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Office 365 vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the integration between net and mobile devices."
"Many of the features in Office 365 are good, but I think Excel is a very good tool."
"It's very stable."
"The most valuable feature of this solution is the integration."
"I like Office 365's usability."
"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."
"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."
"Easy to manage and fully secure."
"The solution is scalable."
"Citrix has a very good file auditing features and security features."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"It's user-friendly for end users."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
 

Cons

"The online applications have limited functionality compared to the local applications."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"Integration with other platforms can be improved."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"We have had some connectivity issues."
"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."
"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"They should integrate the solution with more email services."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"The user interface is not very intuitive."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"My only issue with this solution is the cost, which should be improved."
"Everything they have should be integrated into one item."
"There are sometimes scalability issues after updates."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
 

Pricing and Cost Advice

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"​The pricing/licensing is easy to manage."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"The price of Office 365 is very expensive."
"The pricing is not really high, but one can get the software with the license key for free."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"I think that we pay $9.99 USD per user, monthly."
"Licensing fees are paid on a monthly basis, or we prepay them."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"Citrix has a very good file auditing features and security features."
"I give the cost of the solution a five out of five."
"You have to work hard in order to get the suitable licenses."
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Top Industries

By visitors reading reviews
Educational Organization
84%
Computer Software Company
2%
Financial Services Firm
2%
Government
2%
Computer Software Company
13%
Financial Services Firm
10%
Legal Firm
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between SnapComms and Office 365?
Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Me & the Bees Lemonade
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Office 365 vs. ShareFile and other solutions. Updated: January 2025.
832,162 professionals have used our research since 2012.