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Entuity vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entuity
Ranking in Network Monitoring Software
67th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (40th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Entuity is 0.7%, up from 0.6% compared to the previous year. The mindshare of WhatsUp Gold is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.2%
Entuity0.7%
Other97.1%
Network Monitoring Software
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
A good solution for network monitoring and support management, but there is no centralized database
There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Entuity is network mapping and information. When clicking on a particular location it can automatically survey the connectivity diagram for us. We can arrange this icon in any kind of formats, such as ring or mesh. The networking mapping can show the components and interconnectivity with the help of IP addresses and NetFlow."
"We find the SurePath component of this solution to be very valuable, as it gives us the path to whatever we are configuring."
"This is a product that is easy to deploy and maintain with a positive end-user experience."
"I would recommend Entuity to other users as it's user-friendly and easier to manage than other solutions."
"One of the most valuable features of Entuity is the user interface."
"My clients have received a good return on investment."
"I would encourage others to use Entuity, as it's powerful and user-friendly."
"I particularly like the theme and the dashboard that they have brought in this version. In the previous version, there was only a simple screen. There wasn't any dashboard. It was a simple view, but now, they have brought in a dashboard that gives the fields for the ops as well. They can get the data they want to see in a single place."
"Their tech support is very good."
"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."
"The new version has a lot of improved features."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"Overall, we have been satisfied with the functionality of the product."
"The user interface is good enough."
 

Cons

"What might be improved for the user may be the depth of insight into the events that do happen and the ease of integration."
"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."
"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."
"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."
"If we want to modify the calculation matrix or equation, we have to raise a professional service."
"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."
"A typical user might want to see even more depth to the standard reporting and ease of integration."
"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"There is a very big gap in the support."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Regional product team support is not very good."
 

Pricing and Cost Advice

"Entuity's licensing is very highly-priced."
"It varies and depends on the quantity. It's worth the cost."
"It can be comparatively expensive but that is because it is comprehensive."
"Entuity is not an expensive solution."
"We have 400 licenses and we are only using 150 licenses."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"There is a license needed to use WhatsUp Gold."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The most valuable feature is the cost compared to other solutions."
"The pricing can be on the expensive side when considering competing products."
"The price of WhatsUp Gold is good."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Outsourcing Company
7%
Government
6%
Construction Company
6%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Overview

 

Sample Customers

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Entuity vs. WhatsUp Gold and other solutions. Updated: June 2026.
906,887 professionals have used our research since 2012.