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Entuity vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entuity
Ranking in Network Monitoring Software
67th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
24th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Server Monitoring (15th), IT Infrastructure Monitoring (19th), Configuration Management (20th), Log Management (35th), Cloud Monitoring Software (21st), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Entuity is 0.7%, up from 0.6% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.3%
Entuity0.7%
Other97.0%
Network Monitoring Software
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
A good solution for network monitoring and support management, but there is no centralized database
There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best thing about Entuity is that it's easy to use. It's user-friendly. It's intuitive and easy to customize as per your needs."
"The setup was very simple and took about an hour."
"The initial setup of Entuity is easy and the full process took approximately 30 minutes."
"Event management and the geographical Google API-based network topology are the most valuable features of Entuity."
"One of the most valuable features of Entuity is the user interface."
"The most valuable feature of Entuity is network mapping and information. When clicking on a particular location it can automatically survey the connectivity diagram for us. We can arrange this icon in any kind of formats, such as ring or mesh. The networking mapping can show the components and interconnectivity with the help of IP addresses and NetFlow."
"Entuity's best feature is its ability to monitor a large number of devices."
"This is a product that is easy to deploy and maintain with a positive end-user experience."
"It handles the basics of monitoring."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"The threshold alerting is the most valuable feature."
"This is a good, stable network monitoring solution for devices."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The user interface is good enough."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
 

Cons

"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."
"Entuity could improve by having more integration because now network management is not a standalone solution. You have to integrate it with your network, applications, and everything else. We have to collect that information from those solutions or relevant managers. Additionally, the SLA dashboard should be improved."
"A typical user might want to see even more depth to the standard reporting and ease of integration."
"The configuration of the logging could be improved because if someone deleted any note or inventory, or some change to the inventory, we are not able to identify which user or which administrator modifies these details. For example, there should be read-only locks on maps to prevent their deletion. This way people can only read and cannot delete that particular map."
"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."
"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."
"If we want to modify the calculation matrix or equation, we have to raise a professional service."
"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Importing the maps and being able to customize them could be easier."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"We can never achieve or get a good picture of the network topology."
 

Pricing and Cost Advice

"It can be comparatively expensive but that is because it is comprehensive."
"Entuity is not an expensive solution."
"We have 400 licenses and we are only using 150 licenses."
"Entuity's licensing is very highly-priced."
"It varies and depends on the quantity. It's worth the cost."
"The pricing can be on the expensive side when considering competing products."
"There is a license needed to use WhatsUp Gold."
"The price of WhatsUp Gold is good."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"This is a well priced solution."
"The most valuable feature is the cost compared to other solutions."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
University
8%
Computer Software Company
7%
Government
7%
Financial Services Firm
12%
Manufacturing Company
12%
Government
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Overview

 

Sample Customers

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Entuity vs. WhatsUp Gold and other solutions. Updated: March 2026.
884,192 professionals have used our research since 2012.