We performed a comparison between ForgeRock and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Easy to customize and adaptable to any environment."
"I like the way it is handling authentication and authorization."
"We create and define the permissions and configurations for the users."
"The support is good and prompt."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The most valuable features are that it is easy to manage and it's stable."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"The initial setup is easy."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"The solution so far has been very stable."
"It's reliable and it does what it is advertised to do."
"First of all, the solution is very simple."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"We face no challenges in integrating the product with our legacy systems."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The product's support services in the French language are not free."
"They should improve the solution by include reporting."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution's documentation is not very good, and they do not give more details."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"There should be automated aggregation and complete classification processes included in it."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"The solution can be quite expensive."
"Support could be a bit faster."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
ForgeRock is ranked 5th in Access Management with 27 reviews while Okta Workforce Identity is ranked 4th in Access Management with 59 reviews. ForgeRock is rated 8.0, while Okta Workforce Identity is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and NetIQ Identity Manager, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0. See our ForgeRock vs. Okta Workforce Identity report.
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