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HCL Domino vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

HCL Domino
Ranking in Rapid Application Development Software
17th
Average Rating
7.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Rapid Application Development Software
8th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
90
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of November 2024, in the Rapid Application Development Software category, the mindshare of HCL Domino is 0.4%, down from 0.6% compared to the previous year. The mindshare of Salesforce Platform is 5.6%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Jason Levine - PeerSpot reviewer
Feb 2, 2024
A tool that offers great security and integration capabilities
The solution facilitates our company's workflow automation needs since it is a platform that allows users to build whatever workflows they want. The product is used for application development in our organization for our customers, as we operate as consultants. The features of the product that I found to be beneficial for the productivity of my company's team stems from the fact that it can be integrated directly into HCL Notes email so that you can manage your workflows there, and you don't have to change contacts a go to a separate application to deal with a document approval process since it can be done directly from emails. HCL Domino is one of the leading products in the industry, so it is definitely ahead of the other tools in the market. In our company, some departments use HCL Domino for emails rather than other solutions because it is more secure. The tool has an impact on the management of sensitive data in our company. My only suggestion to those who plan to use HCL Domino is that they should not be daunted by the old UI it offers. The collaboration tool of HCL Domino has affected the internal communication processes in our organization. The collaboration tool of HCL Domino is something that the solution has been offering from the time it was introduced in the market as an expensive product. The impact or value on our company from the use of the product can be proven by the fact that with the solution, it is possible to automate processes or workflows while ensuring that there is consistency, lack of human errors, and efficiency. Earlier, I would have rated the tool eight out of ten. Presently, considering the increase in the number of integrations that the product allows and its movement to meet industry standards, I rate the overall tool a nine out of ten.
ChrisTook - PeerSpot reviewer
Jun 21, 2022
Reliable with good reporting and custom dashboards
I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They offer good support and provide a roadmap."
"The most valuable features of the solution are security and integration."
"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"The full-text searching capabilities are great."
"I find the HCL Domino server scalable."
"The most valuable feature of HCL Domino is how robust it is."
"For workflow applications or general applications, the rapid development capability is what we value most."
"The email system is the most valuable feature."
"The lead conversion process in Salesforce Sales Cloud is extremely valuable."
"The solution is used to track our customers."
"They are already beginning to implement generative AI."
"The queue management of the solution is its most valuable aspect."
"There are no major performance issues in the solution."
"Scalability to configure and integrate."
"It works beautifully. I haven't had any errors."
"Salesforce is the best one out there."
 

Cons

"When you compare with Microsoft Exchange, the UI could be more user-friendly."
"The solution could improve Kubernetes or Dockers migration to new environments in the cloud."
"For me, the one thing missing is a really good reporting engine."
"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"From the Domino side, it should support DKIM and DMARC."
"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"They should provide its integration with other AI applications."
"HCL Domino needs to be more user-friendly."
"This platform is indeed on the expensive side."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"Integration needs improvement."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"An expensive solution requiring a lot of configuration."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"They have some limitations as a cloud solution."
 

Pricing and Cost Advice

"We're happy with the price of our license — it's pretty standard."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"We pay annually for the use of this solution and it is only a standard fee."
"The license for Domino is yearly. The price is high."
"I'd rate it a seven out of ten in terms of price."
"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"It is less expensive compared to other vendors."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"Pricing and license differ and depend on how much license you are purchasing from them."
"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."
"It is expensive. Licensing is on an annual basis."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
"In general, the price is an area where there is always room for improvement."
"I have heard that it is fairly priced. It offers ROI."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Government
10%
Financial Services Firm
9%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

IBM Lotus Domino, Lotus Domino
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
ADP
Find out what your peers are saying about HCL Domino vs. Salesforce Platform and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.