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CrowdStrike Falcon Complete MDR vs EY MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
EY MDR
Ranking in Managed Detection and Response (MDR)
52nd
Average Rating
9.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 15.8%, up from 15.6% compared to the previous year. The mindshare of EY MDR is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
PF
A financial planning solution for healthcare that allows you to analyze information for future budgets
It's good because of the benefit it gives in relation to the cost. Other solutions are very expensive to deliver. The solution is a financial planning solution for healthcare, so it helps predict the budget for the next year. A lot of hospitals in Brazil are using Excel and manually calculating these things, so it provides a lot of benefit to clients. This solution is very complete. There are a lot of models for different areas, like oncology, neurology, etc. It shows you the different revenues and profits for each area and allows you to analyze the information in detail. It gives you a good picture of the situation and helps you make a business decision. If the customer has any problems before, during, or after implementation, Ernst & Young help to solve the problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overwatch module is the most valuable feature of CrowdStrike Falcon."
"The response service is the most valuable as it frees up our IT staff to focus on other tasks."
"The real-time response features are valuable for us."
"The endpoint detection and response is very valuable."
"The solution is user-friendly."
"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."
"Its ease of use is valuable. Nothing is left to you."
"CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management."
"This solution is very complete. There are a lot of models for different areas, like oncology, neurology, etc. It shows you the different revenues and profits for each area and allows you to analyze the information in detail."
 

Cons

"The documentation that they had for the use of their API's was not very helpful."
"The licensing is a bit complex."
"This solution is lacking in a recovery feature. If there is a full compromise, this product can't recover the machine, which results in us having to rebuild the entire system."
"I prefer to put a pound into the prevention and an ounce into the cure, but CrowdStrike put more focus into the EDR. This works as a business model for them, as they get a lot of customers purchasing their MDR services, usually SMBs lacking the staff to leverage the EDR tool themselves adequately. We have many such customers. I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine. The solution is as effective as SentinelOne and Windows Defender for Endpoint; it's an excellent endpoint protection solution."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"Patch management in vulnerabilities needs improvement."
"It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish."
"The technical support is satisfactory, but there is room for improvement to enhance it."
"The big challenge is when a company doesn't use SAP as ERP. If the company uses other kinds of systems to manage their information, it's a challenge because this product is integrated with SAP."
 

Pricing and Cost Advice

"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"The pricing is a little bit expensive for our region."
"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"We pay $50,000 for the 200 endpoints we have."
"There is a standard license to use CrowdStrike Falcon Complete."
"There is an annual subscription."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"The cost is good in relation to the benefit."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed.
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Also Known As

Falcon Complete
EY Managed Detection and Response
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike, Huntress, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: January 2025.
831,158 professionals have used our research since 2012.