IBM ProtectTIER vs Iron Mountain Connect comparison

IBM and Iron Mountain are both solutions in the Backup and Recovery category. IBM is ranked #82, while Iron Mountain is ranked #69. IBM holds a 0.1% mindshare in BRS, compared to Iron Mountain’s 0.3% mindshare. Additionally, 60% of IBM users are willing to recommend the solution, compared to 100% of Iron Mountain users who would recommend it.

IBM ProtectTIER

Read 7 IBM ProtectTIER reviews

210 Views
167 Comparison Views

60% willing to recommend

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

408 Views
305 Comparison Views

100% willing to recommend

IBM ProtectTIER

Iron Mountain Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

IBM ProtectTIER and Iron Mountain Connect are both prominent data protection solutions. IBM ProtectTIER seems to have the upper hand in support and affordability, while Iron Mountain Connect wins in terms of comprehensive features that justify its higher cost.

Features: IBM ProtectTIER is noted for its robust data deduplication, high-performance levels during backup, and affordability. Iron Mountain Connect offers advanced compliance features, better integration with cloud environments, and a more comprehensive feature set.

Room for Improvement: IBM ProtectTIER needs enhanced scalability, better integration with various platforms, and improved user interface. Iron Mountain Connect requires better user documentation, more efficient customer support, and a simpler deployment process.

Ease of Deployment and Customer Service: IBM ProtectTIER deployment is straightforward with excellent customer service. Iron Mountain Connect has a more complex deployment process but offers reliable ongoing support.

Pricing and ROI: IBM ProtectTIER offers competitive setup costs and substantial ROI, making it a preferred choice for budget-conscious buyers. Iron Mountain Connect, despite higher initial costs, provides significant ROI due to its extensive features.

To learn more, read our detailed IBM ProtectTIER vs. Iron Mountain Connect Report (Updated: March 2025).

Buyer's Guide

IBM ProtectTIER vs. Iron Mountain Connect

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM ProtectTIER

Ranking in Backup and Recovery

82nd

Average Rating

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (13th)

Iron Mountain Connect

Ranking in Backup and Recovery

69th

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.1%, down from 0.1% compared to the previous year. The mindshare of Iron Mountain Connect is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

ValereFEUGWANG

Information System Consultant at CFAO Technologies

Protects data in hybrid infrastructures, but it is an expensive product with poor support

The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

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Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the Self-Service, and the ability to search the data."

"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."

"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."

"The command-line interface is good."

"Overall IBM ProtectTIER is a great solution. It is easy to use."

"The solution is highly stable."

"The most valuable feature for me is the policy management capabilities"

Cons

"IBM ProtectTIER could improve by being more user-friendly."

"Setting up the system to work with legacy equipment is a bit complex at times."

"The backup for a large amount of data is slow."

"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."

"The configuration wizards are still complex and hard to navigate. These should be easier to manage."

"I would like to see more integration with different platforms."

Pricing and Cost Advice

"This solution is very expensive."

"IBM ProtectTIER is an expensive solution."

"We have a capacity-based license, which is managed centrally for all the sites of my company."

"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

24%

Real Estate/Law Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Dell PowerProtect DD (Data Domain) vs IBM ProtectTIER

Compared 100% of the time

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IBM Spectrum Protect vs Iron Mountain Connect

Compared 54% of the time

Rubrik vs Iron Mountain Connect

Compared 46% of the time

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Product Reports

Buyer's Guide

Deduplication Software

March 2025

Download IBM ProtectTIER product report

Buyer's Guide

Backup and Recovery

March 2025

Download Iron Mountain Connect product report

Overview

IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.

IBM

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber

University of La Verne

Buyer's Guide

IBM ProtectTIER vs. Iron Mountain Connect

March 2025

Free Report: IBM ProtectTIER vs. Iron Mountain Connect

Find out what your peers are saying about IBM ProtectTIER vs. Iron Mountain Connect and other solutions. Updated: March 2025.

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