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Elastic Observability vs Kaseya Traverse comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Cloud Monitoring Software
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), IT Infrastructure Monitoring (7th), Log Management (15th), Container Monitoring (4th)
Kaseya Traverse
Ranking in Cloud Monitoring Software
37th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (67th)
 

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of Elastic Observability is 5.9%, down from 6.4% compared to the previous year. The mindshare of Kaseya Traverse is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"It has always been a stable solution."
"We can view and connect different sources to the dashboard using it."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"The most valued feature of Elastic is its log analytics capabilities."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"It's a simple and humble tool."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"Most of the features are pretty good and the solution is user friendly."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"It is a pretty stable solution...It is a pretty stable solution."
"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"Automating processes is crucial for me, so the automation part stands out."
 

Cons

"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"Elastic Observability needs to have better standardization, logging, and schema."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"When opening tickets, we cannot use our team mailbox."
"There's a steep learning curve if you've never used this solution before."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"There could be more low-code features included in the product."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"The tool needs to have some AI capabilities, which it lacks currently."
"Improvement is needed in making it cheaper."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"Reporting is tedious and not organized in the way customers expect."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
 

Pricing and Cost Advice

"The product’s pricing needs improvement."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"Pricing is one of those situations where the more you use it, the more you pay."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"The product is not that cheap."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"The solution is not cheap, but it is not too expensive."
"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Computer Software Company
31%
Financial Services Firm
11%
Government
9%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.
What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Find out what your peers are saying about Elastic Observability vs. Kaseya Traverse and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.