Infraon IMS and ServiceNow Discovery compete in IT service management. Infraon IMS is favored for pricing and support, while ServiceNow Discovery is preferred for its comprehensive features.
Features: Infraon IMS offers integrated management tools, real-time monitoring, and cost-efficiency. ServiceNow Discovery excels with asset discovery and integration with other ServiceNow modules.
Room for Improvement: Infraon IMS needs better scalability and reporting. ServiceNow Discovery could improve implementation complexity and navigation.
Ease of Deployment and Customer Service: Infraon IMS offers quick deployment and responsive support. ServiceNow Discovery has a more complex deployment process but knowledgeable support.
Pricing and ROI: Infraon IMS is budget-friendly with good ROI. ServiceNow Discovery, though more expensive, offers higher returns through its functionalities.
Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.
Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.
What are Infraon IMS's key features?Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
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