ControlUp vs ScienceLogic comparison

ControlUp and ScienceLogic are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #37 with an average rating of 7.7, while ScienceLogic is ranked #24 with an average rating of 7.4. ControlUp holds a 1.0% mindshare in IM, compared to ScienceLogic’s 1.8% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 93% of ScienceLogic users who would recommend it.

ControlUp

Read 11 ControlUp reviews

1,347 Views
907 Comparison Views

100% willing to recommend

ScienceLogic

Read 45 ScienceLogic reviews

2,268 Views
1,665 Comparison Views

93% willing to recommend

ControlUp

ScienceLogic

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ScienceLogic and ControlUp compete in the IT infrastructure management and monitoring category. ControlUp appears to have the upper hand with its real-time analytics and responsive features, although ScienceLogic is preferred for complex infrastructure monitoring.

Features: ScienceLogic offers extensive customization options, integration with multiple systems, and a multi-tenant environment for managing complex infrastructures. It effectively reduces faults and nuisance alarms while providing targeted alerts across varied environments. ControlUp provides real-time performance monitoring, powerful automation features through script-based actions and triggers, and detailed endpoint management analysis through its insights and historical reporting.

Room for Improvement: ScienceLogic users suggest enhancements in reporting capabilities, simplifying setup complexity, and better vendor-specific monitoring support. They also mention UI complexity and the need for improved external platform integration. ControlUp users highlight a desire for better integration capabilities and enhanced network monitoring features. They request streamlined user interfaces and more comprehensive reporting functionalities without relying on third-party solutions.

Ease of Deployment and Customer Service: ScienceLogic is typically deployed in on-premises settings and offers excellent customer service known for responsiveness and technical assistance. ControlUp is favored in hybrid and public cloud scenarios, praised for its customer-centric support and innovation-driven approach. ScienceLogic receives high praise for support dedication, while ControlUp adjusts smoothly to cloud environments.

Pricing and ROI: ScienceLogic offers both subscription and capital purchase models and is noted for becoming expensive with increased scale, yet provides valuable features. ROI is often seen with improved efficiency and reduced outages. ControlUp is viewed as competitively priced, with some concern over hidden costs, yet cost-effective, especially when bundled with VMware solutions. ScienceLogic's pricing can become steep with high device counts, whereas ControlUp offers more consistent value for money.

To learn more, read our detailed ControlUp vs. ScienceLogic Report (Updated: April 2025).

Buyer's Guide

ControlUp vs. ScienceLogic

April 2025

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Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

37th

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

ScienceLogic

Ranking in IT Infrastructure Monitoring

24th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (27th), Server Monitoring (12th), IT Operations Analytics (7th), Cloud Monitoring Software (19th), AIOps (7th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 1.0%, up from 0.9% compared to the previous year. The mindshare of ScienceLogic is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"ControlUp has an easy installation process."

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

"The script-based actions have allowed us to extend the core reporting capabilities."

"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

More ControlUp pros

"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."

"The best feature is the highly flexible graphs."

"Dynamic Component Mapping is key and unique."

"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."

"Provides agentless monitoring so there's no need to install the agent on each server."

"When it comes to features, the power pack is the most valuable."

"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."

More ScienceLogic pros

Cons

"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

"Most reports give information about the top 100 devices, but not all of the devices."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"It can be improved by including script-based scheduling."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

More ControlUp cons

"They need a little more self-service."

"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."

"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."

"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."

"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."

"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."

More ScienceLogic cons

Pricing and Cost Advice

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"We are satisfied with the price compared to other solutions."

"Based on my experience, ControlUp is not that expensive."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"The pricing model for ScienceLogic could improve."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Healthcare Company

12%

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

12%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

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What needs improvement with ControlUp Real-time?

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What is your primary use case for ControlUp Real-time?

We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...

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What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

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What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

See all answers

What needs improvement with ScienceLogic?

ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...

See all answers

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SolarWinds NPM vs ScienceLogic

Compared 10% of the time

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Compared 9% of the time

LogicMonitor vs ScienceLogic

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Product Reports

Buyer's Guide

ControlUp

April 2025

Download ControlUp product report

Buyer's Guide

ScienceLogic

March 2025

Download ScienceLogic product report

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

ScienceLogic

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Buyer's Guide

ControlUp vs. ScienceLogic

April 2025

Free Report: ControlUp vs. ScienceLogic

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