Try our new research platform with insights from 80,000+ expert users

Entuity vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Entuity's customer service is responsive and expert, though some users note delays and suggest improving the knowledge base.
Sentiment score
8.3
WhatsUp Gold's customer service is highly rated, though some users face delays and regional support limitations.
Our local support team provides excellent service.
 

Scalability Issues

Sentiment score
6.6
Entuity's scalability supports diverse teams managing thousands of devices, though high availability improvements are suggested for large-scale environments.
Sentiment score
7.6
WhatsUp Gold is praised for its scalability, supporting IT teams with flexible network monitoring, especially in small to medium businesses.
WhatsApp Gold is scalable as it has an auto-discovery feature that easily allows the addition of new devices to the network.
 

Stability Issues

Sentiment score
8.3
Entuity is renowned for its stability and reliability, with high user ratings but suggestions for handling more devices.
Sentiment score
7.8
WhatsUp Gold is highly rated for stability, efficiently managing large databases with minor server setup issues reported.
 

Room For Improvement

Entuity requires enhanced integration, reporting, device support, visualization, and centralized database capabilities for improved network management.
Users desire a better interface, enhanced monitoring, affordable pricing, improved integration, and agile feature releases for improved efficiency.
Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial.
 

Setup Cost

Entuity's pricing varies by client needs, viewed as either costly or valuable, with licensing negotiation possibly offering discounts.
WhatsUp Gold offers value but higher costs due to licensing and supports fees, yet remains cheaper than competitors like SolarWinds.
The licensing is based on devices, providing better cost-effectiveness than setups with more complex calculations.
 

Valuable Features

Entuity offers a user-friendly platform with robust features for network monitoring, integration, and customizable event management utilizing Google API.
WhatsUp Gold provides network monitoring, intuitive interfaces, effective alerts, scalability, cost-effectiveness, and comprehensive documentation for Windows compatibility.
The most valuable feature is the auto-discovery function.
 

Categories and Ranking

Entuity
Ranking in Network Monitoring Software
58th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
33rd
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Server Monitoring (13th), IT Infrastructure Monitoring (31st)
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of Entuity is 0.7%, up from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
A good solution for network monitoring and support management, but there is no centralized database
There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Energy/Utilities Company
9%
Manufacturing Company
8%
University
8%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Entuity?
Event management and the geographical Google API-based network topology are the most valuable features of Entuity.
What is your experience regarding pricing and costs for Entuity?
We work with other solutions. We have a very good relationship with Entuity Commercial. You can negotiate discounts and provide better proposals to our customers. The pricing is very competitive. T...
What needs improvement with Entuity?
Entuity could integrate with other solutions and collect more information from IoT devices.
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Comparisons

 

Overview

 

Sample Customers

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Entuity vs. WhatsUp Gold and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.