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Cisco Meraki MX vs Fortinet FortiOS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Cisco Meraki MX provides significant ROI through intuitive management, reduced costs, and streamlined operations despite higher initial costs.
Sentiment score
6.3
Fortinet FortiOS offers cost-effective, scalable security, with competitive pricing and partnerships, enhancing ROI compared to top brands.
I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management.
Presales System Engineer at Logicom Sales Inc
You can eliminate some positions because it manages itself.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
It greatly helps out when I am moving away from the expensive MPLS circuits or MPLS hardware.
Senior Manager Networking at David Yurman
Once it is deployed, I do not have to revisit or replace the hardware.
Network Administrator at a educational organization with 501-1,000 employees
The pricing of FortiOS is competitive and reasonable compared to other leading products such as Palo Alto and Check Point.
Senior Manager at ITX360 (Pvt) Ltd
Fortinet is strong in terms of cost and compatibility with other vendors.
Technology Consultant at NetWiser
 

Customer Service

Sentiment score
8.3
Cisco Meraki MX support is responsive and knowledgeable, highly rated for reliability, though some advanced users face visibility challenges.
Sentiment score
8.2
Fortinet FortiOS support is responsive and helpful but sometimes slow with complex issues, lacking top-tier vendor standards.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Managing Director at a manufacturing company with 10,001+ employees
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
Technical Presales at Vcom Technologies
Cisco is one of the best vendors in the market.
Presales System Engineer at Logicom Sales Inc
I would rate them nine or ten out of ten.
Technology Consultant at NetWiser
Fortinet technical support is very responsive and helpful.
Senior Manager at ITX360 (Pvt) Ltd
Support engineers sometimes lack eagerness to assist with issues such as the memory problem.
Director, IT Infrastructure Department at Zemen Bank S.C.
 

Scalability Issues

Sentiment score
6.7
Cisco Meraki MX is scalable, adapting from small to large deployments, with minimal management and straightforward setup.
Sentiment score
8.2
Fortinet FortiOS is highly scalable, adapting to different organizations, supporting growth and global deployments, yet may need hardware upgrades.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
Managing Director at a manufacturing company with 10,001+ employees
The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX scales with my growing needs for my organization very well because they are easy to deploy.
Network Engineer at a non-profit with 1,001-5,000 employees
When customers' networks grow and needs expand, we can easily switch between models to trade up devices.
Technology Consultant at NetWiser
It allows for the expansion of users and devices without additional licensing costs.
Senior Manager at ITX360 (Pvt) Ltd
We have been using Fortinet for bandwidth shaping and many other bandwidth-related functions.
Associate Director IT Operations at Procento
 

Stability Issues

Sentiment score
8.6
Cisco Meraki MX offers high reliability and compatibility, with praised stability despite occasional content filtering and hardware issues.
Sentiment score
7.8
Fortinet FortiOS is praised for stability, with minor issues usually tied to configurations or external factors, not the system.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Technical Presales at Vcom Technologies
I have had zero downtime at all with Cisco Meraki MX.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
I assess the stability and the reliability of Cisco Meraki MX as good, and I have experienced no downtime, crashes, or performance issues.
Network Engineer at a non-profit with 1,001-5,000 employees
While the product is largely stable, it sometimes faces memory issues in specific versions like 11 OE, which can be disruptive.
Director, IT Infrastructure Department at Zemen Bank S.C.
There were no lags, there were no issues, and no hanging of the firewall.
Associate Director IT Operations at Procento
Stability is a seven out of ten because during version migrations, and sometimes with new versions, Fortinet is not as good.
Technology Consultant at NetWiser
 

Room For Improvement

Cisco Meraki MX faces challenges with port control, VPN connectivity, interface usability, pricing, and integration, prompting user concerns.
Fortinet FortiOS requires improvements in VPN, pricing, compatibility, UI, security features, support, updates, deployment, and pricing consistency.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Managing Director at a manufacturing company with 10,001+ employees
Data is the only path, so optimization is essential.
Chief Commercial Officer at InnovAge Home Care
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Technical Presales at Vcom Technologies
Fortinet FortiOS faces memory issues, which can lead to unexpected downtimes.
Director, IT Infrastructure Department at Zemen Bank S.C.
There should be more documentation on how to use the CLI or how to perform CLI versions of tasks that can be done through the GUI.
Network Administrator at a educational organization with 501-1,000 employees
Compared to other market leaders like Palo Alto and Check Point, FortiOS has many bugs in its initial releases.
Senior Manager at ITX360 (Pvt) Ltd
 

Setup Cost

Cisco Meraki MX offers flexible licensing and high value but can involve significant initial costs and annual fees.
Fortinet FortiOS is often pricey but justified by features, with agreements influencing costs, suitable for mid-size businesses.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
Managing Director at a manufacturing company with 10,001+ employees
The price could be reduced by around 30% to make it more comfortable.
Technical Presales at Vcom Technologies
If Cisco can make the pricing less, customers can purchase more licenses.
Presales System Engineer at Logicom Sales Inc
It is an affordable solution for us.
Technology Consultant at NetWiser
Fortinet products are somewhat pricey, similar to Cisco equivalents, however, they have justified their price point.
Network Administrator at a educational organization with 501-1,000 employees
I am satisfied with the pricing, licensing, and setup costs of FortiOS, rating it nine out of ten compared to other familiar leading firewalls.
Senior Manager at ITX360 (Pvt) Ltd
 

Valuable Features

Cisco Meraki MX provides cloud management, SD-WAN, advanced security, and ease of use, making it ideal for scalable networks.
Fortinet FortiOS is praised for UTM, user-friendly interface, robust security, excellent performance, cost-effectiveness, and seamless management.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Managing Director at a manufacturing company with 10,001+ employees
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX API makes it really easy for me to automate a lot of changes over several thousand devices.
Technology Engineer at a computer software company with 201-500 employees
It is user-friendly when it comes to turning on features, and it has been reliable and effective.
Network Administrator at a educational organization with 501-1,000 employees
The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs.
Senior Manager at ITX360 (Pvt) Ltd
The solution offers good threat intelligence, which is crucial for our customers' security purposes.
Technology Consultant at NetWiser
 

Categories and Ranking

Cisco Meraki MX
Ranking in Firewalls
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Unified Threat Management (UTM) (6th)
Fortinet FortiOS
Ranking in Firewalls
18th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Firewalls category, the mindshare of Cisco Meraki MX is 3.5%, up from 3.4% compared to the previous year. The mindshare of Fortinet FortiOS is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Cisco Meraki MX3.5%
Fortinet FortiOS1.1%
Other95.4%
Firewalls
 

Featured Reviews

SG
Technical Presales at Vcom Technologies
Cloud-based solution simplifies network management with excellent support
There have been no issues with stability after deployment. There have been no complaints. For stability, I would suggest that Cisco Meraki MX is the most stable device from the security processor. Regarding content filtering features, we are using content filtering and malware access, along with all security features in Cisco Meraki MX9500. We have received good feedback from customers because since installing Cisco Meraki MX9500, we have not received any complaints. There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits. It is compatible with all different OEMs, and for VPN, site-to-site VPN has been configured with other firewalls as well. We are getting very good responses from customers as there have been no complaints where we have deployed Cisco Meraki MX9500.
MS
Associate Director IT Operations at Procento
Single-pane management has simplified firewall control and has improved risk mitigation
I would not say that Fortinet FortiOS is not very scalable. Generally, what happens is that for enterprises, we hire consultants who do the capacity planning and sizing to determine what kind of firewalls to put in place. At the same time, it is not only the number of users; it also depends on the number of WAN links coming in and everything, because we have been using Fortinet for bandwidth shaping and many other bandwidth-related functions. They should improve their machine learning AI capabilities of Fortinet FortiOS because there is too much competition. Other players are also improving and making a lot of changes in their UI and overall operating system.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
7%
Construction Company
11%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise22
Large Enterprise19
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise13
Large Enterprise23
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What is your experience regarding pricing and costs for Meraki MX?
I don't even look at the cost of Cisco Meraki MX; I let the accountants deal with that.
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
What is your experience regarding pricing and costs for Fortinet FortiOS?
I rate the pricing for FortiOS as eight or nine out of ten. It is an affordable solution for us.
What needs improvement with Fortinet FortiOS?
I would not say that Fortinet FortiOS is not very scalable. Generally, what happens is that for enterprises, we hire consultants who do the capacity planning and sizing to determine what kind of fi...
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Overview

 

Sample Customers

Hyatt, ONS
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Cisco Meraki MX vs. Fortinet FortiOS and other solutions. Updated: June 2026.
906,781 professionals have used our research since 2012.