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HCL Domino vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Ranking in Rapid Application Development Software
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Rapid Application Development Software
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of February 2025, in the Rapid Application Development Software category, the mindshare of HCL Domino is 0.5%, down from 0.5% compared to the previous year. The mindshare of Salesforce Platform is 5.6%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"For workflow applications or general applications, the rapid development capability is what we value most."
"The most valuable features of the solution are security and integration."
"The most important benefit is security. The security architecture is very good. It's the best part of the solution."
"The pricing is excellent."
"HCL Domino is the best product from a security point of view."
"We can scale it if we want to."
"The most valuable feature of HCL Domino is how robust it is."
"The lead conversion process in Salesforce Sales Cloud is extremely valuable."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"The most valuable features of Salesforce Platform are its analytics capabilities."
"It works beautifully. I haven't had any errors."
"The solution is used to track our customers."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"The solution provides a preferred method of backing up data."
"The reporting tools are very solid."
 

Cons

"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"For me, the one thing missing is a really good reporting engine."
"From the Domino side, it should support DKIM and DMARC."
"When you compare with Microsoft Exchange, the UI could be more user-friendly."
"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"Scalability is also an issue. We have problems with large databases."
"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"The interface could be more user-friendly and offer more customization."
"Identification management systems integration should be easier."
"Salesforce could improve the performance of their lightning components as they are currently quite heavy on the system and slow to load."
"They have some limitations as a cloud solution."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"Salesforce's constant rebranding and name changes can be confusing for both customers and partners."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
 

Pricing and Cost Advice

"I'd rate it a seven out of ten in terms of price."
"We chose to pay for our licensing fees annually."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"The pricing is subjective and contingent on the intended usage."
"HCL Domino's pricing depends on the number of users, but its license is not cheap."
"HCL Domino has reasonable pricing. It's not expensive."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"We're happy with the price of our license — it's pretty standard."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."
"Pricing and license differ and depend on how much license you are purchasing from them."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
"In general, the price is an area where there is always room for improvement."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

IBM Lotus Domino, Lotus Domino
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
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Find out what your peers are saying about HCL Domino vs. Salesforce Platform and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.