Try our new research platform with insights from 80,000+ expert users

IceWarp vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IceWarp
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Email Applications (6th)
Workspace ONE UEM
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

IceWarp and Workspace ONE UEM aren’t in the same category and serve different purposes. IceWarp is designed for Email Applications and holds a mindshare of 6.0%, up 5.7% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 21.9% mindshare, down 27.4% since last year.
Email Applications
Unified Endpoint Management (UEM)
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Jul 18, 2024
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
JO
Mar 9, 2023
Easy to use, works well, and is worth the money
We used it for the backup and restore. If you have some sort of data that you've lost, you can restore from a previous snapshot It was an excellent product. It was very good for recovering lost files and folders for customers. It was easy to use. I don't really remember it very well. I used it…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"It's scalable and stable."
"The solution has a very good log-in to the UI when compared to other solutions."
"It has great communication capabilities for team chatting and web conferences."
"An effective, functional, very good tool for controlling resources."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"I would rate the stability as eight out of ten."
"The feature that we find most valuable is the corporate email pushing."
"The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure."
"It's all about centralizing your data and making sure that your data is centralized and secure."
"We can impose cybersecurity requirements."
"It was easy to use."
"The location and remote management services are the most valuable."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
 

Cons

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"I would like better integration for deploying programs with binary files."
"The only downside to the solution is that the dashboard is very confusing."
"VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems."
"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."
"AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations."
"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."
"The mobile device repository is somewhat difficult to manage with a large user base."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
 

Pricing and Cost Advice

"Costs far less than other solutions."
"The license is based on the number of users."
"The solution is inexpensive which is its main benefit."
"The solution is priced well."
"It is definitely one of the lowest price solutions."
"Pricing and licensing is very competitive and in some cases, cheap."
"I would rate the pricing and eight out of ten."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
"It's a highly affordable solution"
"The tool is expensive."
"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."
"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
801,394 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
7%
Financial Services Firm
7%
Retailer
7%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, wi...
What needs improvement with IceWarp?
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboard...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Learn More

 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications. Updated: August 2024.
801,394 professionals have used our research since 2012.