ConnectWise Automate vs ManageEngine Patch Manager Plus comparison

The compared ConnectWise and ManageEngine solutions aren't in the same category. ConnectWise is ranked #9 in RMM , and holds a 7.7% mindshare in the category. ManageEngine is ranked #5 in PM , with an average rating of 8.1, and holds a 6.6% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 94% of ManageEngine users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,659 Views
1,012 Comparison Views

85% willing to recommend

ManageEngine Patch Manager ...

Read 17 ManageEngine Patch Manager Plus reviews

1,996 Views
1,677 Comparison Views

94% willing to recommend

ConnectWise Automate

ManageEngine Patch Manager ...

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Executive Summary

We performed a comparison between ConnectWise Automate and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: August 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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Helped 867,497 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (9th)

ManageEngine Patch Manager ...

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Patch Management (5th)

Mindshare comparison

ConnectWise Automate and ManageEngine Patch Manager Plus aren’t in the same category and serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.7%, down 9.1% compared to last year.
ManageEngine Patch Manager Plus, on the other hand, focuses on Patch Management, holds 6.6% mindshare, down 8.5% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.7%
Kaseya VSA	18.2%
NinjaOne	13.7%
Other	60.400000000000006%

Remote Monitoring and Management (RMM)

Patch Management Market Share Distribution
Product	Market Share (%)
ManageEngine Patch Manager Plus	6.6%
Microsoft Configuration Manager	12.0%
NinjaOne	9.8%
Other	71.6%

Patch Management

Featured Reviews

MikeChacker

IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees

Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement

The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

Read full review

Waleed Omar

Information Security Specialist at Arab Open University

Integration capabilities streamline management but automation and GUI need improvements

While it's a good feature, it needs some improvement. Different patch manager competitors have functionality with AI inside, so if that could be integrated, it would be much easier for the end-user to manage it. We have not started using remote patching; it's only on-premises. The GUI needs improvement, which would make it better for users. With the integration with the SIEM solution, there are some glitches, and if we need to integrate with multiple vulnerability management systems, it does not provide such support. We need to opt for one vulnerability engine, for example, either Rapid7 integration or CrowdStrike integration.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most value we get from this solution is that everything is on a patch cycle."

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"A good automated scripts feature."

"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."

"Maybe they could improve the capability to be multi-tenant."

"The implementation is nice and easy."

"The database is great. It's a nicely ordered database."

"It is very scalable."

More ConnectWise Automate pros

"Scalability-wise, I rate the solution a ten out of ten."

"The pricing for ManageEngine Patch Manager Plus is reasonable."

"I rate the overall solution a ten out of ten."

"The solution supports patching not only Microsoft products but also non-Microsoft products, which is beneficial for me."

"The most valuable features are patch management and mobile device management."

"The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches."

"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."

"The fetch repository is a good feature."

More ManageEngine Patch Manager Plus pros

Cons

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"Their support needs to be better."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"The fixed client for Automate is slow. The web client is not very intuitive."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"The menu doesn't always load properly."

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

More ConnectWise Automate cons

"ManageEngine Patch Manager Plus needs to improve speed."

"The solution's UI is an area that requires improvement."

"Patching over the Internet should be improved. If I am traveling, I should have an Internet patching option for control, visibility, and vulnerability management for roaming users."

"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."

"The commercial aspect of ManageEngine is challenging due to their lack of presence in Brazil, which makes obtaining proposals difficult."

"Patching over the Internet should be improved."

"If a report shows that testing did not work for one version but succeeds for another, a comparison would be beneficial."

"I experienced issues with server 2012, which required an upgrade to 2016 for better functionality before moving to Azure."

More ManageEngine Patch Manager Plus cons

Pricing and Cost Advice

"Pricing and licensing are reasonable."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"I believe Automate is available for around $2."

"The solution cost is around $5,000 per year."

"The pricing for ManageEngine Patch Manager Plus is on the moderate side."

"Our licensing fees are on a yearly basis, and the charge for support is extra."

"Patch Manager is cost-effective."

"ManageEngine Patch Manager Plus is a little bit cheaper."

"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."

"The price of this product is reasonable."

"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."

More ManageEngine Patch Manager Plus pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Performing Arts

10%

Educational Organization

Real Estate/Law Firm

Computer Software Company

12%

Financial Services Firm

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

Ask a question

Earn 20 points

What do you like most about ManageEngine Patch Manager Plus?

The fetch repository is a good feature.

See all answers

What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?

The pricing for ManageEngine Patch Manager Plus is reasonable. There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.

See all answers

What needs improvement with ManageEngine Patch Manager Plus?

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Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 30% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 18% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

SolarWinds NPM vs ConnectWise Automate

Compared 8% of the time

More ConnectWise Automate Competitors

Microsoft Windows Server Update Services vs ManageEngine Patch Manager Plus

Compared 20% of the time

ManageEngine Endpoint Central vs ManageEngine Patch Manager Plus

Compared 15% of the time

Microsoft Configuration Manager vs ManageEngine Patch Manager Plus

Compared 14% of the time

GFI LanGuard vs ManageEngine Patch Manager Plus

Compared 8% of the time

BigFix vs ManageEngine Patch Manager Plus

Compared 8% of the time

More ManageEngine Patch Manager Plus Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

September 2025

Download ConnectWise Automate product report

Buyer's Guide

ManageEngine Patch Manager Plus

August 2025

Download ManageEngine Patch Manager Plus product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

No data available

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

ManageEngine

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

IKEA Honda UNICEF The University of Georgia Evander

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.