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ForgeRock vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Ranking in Access Management
15th
Ranking in Customer Identity and Access Management (CIAM)
7th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Identity Management (IM) (13th)
Okta Platform
Ranking in Access Management
2nd
Ranking in Customer Identity and Access Management (CIAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
90
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), ZTNA as a Service (3rd), AI IT Support (2nd)
 

Mindshare comparison

As of February 2026, in the Access Management category, the mindshare of ForgeRock is 5.5%, down from 6.1% compared to the previous year. The mindshare of Okta Platform is 10.2%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
Okta Platform10.2%
ForgeRock5.5%
Other84.3%
Access Management
 

Featured Reviews

Ahmet Murat Ülker - PeerSpot reviewer
Devops Engineer and Trainer at a tech vendor with 1-10 employees
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Easy to navigate, handle and manage the applications."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Easy to customize and adaptable to any environment."
"The product is easy to set up."
"The support is good and prompt."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The most valuable features are that it is easy to manage and it's stable."
"Okta Workforce Identity is easy to use and has a lot of components."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"The most valuable aspects of the solution are the integration with external websites one-factor authentication."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"The most valuable feature of Okta Customer Identity is its SSO because it's very easy to use and it's user-friendly. Even the admin portal of the solution is very user-friendly, and you can walk through it with ease. Okta Customer Identity is not a complicated solution, and even the workflow automation feature is very, very easy to understand."
"Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases."
"The product is easy to use."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
 

Cons

"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The identity management model needs a bit of improvement."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The product's customization is a bit complicated."
"We've not had any problems with Okta."
"I would like to see the provisioning simplified."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"Okta Customer Identity analytics and reporting tools do not help much to improve customer engagement strategies."
"The product must be provided for free."
"This user integration with the Okta integration network could be simplified."
"There is a need for Okta to provide an end-to-end solution without needing a separate product like Zscaler for multifactor authentication."
"All of the governance functionality and privileged account management could be improved."
 

Pricing and Cost Advice

"ForgeRock is an expensive solution."
"It's a bit pricey and could be more competitive."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock's pricing is more competitive than other products."
"Its price is comparable to other products in the market."
"The pricing of the solution is fair but I do not have the full details."
"The price of this product could be lower."
"Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses."
"The pricing is reasonable."
"Workforce Identity is well-priced."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"The product has a user-based license model."
"The price of the solution is fair for what it offers."
"This is an expensive solution but the security makes it worthwhile."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
6%
Manufacturing Company
11%
Financial Services Firm
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise21
Large Enterprise44
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about ForgeRock vs. Okta Platform and other solutions. Updated: December 2025.
881,360 professionals have used our research since 2012.