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HCL Domino vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Ranking in Rapid Application Development Software
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Rapid Application Development Software
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of February 2025, in the Rapid Application Development Software category, the mindshare of HCL Domino is 0.5%, down from 0.5% compared to the previous year. The mindshare of Salesforce Platform is 5.6%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the HCL Domino server scalable."
"It is an excellent solution."
"For workflow applications or general applications, the rapid development capability is what we value most."
"It serves as a centralized solution that fulfills all my requirements from operating my email server to managing various aspects of my operations."
"The pricing is excellent."
"We have been able to set up a portal using a special XPage application that gives our customers access to this system."
"The most important benefit is security. The security architecture is very good. It's the best part of the solution."
"The most valuable feature of HCL Domino is how robust it is."
"The product is pretty responsive."
"The solution provides a preferred method of backing up data."
"The entire solution is very customizable and you are able to add many functionalities."
"The lead conversion process in Salesforce Sales Cloud is extremely valuable."
"The most valuable feature is ease of use."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"Salesforce Platform is effective as it provides frameworks and pre-built components."
 

Cons

"The solution is expensive."
"The solution could improve Kubernetes or Dockers migration to new environments in the cloud."
"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"An area for improvement in HCL Domino is security. New enhancements in the IT industry mean that security should be improved. The HCL Domino GUI also needs improvement."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"HCL Domino needs to be more user-friendly."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"The integration of Salesforce with other solutions could be improved."
"An improved UX may be helpful in the solution's next release."
"An expensive solution requiring a lot of configuration."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
"Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events."
"I think the interface should be enhanced and more user-friendly."
 

Pricing and Cost Advice

"We chose to pay for our licensing fees annually."
"I'd rate it a seven out of ten in terms of price."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"The pricing is subjective and contingent on the intended usage."
"It is less expensive compared to other vendors."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"We're happy with the price of our license — it's pretty standard."
"We pay annually for the use of this solution and it is only a standard fee."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"The product's additional features can be expensive."
"The price varies depending on the cloud."
"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."
"rice-wise, the solution is reasonable for what we're getting."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

IBM Lotus Domino, Lotus Domino
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
ADP
Find out what your peers are saying about HCL Domino vs. Salesforce Platform and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.