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Fidelis Elevate vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
7.4
Organizations achieve varied ROI with Trend Vision One, noting cost savings, enhanced security, and efficiency improvements up to 30%.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
6.7
Trend Vision One Endpoint Security's support is praised for problem-solving but criticized for slow and non-localized service in some areas.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.9
Trend Vision One Endpoint Security excels in scalability and adaptability, supporting small to large organizations with effortless expansion capabilities.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.1
Trend Vision One Endpoint Security is stable and reliable, with minor resource concerns and high user satisfaction ratings.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Trend Vision One Endpoint Security needs improvements in functionality, compatibility, performance, support, analytics, and user experience for better protection.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
 

Setup Cost

Trend Vision One Endpoint Security offers flexible pricing and straightforward setup, but some users find it expensive compared to competitors.
The pricing is very high, despite the solution’s capabilities.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Trend Vision One Endpoint Security offers virtual patching, centralized management, machine learning, and real-time protection for comprehensive security.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
 

Categories and Ranking

Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (14th), Managed Detection and Response (MDR) (25th), Extended Detection and Response (XDR) (23rd)
Trend Vision One Endpoint S...
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
131
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Compliance (3rd)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Fidelis Elevate is 0.4%, up from 0.4% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 2.2%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
John Trembly - PeerSpot reviewer
Provides a single dashboard, integrates well, and has predictive machine learning
Microsoft's new Azure Code Signing is causing a lot of issues for us with One Endpoint Security. We currently have two systems in operation, on-prem and SaaS, and many of the agents won't upgrade beyond version B11564 because these newer versions require Azure Code Signing compliance on the endpoint. If we are not up to date with our Windows updates, we don't have this compliance. Irrespective of the Windows version we are running, we have to apply patches to the machines, if the OS is not damaged, to make them compliant. After that, we can upgrade to the latest version of the respective agent. This process also applies to both Deep Security and Workload Security. I have two production servers: one for Windows and another for Mac. These servers are available in both on-premise and SaaS versions. Additionally, I have a test server that is located on-premises. The significant distinction with the SaaS version is the absence of a test server where I can install a new version. This means I can't allow the agents on it to upgrade and then perform testing. In contrast, with the production SaaS version of One Endpoint Security, I have numerous agents transitioning and coming online. It's essential that these agents upgrade to a newer version. Among these agents, there are five or six different versions, not counting the really old ones that have yet to upgrade due to ACS non-compliance. I can't leave the testing phase for an extended period because I still have outdated agents that need to be updated. These agents can't be left hanging while I wait to test the newest version that has just been released. New versions seem to come out every couple of months in the SaaS environment. In the past, when I solely used the on-premises version, I would review security bulletins for the SaaS version to identify any issues. I'm apprehensive about potential future situations involving this, primarily because the majority of our agents now operate on the cloud version. If a problem is discovered, rolling back on those agents would be challenging. It would require careful operation to revert them to a different version. The on-premises version of One Endpoint Security has an update function that allows us to manually update a bunch of servers. For example, if I just turned on a policy, I can force the agents to quickly download the policy and start following the update procedure or update settings. However, this function is not available in the SaaS version. This is because the system cannot communicate with the agent through the firewall. The SaaS version has an automatic update function and an update source entry in the update agents sub-menu, but it does not have a way to force agents to update. This is a problem because we cannot automatically update the agents. We have to manually log in to the machines and give them an update command. Currently, we have no choice but to wait until the agents find the updates themselves.
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Energy/Utilities Company
8%
Government
8%
Educational Organization
51%
Computer Software Company
9%
Manufacturing Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

First Midwest Bank
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about Fidelis Elevate vs. Trend Vision One Endpoint Security and other solutions. Updated: March 2025.
847,959 professionals have used our research since 2012.