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Elastic Observability vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Elastic Observability
Ranking in Cloud Monitoring Software
8th
Average Rating
7.8
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), IT Infrastructure Monitoring (9th), Log Management (14th), Container Monitoring (4th)
ThousandEyes
Ranking in Cloud Monitoring Software
18th
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (8th)
 

Mindshare comparison

As of October 2024, in the Cloud Monitoring Software category, the mindshare of Elastic Observability is 5.0%, up from 4.3% compared to the previous year. The mindshare of ThousandEyes is 3.4%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Subramani K - PeerSpot reviewer
Jun 27, 2022
The user interface framework lets us do custom development when needed.
So Elastic is basically clusters, right? Basically three, we can go with the basic cluster is a three note cluster. So the implementation is quite simple. It's not very complex. So we have to architect the solution in such a way that we have the right number of replicas and right number of charts and all those to hold the data. So basically we have to architect based on the data ingestion, how much data we are going to ingest in the cluster. So this setup is pretty simple, but we have to have the right inputs, right decisions in place before we even implement it.
Satyavrat Nirala - PeerSpot reviewer
Aug 14, 2024
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good design and easy to use once implemented."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"The most valuable feature of Elastic Observability is the text search."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"I have built a mini business intelligence system based on Elastic Observability."
"The product has connectors to many services."
"It's easy to deploy, and it's very flexible."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"The solution is very easy to use."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"It's fairly easy to set up."
"The most valuable features are integration and ease of use."
"One feature I liked is end-user monitoring."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution's most valuable feature is network security."
 

Cons

"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"There could be more low-code features included in the product."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"The cost must be made more transparent."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"It's an expensive solution."
"Presently, it lacks the ability to integrate with other Cisco products."
"The guest portal is hard to use."
"It would be nice if the solution covered other areas like server monitoring."
"The tool does not provide features for application-level monitoring."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
 

Pricing and Cost Advice

"Elastic Observability's pricing could be better for small-scale users."
"It is expensive. It is not cheap."
"The price of Elastic Observability is expensive."
"The product is not that cheap."
"We have been using the open-source version."
"The product’s pricing needs improvement."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"Pricing is one of those situations where the more you use it, the more you pay."
"The solution's pricing is cheap; I rate it a five out of ten."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"It is a quite expensive solution."
"The solution is cheap."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
9%
Government
5%
Computer Software Company
25%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What needs improvement with Elastic Observability?
I don't know how Elastic can improve. The integration feature I am using is very easy to implement.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthca...
 

Learn More

 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Elastic Observability vs. ThousandEyes and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.