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HCL Domino vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Ranking in Rapid Application Development Software
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Rapid Application Development Software
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of February 2025, in the Rapid Application Development Software category, the mindshare of HCL Domino is 0.5%, down from 0.5% compared to the previous year. The mindshare of Salesforce Platform is 5.6%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For workflow applications or general applications, the rapid development capability is what we value most."
"This solution can be used for workflow application so that applications can be easily developed."
"It serves as a centralized solution that fulfills all my requirements from operating my email server to managing various aspects of my operations."
"The DAOS feature is the most valuable. It helps to save some of my storage."
"The email system is the most valuable feature."
"I like that HCL Domino is stable. It's a great product. I also like that HCL Domino is a mature product under IBM, which is why many companies use it."
"The pricing is excellent."
"I find the HCL Domino server scalable."
"It has definitely improved how we function."
"The stability has been great."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"The solution is used to track our customers."
"The scalability of the Salesforce Platform is good."
 

Cons

"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"The solution is expensive."
"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"For me, the one thing missing is a really good reporting engine."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"The initial setup process was a complex thing to do because four different organizations were working together."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"The solution's UI is horrible."
"Salesforce needs to be re-platformed, or re-architected, making it lighter."
"UI needs to be more intuitive and user friendly."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
 

Pricing and Cost Advice

"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"We're happy with the price of our license — it's pretty standard."
"It is less expensive compared to other vendors."
"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"HCL Domino has reasonable pricing. It's not expensive."
"Price is reasonable compared to the other solutions."
"I'd rate it a seven out of ten in terms of price."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"The product's additional features can be expensive."
"It is expensive. Licensing is on an annual basis."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
"Pricing for the Salesforce Platform is too expensive."
"In general, the price is an area where there is always room for improvement."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

IBM Lotus Domino, Lotus Domino
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
ADP
Find out what your peers are saying about HCL Domino vs. Salesforce Platform and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.