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Fortinet FortiSOAR vs McAfee ePolicy Orchestrator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
McAfee ePolicy Orchestrator
Ranking in Security Orchestration Automation and Response (SOAR)
16th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of Fortinet FortiSOAR is 4.0%, down from 4.3% compared to the previous year. The mindshare of McAfee ePolicy Orchestrator is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.7%
Fortinet FortiSOAR4.0%
McAfee ePolicy Orchestrator1.6%
Other90.7%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
Binu Haneef - PeerSpot reviewer
System Administrator at Sky News Arabia
Comprehensive security management enabled through efficient integration and automation
McAfee ePolicy Orchestrator helps automate routine security tasks. We created customized automation. For example, when we did not have an EDR or XDR solution, we created tasks exclusively for detection and response automation and automatic segregation of infected PCs. The ability to customize the dashboard in McAfee ePolicy Orchestrator helps us significantly. The main feature is automation for auto-segmentation and segregation. As we are in an AI era, McAfee can focus on AI tools. Instead of putting manual effort into each security-related task, it can implement more advanced automation using AI. This enhancement could improve cybersecurity significantly. Regarding the reporting area in McAfee ePolicy Orchestrator, we are satisfied with what we currently have. Our cybersecurity team needs customized reports beyond the default ones. We have more than 20 separate reports for identifying threats, managing, and understanding the security posture of our company and assets.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Almost four or five hours of work is now completed in four or five minutes."
"What I appreciate most about Torq is that it is an essential part of our system."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Torq has helped a lot regarding SOC analyst efficiency."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The product can be automated for network security purposes. The solution offers a great security automation response."
"The solution has many connectors, which is quite helpful."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"We use the product for security."
"The most valuable feature is its centralization as you don't want to be going to different locations to correlate items or to piece anything together to derive meaningful insights."
"The most valuable features are the playbooks that allow you to take action immediately after the approval of the analytics and anomalies."
"The initial setup is straightforward."
"I made an MSS (Managed Security Service) solution based on the ePO and McAfee Endpoint products."
"The user interface is great."
"Regarding malware, it's great at detecting viruses and malware; we haven't had the problem for the last ten years."
"The most valuable feature of the solution is the central management console, which is used for DLP, endpoint security, drive encryption, and application control."
"The policy auditing, policy management, and device auditing are all valuable features. Our customers appreciated the ability to get alerts to system-wide events from a single view."
"The general endpoint protection is valuable, and it is easy to manage."
"It is protecting us from USB-based hazards like viruses."
"The valuable feature of the McAfee ePolicy Orchestrator is the management of the policies."
 

Cons

"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"The initial deployment of Torq was not easy."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
"The solution doesn't connect well with the network devices."
"Fortinet FortiSOAR should add more documentation for some use cases."
"Fortinet FortiSOAR should improve its analysis."
"Technical support could be improved."
"The area that needs improvement is integration with multiple third-party vendors."
"The solution doesn't connect well with the network devices, with FortiNAC. It's also a very expensive product and I've found that the Fortinet engineers don't have much experience with the product and they require training, particularly when dealing with enterprise organizations."
"The tool's user interface is an area of concern where improvements are needed."
"Some drawbacks include difficulty in supporting improvements because we don't get proper response from Trellix support, so there is a need to improve the support."
"The issues with the integration capabilities of the product, specifically the ones that are deployed on an on-premises model, need to be improved."
"The technical support from McAfee ePolicy Orchestrator was very good with technically efficient professionals previously. However, recently I have noticed that support staff are primarily L1, and even when escalating to L2 or L3, we do not see the same level of expertise in people resolving issues."
"I am not familiar with the newer versions, but the biggest issues we had with our version were false positives and performance degradation."
"In terms of what could be improved, I would say the impact of the agent on the endpoint's performance - the resources it takes."
"They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database."
"It just seems a little outdated in being 100% signature-based without all of the insights and protections that come with CrowdStrike and SentinelOne."
"I would like to see McAfee reduce the amount of manual work required."
 

Pricing and Cost Advice

Information not available
"The solution offers both licensing and subscription models that are similar in price to other products."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Fortinet FortiSOAR is expensive."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Pricing is fine compared to other solutions."
"Fortinet FortiSOAR is an expensive solution."
"McAfee ePolicy Orchestrator is not an expensive solution."
"McAfee tries to package different things into different products, then sell them as different products with different licenses. They just split everything up into multiple things. That's just their sales pitch and how they do it."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."
"It is attractively priced. It is a fraction of what we're going to pay for CrowdStrike or SentinelOne, but it only has a fraction of the capabilities as well."
"McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well."
"$The price of McAfee ePolicy Orchestrator is expensive, it is approximately $6,000 to $9,000 per license annually."
"It's an expensive solution"
"There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
9%
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
11%
Computer Software Company
8%
Healthcare Company
6%
Outsourcing Company
6%
Financial Services Firm
9%
Manufacturing Company
9%
Marketing Services Firm
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

What needs improvement with Torq?
To improve alert handling capability, there are ready-to-use playbooks available, but there are very few. Torq should...
What is your primary use case for Torq?
Torq is primarily used for security operations, mainly for the SOC team. I develop use cases based on requirements fr...
What advice do you have for others considering Torq?
The maintenance side is very good because we are using the product to reduce activities. For instance, sometimes ther...
What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?
Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network secur...
What needs improvement with McAfee MVISION ePO?
There is a question regarding suggestions for additional tools or functions for McAfee ePolicy Orchestrator, and whet...
 

Also Known As

No data available
CyberSponse, FortiSOAR
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Find out what your peers are saying about Fortinet FortiSOAR vs. McAfee ePolicy Orchestrator and other solutions. Updated: April 2026.
896,202 professionals have used our research since 2012.