Try our new research platform with insights from 80,000+ expert users

Kentik vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Kentik provides cost-effective solutions, improved latency, and operational efficiency, leading organizations to consistently renew without hesitation.
Sentiment score
6.9
PRTG Network Monitor boosts efficiency by improving issue detection, reducing costs, and enabling reliable operations for small offices.
 

Customer Service

Sentiment score
8.7
Customers highly value Kentik for its responsive support, expert knowledge, proactive communication, and reliable service, enhancing their experience.
Sentiment score
6.8
PRTG Network Monitor's customer service is mixed, with both praise for responsiveness and criticism for response times and support quality.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
 

Scalability Issues

Sentiment score
8.5
Kentik effectively manages data scalability, supporting varied companies globally with flexibility, ease, and potential for limitless expansion.
Sentiment score
7.3
PRTG Network Monitor is scalable and flexible, supporting various environments but requires careful planning for growth and licensing.
PRTG Network Monitor has the ability to scale and add new devices.
On a scale of one to ten, scalability is rated as 9.5.
 

Stability Issues

Sentiment score
8.2
Users find Kentik reliable with minimal downtime, quick issue resolution, and consistent performance despite occasional minor hardware concerns.
Sentiment score
7.9
PRTG Network Monitor is generally reliable, with minor configuration issues, requiring proper hardware and maintenance for optimal performance.
 

Room For Improvement

Kentik requires enhanced user permissions, improved API, smoother interfaces, better insights, and integration for efficiency and accessibility.
PRTG Network Monitor needs improvements in templates, flexibility, apps, integrations, performance, support, security, monitoring, reporting, and costs.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
 

Setup Cost

Kentik's pricing varies by factors like device count and network size, offering flexible plans and discounts for educational institutions.
PRTG Network Monitor's tiered pricing is economical but can be costly for large-scale use, with flexible licensing options.
The pricing is good and aligns with the market target.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
 

Valuable Features

Kentik provides SaaS solutions with network monitoring, detailed traffic analysis, real-time visibility, and easy integration, praised for security and usability.
PRTG Network Monitor provides efficient deployment, real-time monitoring, customization, and supports various environments with advanced features and responsive support.
The most important feature is cybersecurity.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
The pricing is affordable compared to SolarWinds.
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
36th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (19th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
IT Infrastructure Monitoring (8th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. The mindshare of PRTG Network Monitor is 4.0%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.
Tochukwu Uzomba - PeerSpot reviewer
Efficiently monitor networks across regions with seamless setup and robust feature set
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Manufacturing Company
9%
Retailer
7%
Educational Organization
54%
Computer Software Company
7%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kentik?
It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
What is your experience regarding pricing and costs for Kentik?
The pricing is good and aligns with the market target.
What needs improvement with Kentik?
The product could strive for more improvements to become closer to perfect.
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
 

Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Kentik vs. PRTG Network Monitor and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.