ConnectWise Automate vs ManageEngine Patch Manager Plus comparison

The compared ConnectWise and ManageEngine solutions aren't in the same category. ConnectWise is ranked #10 in RMM , and holds a 7.7% mindshare in the category. ManageEngine is ranked #5 in PM , with an average rating of 8.2, and holds a 6.8% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 93% of ManageEngine users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,953 Views
1,152 Comparison Views

85% willing to recommend

ManageEngine Patch Manager ...

Read 16 ManageEngine Patch Manager Plus reviews

2,076 Views
1,744 Comparison Views

93% willing to recommend

ConnectWise Automate

ManageEngine Patch Manager ...

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Executive Summary

We performed a comparison between ConnectWise Automate and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2025

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Helped 861,524 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (10th)

ManageEngine Patch Manager ...

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Patch Management (5th)

Mindshare comparison

ConnectWise Automate and ManageEngine Patch Manager Plus aren’t in the same category and serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.7%, down 9.3% compared to last year.
ManageEngine Patch Manager Plus, on the other hand, focuses on Patch Management, holds 6.8% mindshare, down 8.4% since last year.

Remote Monitoring and Management (RMM)

Patch Management

Featured Reviews

MikeChacker

IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees

Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement

The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

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AdeolaEkunola

Director at NIGERCUBES LTD

A quite straightforward solution that works easily with different operating systems

Scalability-wise, I rate the solution a ten out of ten. When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution. Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is easy and the deployment is quick."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."

"Maybe they could improve the capability to be multi-tenant."

"The database is great. It's a nicely ordered database."

"Remote access and detailed monitoring help us support our equipment."

"This product saves us a lot of time and increases our efficiency."

"It's definitely improved the help-desk servicing, et cetera."

More ConnectWise Automate pros

"The most valuable feature of this solution is centralized management."

"It is a highly stable solution."

"The most valuable features are patch management and mobile device management."

"You can create remote sessions for client systems."

"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."

"The initial setup was easy."

"I rate the overall solution a ten out of ten."

"The integration with both Linux and Microsoft systems is seamless."

More ManageEngine Patch Manager Plus pros

Cons

"Technical support was helpful."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"Scheduling of automation could be improved and made more simple."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

More ConnectWise Automate cons

"ManageEngine Patch Manager Plus needs to improve speed."

"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."

"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."

"Patching over the Internet should be improved. If I am traveling, I should have an Internet patching option for control, visibility, and vulnerability management for roaming users."

"I experienced issues with server 2012, which required an upgrade to 2016 for better functionality before moving to Azure."

"The solution's UI is an area that requires improvement."

"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."

"They should add better features for managing hardware."

More ManageEngine Patch Manager Plus cons

Pricing and Cost Advice

"Pricing and licensing are reasonable."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I believe Automate is available for around $2."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"Its price needs improvement."

"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."

"Patch Manager is cost-effective."

"The price of this product is reasonable."

"The solution cost is around $5,000 per year."

"ManageEngine Patch Manager Plus is a little bit cheaper."

"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."

"Our licensing fees are on a yearly basis, and the charge for support is extra."

More ManageEngine Patch Manager Plus pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

13%

Performing Arts

Healthcare Company

Computer Software Company

14%

Financial Services Firm

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about ManageEngine Patch Manager Plus?

The fetch repository is a good feature.

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What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?

The pricing for ManageEngine Patch Manager Plus is reasonable. There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.

See all answers

What needs improvement with ManageEngine Patch Manager Plus?

Patching over the Internet should be improved. If I am traveling, I should have an Internet patching option for control, visibility, and vulnerability management for roaming users. Additionally, in...

See all answers

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Atera vs ConnectWise Automate

Compared 8% of the time

SolarWinds NPM vs ConnectWise Automate

Compared 8% of the time

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Microsoft Windows Server Update Services vs ManageEngine Patch Manager Plus

Compared 19% of the time

Microsoft Configuration Manager vs ManageEngine Patch Manager Plus

Compared 17% of the time

ManageEngine Endpoint Central vs ManageEngine Patch Manager Plus

Compared 15% of the time

BigFix vs ManageEngine Patch Manager Plus

Compared 11% of the time

GFI LanGuard vs ManageEngine Patch Manager Plus

Compared 8% of the time

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Product Reports

Buyer's Guide

ConnectWise Automate

July 2025

Download ConnectWise Automate product report

Buyer's Guide

ManageEngine Patch Manager Plus

June 2025

Download ManageEngine Patch Manager Plus product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

No data available

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

ManageEngine

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

IKEA Honda UNICEF The University of Georgia Evander

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2025

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We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.