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Entuity vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entuity
Ranking in Network Monitoring Software
65th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Server Monitoring (15th), IT Infrastructure Monitoring (18th), Configuration Management (21st), Log Management (41st), Cloud Monitoring Software (22nd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Entuity is 0.7%, up from 0.6% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.3%
Entuity0.7%
Other97.0%
Network Monitoring Software
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
A good solution for network monitoring and support management, but there is no centralized database
There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Entuity's best feature is its ability to monitor a large number of devices."
"This is a product that is easy to deploy and maintain with a positive end-user experience."
"This is a very user friendly solution, that is good for user access, allowing deep dives into devices, system performance and more."
"One of the most valuable features of Entuity is the user interface."
"The setup was very simple and took about an hour."
"The most valuable feature of Entuity is network mapping and information. When clicking on a particular location it can automatically survey the connectivity diagram for us. We can arrange this icon in any kind of formats, such as ring or mesh. The networking mapping can show the components and interconnectivity with the help of IP addresses and NetFlow."
"I would recommend Entuity to other users as it's user-friendly and easier to manage than other solutions."
"We went for this solution because it comes with a lot of features; it's an all-in-one solution, which means we don't have to go for multiple solutions."
"The most valuable feature is the monitoring of resources."
"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."
"Overall, we have been satisfied with the functionality of the product."
"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."
"The new version has a lot of improved features."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"Our local support team provides excellent service."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
 

Cons

"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."
"It should support IPAM or IP Address Management. When we are managing networks, if IPAM also becomes a part of this, we do not have to look for a separate solution."
"The configuration of the logging could be improved because if someone deleted any note or inventory, or some change to the inventory, we are not able to identify which user or which administrator modifies these details. For example, there should be read-only locks on maps to prevent their deletion. This way people can only read and cannot delete that particular map."
"If we want to modify the calculation matrix or equation, we have to raise a professional service."
"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."
"What might be improved for the user may be the depth of insight into the events that do happen and the ease of integration."
"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."
"Entuity currently has APIs, but they are not straightforward."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The technical support does not bother to respond."
"Regional product team support is not very good."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user."
 

Pricing and Cost Advice

"Entuity's licensing is very highly-priced."
"We have 400 licenses and we are only using 150 licenses."
"Entuity is not an expensive solution."
"It varies and depends on the quantity. It's worth the cost."
"It can be comparatively expensive but that is because it is comprehensive."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"This is a well priced solution."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There is a license needed to use WhatsUp Gold."
"Pricing is reasonable compared to other products."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Government
8%
Manufacturing Company
7%
University
6%
Financial Services Firm
12%
Manufacturing Company
11%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Overview

 

Sample Customers

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Entuity vs. WhatsUp Gold and other solutions. Updated: April 2026.
896,510 professionals have used our research since 2012.