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ESET PROTECT Enterprise vs Lumu comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (11th)
Lumu
Ranking in Extended Detection and Response (XDR)
17th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
7
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (10th), Network Detection and Response (NDR) (8th)
 

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of Lumu is 1.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
Juan Solano - PeerSpot reviewer
Protects against threats and handles it in time with moderate pricing
Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The tech support from ESET is amazing, and I would rate it as ten out of ten."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"The solution offers a lot of configuration capabilities."
"ESET's strong points are that it is an unintrusive, easy-to-maintain, and deploy antivirus solution."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"ESET PROTECT Enterprise is reliable."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"You can access external links, playbooks, MITRE Matrix, and a lot of information."
"Lumu protects against threats immediately and handles them in time."
"It's been helpful for overall extended network visibility."
"Most of it is automated, so I do not have to watch it to get alerts."
"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."
"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."
"The tool's support team helps partners resolve any problems with the product."
 

Cons

"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"The tool is complex and expensive."
"Sometimes, the connection to the machine requires troubleshooting."
"Its automation can be improved."
"They need to reduce the number of notifications on the endpoints."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"They need to reduce the number of notifications on the endpoints."
"I am happy with the current features. However, one important one is to improve the reports."
"Lumu's ability to discover threats is an area of concern where improvements are needed."
"The free version is minimal compared to the full version."
"The reports need improvement."
"Nothing so far needs to be improved."
"It would be good if we could access the physical logs."
"The integration with different vendors and endpoints could be improved."
 

Pricing and Cost Advice

"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"ESET PROTECT Enterprise is affordable."
"The product is cost-effective compared to one of its competitors."
"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."
"The tool is available at a good price. The tool offers a good and competitive price for customers."
"It is the cheapest solution we found."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
12%
Government
12%
Financial Services Firm
10%
Educational Organization
14%
Computer Software Company
9%
Comms Service Provider
9%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
What do you like most about Lumu?
Lumu protects against threats immediately and handles them in time.
What needs improvement with Lumu?
Lumu's ability to discover threats is an area of concern where improvements are needed.
What is your primary use case for Lumu?
My company is currently dealing with Lumu's onboarding process. Lumu is used to monitor the environment permanently and validate if there is ransomware that can exploit our infrastructure.
 

Also Known As

ESET Protect, ESET File Security
No data available
 

Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. Lumu and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.