Try our new research platform with insights from 80,000+ expert users

CrowdStrike Falcon Complete MDR vs Kroll Responder comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Room For Improvement

No sentiment score available
Sentiment score
4.1
CrowdStrike Falcon Complete MDR could improve reporting, SIEM integration, logging, UI, performance, threat intelligence, affordability, and support features.
No sentiment score available
 

Scalability Issues

No sentiment score available
Sentiment score
6.8
CrowdStrike Falcon Complete MDR offers seamless scalability and flexibility, efficiently supporting enterprises of all sizes with cloud-based scalability.
No sentiment score available
 

Valuable Features

No sentiment score available
Sentiment score
8.5
CrowdStrike Falcon Complete MDR provides advanced AI detection, seamless integration, comprehensive visibility, user-friendly interface, and cloud-based management.
No sentiment score available
 

Stability Issues

No sentiment score available
Sentiment score
8.5
CrowdStrike Falcon Complete MDR is praised for its high stability, reliability, low resource usage, strong performance, and quick issue resolution.
No sentiment score available
 

Customer Service

No sentiment score available
Sentiment score
8.5
CrowdStrike Falcon Complete MDR customer service is fast, competent, and reliable, despite occasional delays and language barriers.
No sentiment score available
 

Setup Cost

No sentiment score available
Sentiment score
4.4
CrowdStrike Falcon Complete MDR offers premium, competitive pricing with comprehensive security features and straightforward, predictable licensing per device or user.
No sentiment score available
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
16
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
78
Ranking in other categories
No ranking in other categories
Kroll Responder
Ranking in Managed Detection and Response (MDR)
39th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Security Incident Response (14th)
 

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 16.4%, up from 15.8% compared to the previous year. The mindshare of Kroll Responder is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Rich Ullom - PeerSpot reviewer
Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert
This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.
Raj Choudahry - PeerSpot reviewer
Helps improve our security posture, frees up IT staff time, and is stable
We use CrowdStrike Falcon Complete as our MSSP. We previously relied on antivirus products like Sophos and Malwarebytes, which seemed to function adequately. However, Sophos lacked centralized management, requiring our IT team to manually review over a hundred security notifications daily. This…
Use Kroll Responder?
Share your opinion
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
17%
Manufacturing Company
8%
Government
7%
Financial Services Firm
7%
Computer Software Company
16%
Financial Services Firm
13%
Healthcare Company
13%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...
What needs improvement with Binary Defense MDR?
Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly o...
What needs improvement with CrowdStrike Falcon Complete?
The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are ne...
Ask a question
Earn 20 points
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Falcon Complete
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR). Updated: November 2024.
816,406 professionals have used our research since 2012.