Google Workspace vs Kiteworks comparison

Read 13 Kiteworks reviews

275 Views
208 Comparison Views

100% willing to recommend

Google Workspace

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 5, 2025

Kiteworks and Google Workspace are competitors in the enterprise IT solutions category, both offering unique benefits. Although Kiteworks is notable for its strong security and compliance features, Google Workspace is generally deemed better in terms of functionality, which aligns with its pricing strategy.

Features: Kiteworks offers robust encryption, detailed audit trails, and a private content network, crucial for organizations focusing on stringent data security. Google Workspace provides seamless collaboration tools such as Google Drive for document sharing, Gmail for business email, and Google Meet for video conferencing, which are ideal for teams working remotely or across different locations.

Room for Improvement: Kiteworks could enhance its user interface to be more intuitive and consider expanding its mobile features for better remote accessibility. Additionally, streamlining integration with third-party applications would be beneficial. Google Workspace could benefit from offering more customization options for its tools and increasing storage capacity at lower subscription tiers. Enhancing offline functionality for its apps would also improve user experience.

Ease of Deployment and Customer Service: Kiteworks allows for customized deployments, making it suitable for organizations requiring tailored solutions. Its customer service is considered reliable, though more detailed documentation could aid self-service. Google Workspace offers fast deployment with its centralized management, making it user-friendly. Its extensive documentation and resources provide excellent support for self-service, supplemented by responsive customer support teams.

Pricing and ROI: Kiteworks might have a higher upfront cost due to its security focus, but it promises a favorable ROI for industries where data protection is key. Google Workspace is competitively priced, offering various subscription tiers to fit different business needs. It emphasizes value through its extensive suite of productivity tools, making it a high ROI option for organizations that prioritize collaboration and efficiency.

To learn more, read our detailed Google Workspace vs. Kiteworks Report (Updated: March 2025).

Google Workspace vs. Kiteworks

Download the complete report

Helped 845,406 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

101

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (6th)

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (14th), Email Security (27th), Managed File Transfer (MFT) (9th), Secure Email Gateway (SEG) (11th)

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 7.3%, up from 7.3% compared to the previous year. The mindshare of Kiteworks is 2.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup of Google Workspace is straightforward."

"It's more open than Microsoft and easy to use."

"The most valuable features are the speed at which G Suite Enterprise works."

"The solution offers very good email. It's a very good email provider."

"The solution offers a workflow where we can collaborate and share documents. Its most valuable features are Gmail and Google Drive. Google Drive is great for file collaboration. It improves productivity. The product is on the cloud; we don't have to connect to the office through a VPN."

"I have found the solution to be pretty stable."

"The valuable feature of Google Workspace is its integrated environment where everything is pre-integrated, like chat and document sharing in Gmail."

"The most valuable feature is that it is simple to use."

More Google Workspace pros

"The solution can be used remotely; it's easy to upload and share files."

"The solution removes the limitations with file attachment size that is found with regular email."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"I can identify from which region our users are uploading or downloading files."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

More Kiteworks pros

Cons

"The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."

"There are too many steps for sharing pictures."

"Not all tools are available in the one facility."

"We use Zoom most of the time for official meetings, and we use Google Meet only for internal meetings. I would like to get an improvised Google Meet. It would be good if they can make Google Meet more clear in communication and more scalable like Zoom."

"Improvements to G Suite would be the ability to collaborate more easily and better quality video compression in Google Meet."

"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."

"G-Suite is excellent for what we're trying to do, but it could use some extra features. For example, it would be helpful if we had a seamless way to convert Excel macros to Google Sheets."

"Integrating Copilot with Google Workspace is slightly difficult."

More Google Workspace cons

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"File location could be improved."

"In my experience, their technical support can be a little slow."

More Kiteworks cons

Pricing and Cost Advice

"There are different versions of the solution available, such as premium."

"Approximately $6 per user, per month."

"The price of the solution can vary."

"We receive value for the price that we pay."

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

"It's about $8.30 up a user per month."

"The pricing of Google Workspace, so far, has been reasonable."

"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."

More Google Workspace pricing and cost advice

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The price of Kiteworks is reasonable."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

See which vendors are best for you

Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.

See recommendations

845,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Comms Service Provider

Financial Services Firm

14%

Government

13%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

Microsoft Exchange Online vs Google Workspace

Comparisons

Compared 29% of the time

Amazon WorkMail vs Google Workspace

Compared 29% of the time

ProtonMail vs Google Workspace

Compared 8% of the time

Amazon WorkDocs vs Google Workspace

Compared 4% of the time

IceWarp vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Sterling Commerce Connect:Direct vs Kiteworks

Compared 44% of the time

MOVEit vs Kiteworks

Compared 11% of the time

SharePoint vs Kiteworks

Compared 10% of the time

FileCloud vs Kiteworks

Compared 9% of the time

GoAnywhere MFT vs Kiteworks

Compared 8% of the time

More Kiteworks Competitors

Product Reports

Google Workspace

Download Google Workspace product report

Download Kiteworks product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Accellion

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Google Workspace vs. Kiteworks