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Fortinet FortiSOAR vs McAfee ePolicy Orchestrator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
12th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
McAfee ePolicy Orchestrator
Ranking in Security Orchestration Automation and Response (SOAR)
16th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.8%, down from 5.7% compared to the previous year. The mindshare of Fortinet FortiSOAR is 3.7%, down from 4.4% compared to the previous year. The mindshare of McAfee ePolicy Orchestrator is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.8%
Fortinet FortiSOAR3.7%
McAfee ePolicy Orchestrator1.7%
Other90.8%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

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Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
PankajKumar24 - PeerSpot reviewer
IT Manager at Gigabit Technologies Pvt Ltd
Centralized management console enhances deployment and threat detection processes
Some drawbacks include difficulty in supporting improvements because we don't get proper response from Trellix support, so there is a need to improve the support.In using McAfee ePolicy Orchestrator as an on-premise solution, we face challenges such as login issues and stopped services, where Trellix does not provide prompt responses. They request time for logs for analysis, and after about 10 to 11 days, this ticket was finally closed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Almost four or five hours of work is now completed in four or five minutes."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"With Torq, I automate actions while achieving SLA compliance and streamline alert investigation processes much better."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"The fabrication, management, and communication across a single platform is beautiful."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"I like that the solution is integrated with FortiAnalyzer, it's the best feature."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"The solution automates everything using the playbooks and pre-deployed response mitigation scenarios."
"The solution has many connectors, which is quite helpful."
"The reputation of the brand is very good."
"The initial setup is very easy."
"The general endpoint protection is valuable, and it is easy to manage."
"The solution's best part is that it is very easy to manage McAfee Agent."
"The solution provides excellent advanced analytics capabilities and the integration capabilities make it straightforward to integrate McAfee ePolicy Orchestrator with IT workflow systems."
"In this cyberworld, McAfee is the best software to protect our machines."
"Technical support is very helpful."
"Regarding malware, it's great at detecting viruses and malware; we haven't had the problem for the last ten years."
"The most valuable feature of the solution is the central management console, which is used for DLP, endpoint security, drive encryption, and application control."
 

Cons

"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."
"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"Regarding the pricing of Torq, I would say it is expensive."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The licensing model could be better."
"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."
"Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet the AI-based threats that are out there."
"The ease of playbook creation on FortiSOAR needs improvement."
"The tool's user interface is an area of concern where improvements are needed."
"Fortinet's tech support overall is not great when they are at their best."
"Technical support could be improved."
"Fortinet FortiSOAR should improve its analysis."
"In terms of what could be improved, I would say the impact of the agent on the endpoint's performance - the resources it takes."
"McAfee's technical support is a bit of a letdown. Also, there's no good support within our region."
"They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database."
"There should be more insights and completeness into the cyber kill chain, similar to CrowdStrike and SentinelOne. It just seems a little outdated in being 100% signature-based without all of the insights and protections that come with CrowdStrike and SentinelOne. Overall, they've got some catching up to do if they plan to compete in the comprehensive EDR space."
"It would be highly beneficial if the metrics or dashboards could be customized"
"McAfee ePolicy Orchestrator support has been helpful. However, sometimes when I raise the case they take a while to answer. For example, the last time I used them it took them two weeks to reply back by email. No one has contacted me back since. They should improve their service."
"McAfee ePolicy Orchestrator requires a lot of manual work."
"McAfee should improve in terms of customer support and assigning a knowledgeable TAM to customers."
 

Pricing and Cost Advice

Information not available
"Fortinet FortiSOAR is an expensive solution."
"The solution offers both licensing and subscription models that are similar in price to other products."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Pricing is fine compared to other solutions."
"Fortinet FortiSOAR is expensive."
"There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing."
"McAfee ePolicy Orchestrator is not an expensive solution."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."
"McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well."
"It is attractively priced. It is a fraction of what we're going to pay for CrowdStrike or SentinelOne, but it only has a fraction of the capabilities as well."
"This solution is priced in the mid-range."
"It's an expensive solution"
"For large enterprise companies, the price should be alright, but for small businesses, the uptake might be slow because, for these clients, the price doesn't look very attractive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
13%
Computer Software Company
8%
Healthcare Company
6%
Outsourcing Company
6%
Construction Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

What needs improvement with Torq?
I do not dislike anything about Torq because it has satisfied all of our use cases and requirements. We contacted sup...
What is your primary use case for Torq?
Initially, we were using Slack for small automations, such as creating pipelines or shutting down servers. For exampl...
What advice do you have for others considering Torq?
I have been working for five years with experience in the IT field. Torq is very good. It manages everything. I would...
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
What is your primary use case for Fortinet FortiSOAR?
I have been working in my field for almost four years, but right now I am not using it because my current company is ...
Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?
Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network secur...
What needs improvement with McAfee MVISION ePO?
There is a question regarding suggestions for additional tools or functions for McAfee ePolicy Orchestrator, and whet...
What is your primary use case for McAfee MVISION ePO?
The question pertains to describing the use case and process for which people utilize McAfee ePolicy Orchestrator.
 

Also Known As

No data available
CyberSponse, FortiSOAR
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Find out what your peers are saying about Fortinet FortiSOAR vs. McAfee ePolicy Orchestrator and other solutions. Updated: June 2026.
904,016 professionals have used our research since 2012.