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Datadog vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Datadog's customer service is generally praised for responsiveness and expertise, though some users note delays and lack of phone support.
Sentiment score
7.4
Sumo Logic Security's customer support is praised for responsiveness and effectiveness, although some report slower responses and no phone support.
They have a response time of forty-eight hours, which is not instant support.
 

Room For Improvement

Sentiment score
5.6
Datadog users face challenges with billing, integration, interface complexity, and desire more flexibility, support, and improved features.
Sentiment score
4.7
Sumo Logic Security needs better dashboards, pricing, automation, scalability, log handling, correlation, mapping, and faster support response.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
 

Scalability Issues

Sentiment score
7.9
Datadog offers scalable performance and customization but users should monitor rising costs and potential challenges with complex architectures.
Sentiment score
8.0
Sumo Logic Security is highly scalable, efficiently accommodating diverse environments and data volumes, with users rating its scalability highly.
 

Setup Cost

Sentiment score
6.3
Datadog's pricing varies by organization size, requiring careful monitoring and planning due to complex usage-based billing and potential hidden costs.
Sentiment score
6.5
Sumo Logic offers competitive pricing on AWS Marketplace, valued for simplicity and functionality but costly for smaller organizations.
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its stability and reliable performance, effectively managing disruptions and supporting diverse operational needs.
Sentiment score
8.1
Sumo Logic Security is stable and efficient, experiencing minimal issues, with stability ratings from seven to nine out of ten.
If there are many records, the system may stop or the UI may become unresponsive.
 

Valuable Features

Sentiment score
8.4
Datadog excels in real-time monitoring, intuitive interface, robust integrations, efficient alerts, and comprehensive performance tracking and system reliability.
Sentiment score
8.0
Sumo Logic Security provides customizable alerts, real-time observability, and seamless integrations for comprehensive, scalable security monitoring and forensics.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
 

Categories and Ranking

Datadog
Ranking in Log Management
3rd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
Sumo Logic Security
Ranking in Log Management
21st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (21st), Security Orchestration Automation and Response (SOAR) (13th)
 

Mindshare comparison

As of December 2024, in the Log Management category, the mindshare of Datadog is 6.0%, down from 8.3% compared to the previous year. The mindshare of Sumo Logic Security is 0.4%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Moole Muralidhara Reddy - PeerSpot reviewer
Used to store and monitor application logs and VPC flow logs
We are mainly concentrating on networking. We use VPC products and application logs to monitor the genuineness of users who have logged in. We also store and monitor GuardDuty logs to see if someone is trying to access the same server multiple times. We are storing and monitoring WAF logs and GuardDuty logs. If someone faces any issues, we'll receive an email and take action based on it. If someone tries to access one of the applications from a different country, we can search in Google and identify the location of that particular IP address. Sumo Logic Security identifies whether a particular IP address is low, medium, or high risk without the help of Google. We can store logs in CloudWatch, but it is very difficult to search them in CloudWatch. We should know the query in order to do that. Searching for logs with Sumo Logic Security is very easy compared to CloudWatch. We have been using the solution for more than two years and haven't faced any issues with the solution's availability. I would recommend the solution to other users. I would recommend Sumo Logic Security instead of AWS, CloudWatch, or CloudTrail. With Sumo Logic Security, you can capture and see all the logs in a single place. If some issues occur, you can log into the solution and verify all the logs. At an organizational level, we have multiple AWS accounts for different environments. Instead of logging in to all the AWS accounts, you can log in to Sumo Logic Security and verify everything. Overall, I rate the solution a nine out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
38%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What needs improvement with Sumo Logic Security?
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every...
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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Find out what your peers are saying about Datadog vs. Sumo Logic Security and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.