No more typing reviews! Try our Samantha, our new voice AI agent.

Fortinet FortiSOAR vs McAfee ePolicy Orchestrator comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
12th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
McAfee ePolicy Orchestrator
Ranking in Security Orchestration Automation and Response (SOAR)
16th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.6%, down from 5.7% compared to the previous year. The mindshare of Fortinet FortiSOAR is 3.6%, down from 4.4% compared to the previous year. The mindshare of McAfee ePolicy Orchestrator is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.6%
Fortinet FortiSOAR3.6%
McAfee ePolicy Orchestrator1.7%
Other91.1%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
Binu Haneef - PeerSpot reviewer
System Administrator at Sky News Arabia
Comprehensive security management enabled through efficient integration and automation
McAfee ePolicy Orchestrator helps automate routine security tasks. We created customized automation. For example, when we did not have an EDR or XDR solution, we created tasks exclusively for detection and response automation and automatic segregation of infected PCs. The ability to customize the dashboard in McAfee ePolicy Orchestrator helps us significantly. The main feature is automation for auto-segmentation and segregation. As we are in an AI era, McAfee can focus on AI tools. Instead of putting manual effort into each security-related task, it can implement more advanced automation using AI. This enhancement could improve cybersecurity significantly. Regarding the reporting area in McAfee ePolicy Orchestrator, we are satisfied with what we currently have. Our cybersecurity team needs customized reports beyond the default ones. We have more than 20 separate reports for identifying threats, managing, and understanding the security posture of our company and assets.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Almost four or five hours of work is now completed in four or five minutes."
"Torq has impacted my organization positively by allowing us to earn time and invest resources in other projects that are more meaningful and more interesting, pushing deeper into what a SOC is, and building our processes."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."
"Torq has definitely changed the day-to-day experience for our security analysts, as they feel more excited and feel that Torq interface and workflow allow them to build things themselves."
"According to positive outcomes, Torq reduced manual work and made incident response more efficient."
"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"The most valuable feature is its centralization as you don't want to be going to different locations to correlate items or to piece anything together to derive meaningful insights."
"The fabrication, management, and communication across a single platform is beautiful."
"Generally, the tool helps just automating a lot of manual load or repetitive tasks."
"The most valuable features are the playbooks that allow you to take action immediately after the approval of the analytics and anomalies."
"I like that the solution is integrated with FortiAnalyzer, it's the best feature."
"The solution has many connectors, which is quite helpful."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The solution automates everything using the playbooks and pre-deployed response mitigation scenarios."
"McAfee ePolicy Orchestrator has a built-in advanced pattern, which is very useful because it can detect any pattern."
"You have to have some experience, however, it's pretty simple to understand."
"The central management console is the solution's most valuable aspect."
"The valuable feature of the McAfee ePolicy Orchestrator is the management of the policies."
"The graphical interface of the solution is its most valuable aspect."
"The DLP feature in McAfee ePolicy Orchestrator is good."
"It is a scalable solution...I rate its scalability a nine out of ten."
"The most valuable feature of the McAfee ePolicy Orchestrator is agent communication."
 

Cons

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."
"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The orchestration needs to be improved and most of its functionalities are yet to be operational, I have tried to click on the icons but they do not work."
"Fortinet FortiSOAR should add more documentation for some use cases."
"Fortinet's tech support overall is not great when they are at their best."
"The technology and integrations are important so should continue to be enhanced."
"The licensing model could be better."
"Fortinet FortiSOAR should improve its analysis."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"The ease of playbook creation on FortiSOAR needs improvement."
"We would like to see more integration with different platforms and extend this to other platforms. We are migrating to the cloud and want to extend it from our on-premises setup to the cloud."
"There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring."
"Features such as full drive encryption are lacking in the cloud version."
"Lacks a single plug-in for multiple uses."
"Sometimes agents hang. We have to reinstall the agents."
"I would like to see McAfee reduce the amount of manual work required."
"However there is no definite SLA when a complicate issue is escalated to McAfee Level 3 or to McAfee software developers."
"The solution is difficult to tune to avoid false positives."
 

Pricing and Cost Advice

Information not available
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Fortinet FortiSOAR is an expensive solution."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Fortinet FortiSOAR is expensive."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Pricing is fine compared to other solutions."
"McAfee ePolicy Orchestrator is not an expensive solution."
"There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing."
"For large enterprise companies, the price should be alright, but for small businesses, the uptake might be slow because, for these clients, the price doesn't look very attractive."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."
"$The price of McAfee ePolicy Orchestrator is expensive, it is approximately $6,000 to $9,000 per license annually."
"This solution is priced in the mid-range."
"McAfee tries to package different things into different products, then sell them as different products with different licenses. They just split everything up into multiple things. That's just their sales pitch and how they do it."
"Compared to other Antivirus products, the cost of this solution is a bit high."
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
910,005 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
10%
Construction Company
10%
Comms Service Provider
9%
Financial Services Firm
13%
Computer Software Company
7%
Outsourcing Company
7%
Comms Service Provider
6%
Construction Company
12%
Outsourcing Company
10%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise11
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

What needs improvement with Torq?
Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I...
What is your primary use case for Torq?
My main use case for Torq is reviewing the incidents and responding to them. After that, I investigate them and take ...
What advice do you have for others considering Torq?
I would definitely recommend others to use Torq as it is an all-rounder tool which even integrates AI. As we all know...
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
What is your primary use case for Fortinet FortiSOAR?
I have been working in my field for almost four years, but right now I am not using it because my current company is ...
Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?
Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network secur...
What needs improvement with McAfee MVISION ePO?
There is a question regarding suggestions for additional tools or functions for McAfee ePolicy Orchestrator, and whet...
What is your primary use case for McAfee MVISION ePO?
The question pertains to describing the use case and process for which people utilize McAfee ePolicy Orchestrator.
 

Also Known As

No data available
CyberSponse, FortiSOAR
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Find out what your peers are saying about Fortinet FortiSOAR vs. McAfee ePolicy Orchestrator and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.