very good tool."

"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."

"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."

"The phone VoIP product provides genuine a unified communication solution."

"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."

"It's very stable."

"I like Office 365's usability."

"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."

More Office 365 pros

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"The solution is scalable."

"Easy to manage and fully secure."

"Citrix has a very good file auditing features and security features."

"It's user-friendly for end users."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"This provides us with a secure way of sending tax returns without having to use passwords."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

Cons

"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."

"In the next release, I would like to have a more intuitive tutorial."

"They should do more testing before product releases."

"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."

"I would like to see better integration with Teams, and better usability with SharePoint."

"Their support is so terrible and unusable except during dire emergencies."

"I rate the support of Office 365 a four out of five."

"The security should be improved."

More Office 365 cons

"They should integrate the solution with more email services."

"Everything they have should be integrated into one item."

"My only issue with this solution is the cost, which should be improved."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"The user interface is not very intuitive."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"There are sometimes scalability issues after updates."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

Pricing and Cost Advice

"The pricing is not really high, but one can get the software with the license key for free."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"I think that we pay $9.99 USD per user, monthly."

"Licensing, billing, and accounting are available from the management interface."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"The pricing/licensing is easy to manage."

"The price of Office 365 is very expensive."

More Office 365 pricing and cost advice

"I give the cost of the solution a five out of five."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"Citrix has a very good file auditing features and security features."

"You have to work hard in order to get the suitable licenses."

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824,145 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

83%

Computer Software Company

Government

Financial Services Firm

Computer Software Company

13%

Legal Firm

10%

Financial Services Firm

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

What do you like most about Citrix ShareFile?

The solution is scalable.

What needs improvement with Citrix ShareFile?

They should integrate the solution with more email services. That would be very helpful.

What is your primary use case for Citrix ShareFile?

We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.

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Compared 40% of the time

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Compared 11% of the time

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Compared 10% of the time

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Compared 10% of the time

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Compared 4% of the time

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Product Reports

Download Office 365 product report

Office 365

December 2024

Download ShareFile product report

November 2024

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Citrix RightSignature, Citrix ShareFile

Learn More

Microsoft

Overview

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

Sample Customers

Me & the Bees Lemonade

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog