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Cisco Meraki MX vs Fortinet FortiOS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Fortinet FortiGate offers cost-effective security with quick deployment, improving efficiency, reducing downtime, and providing a strong return on investment.
Sentiment score
6.8
Cisco Meraki MX provides significant ROI through cost savings, simplified administration, and long-term value despite initial expenses.
Sentiment score
8.0
Fortinet FortiOS offers competitive pricing, easy scalability, and reliable security, resulting in solid ROI and reduced upgrade costs.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
Once it is deployed, I do not have to revisit or replace the hardware.
The pricing of FortiOS is competitive and reasonable compared to other leading products such as Palo Alto and Check Point.
Fortinet is strong in terms of cost and compatibility with other vendors.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate support is mostly praised for responsiveness and knowledge, though inconsistencies exist in complex cases or regions.
Sentiment score
8.1
Cisco Meraki MX is praised for exceptional 24/7 support, with minor issues, enhancing its user-friendly and reliable service.
Sentiment score
7.8
Fortinet FortiOS support is helpful but inconsistent, with quick basic solutions, delays on complex issues, and documentation needing improvement.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
I would rate them nine or ten out of ten.
Fortinet technical support is very responsive and helpful.
Support engineers sometimes lack eagerness to assist with issues such as the memory problem.
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate offers scalability and easy integration for diverse environments, catering to businesses from small to large enterprises.
Sentiment score
7.6
Cisco Meraki MX scales effectively, praised for ease of upgrades and administration, though larger enterprises note certain limitations.
Sentiment score
8.6
Fortinet FortiOS offers scalable solutions for varying business sizes, though some hardware upgrades may be needed for expansion.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
When customers' networks grow and needs expand, we can easily switch between models to trade up devices.
It allows for the expansion of users and devices without additional licensing costs.
Fortinet FortiOS is scalable, allowing the addition of users and firewalls as required.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is highly stable and reliable, excelling in continuous operation with effective network management, despite occasional update issues.
Sentiment score
8.5
Cisco Meraki MX offers stable, reliable performance with effective updates, minimal disruptions, and high evaluations, despite minor filtering issues.
Sentiment score
7.5
Fortinet FortiOS is stable and reliable, outperforming alternatives, with any issues mainly due to configuration challenges.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
While the product is largely stable, it sometimes faces memory issues in specific versions like 11 OE, which can be disruptive.
Stability is a seven out of ten because during version migrations, and sometimes with new versions, Fortinet is not as good.
I would rate the stability of FortiOS as an eight out of ten.
 

Room For Improvement

Users express concern over Fortinet FortiGate's interface stability, functionality, performance issues, and call for improved support and features.
Cisco Meraki MX needs improvements in load balancing, configurability, costs, support responsiveness, and integrating advanced enterprise and security features.
Fortinet FortiOS users want improved usability, better management, enhanced security features, and more efficient support, especially for 60D models.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Data is the only path, so optimization is essential.
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Fortinet FortiOS faces memory issues, which can lead to unexpected downtimes.
There should be more documentation on how to use the CLI or how to perform CLI versions of tasks that can be done through the GUI.
Compared to other market leaders like Palo Alto and Check Point, FortiOS has many bugs in its initial releases.
 

Setup Cost

Fortinet FortiGate offers high initial costs but competitive pricing, valued features, and flexible licensing compared to competitors.
Cisco Meraki MX is costly but valued for its cloud-managed features, advanced security, and excellent customer support.
Fortinet FortiOS pricing is moderate and scalable, with renewal costs potentially high despite competitive initial bundling offers.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
The price could be reduced by around 30% to make it more comfortable.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
It is an affordable solution for us.
Fortinet products are somewhat pricey, similar to Cisco equivalents, however, they have justified their price point.
I am satisfied with the pricing, licensing, and setup costs of FortiOS, rating it nine out of ten compared to other familiar leading firewalls.
 

Valuable Features

Fortinet FortiGate offers robust, affordable security with user-friendly interface, centralized management, and efficient SD-WAN capabilities.
Cisco Meraki MX offers cloud-managed, easy deployment with auto VPN, SD-WAN, robust security, and centralized, scalable network management.
Fortinet FortiOS offers ease of use, robust security features, scalability, and cost-effectiveness, ideal for large-scale deployments.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
We understand that Cisco solutions are very reliable, and we really like the simple management.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
It is user-friendly when it comes to turning on features, and it has been reliable and effective.
The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs.
The solution offers good threat intelligence, which is crucial for our customers' security purposes.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
574
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Cisco Meraki MX
Ranking in Firewalls
19th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Unified Threat Management (UTM) (6th)
Fortinet FortiOS
Ranking in Firewalls
21st
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.7%, up from 18.6% compared to the previous year. The mindshare of Cisco Meraki MX is 3.4%, down from 3.5% compared to the previous year. The mindshare of Fortinet FortiOS is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.7%
Cisco Meraki MX3.4%
Fortinet FortiOS1.1%
Other74.8%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
MURALI NIDAMANURI - PeerSpot reviewer
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Harshama Silva - PeerSpot reviewer
We have improved network security with user-friendly controls and high threat intelligence
FortiOS is very user-friendly and easy to configure for L1, L2, and L3 personnel. Its web filtering, application control, and IPS features are very user-friendly, easy to manage, and deploy. The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs. FortiOS allows us to expand the number of users and devices as our network needs grow.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
18%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
6%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise129
Large Enterprise187
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise17
Large Enterprise16
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise13
Large Enterprise23
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
What do you like most about Fortinet FortiOS?
The SSL VPN is fee for use is most attractive.
What is your experience regarding pricing and costs for Fortinet FortiOS?
I rate the pricing for FortiOS as eight or nine out of ten. It is an affordable solution for us.
 

Also Known As

No data available
MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Cisco Meraki MX vs. Fortinet FortiOS and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.