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Kentik vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Kentik boosts network performance and security, offering cost-effective peering and automation, resulting in efficiency and seamless renewals.
Sentiment score
6.9
PRTG Network Monitor boosts efficiency by improving issue detection, reducing costs, and enabling reliable operations for small offices.
 

Customer Service

Sentiment score
8.7
Kentik's customer support is praised for responsiveness, expertise, and efficiency, often exceeding users' expectations with proactive problem-solving.
Sentiment score
6.8
PRTG Network Monitor's customer service is mixed, with both praise for responsiveness and criticism for response times and support quality.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
 

Scalability Issues

Sentiment score
8.5
Kentik offers impressive scalability and seamless expansion, supporting diverse businesses with custom dashboards and comprehensive data accessibility.
Sentiment score
7.3
PRTG Network Monitor is scalable and flexible, supporting various environments but requires careful planning for growth and licensing.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
 

Stability Issues

Sentiment score
8.2
Kentik is highly stable, with minimal disruptions and prompt resolutions to rare issues, ensuring minimal user inconvenience.
Sentiment score
7.9
PRTG Network Monitor is generally reliable, with minor configuration issues, requiring proper hardware and maintenance for optimal performance.
 

Room For Improvement

Kentik users seek improved navigation, simplified API, enhanced features, better integration, pricing, and reduced complexity for effective use.
PRTG Network Monitor needs improvements in templates, flexibility, apps, integrations, performance, support, security, monitoring, reporting, and costs.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
 

Setup Cost

PRTG Network Monitor's tiered pricing is economical but can be costly for large-scale use, with flexible licensing options.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
 

Valuable Features

Kentik provides SaaS capabilities with advanced analytics and reporting, enhancing network visibility, performance monitoring, and proactive management.
PRTG Network Monitor provides efficient deployment, real-time monitoring, customization, and supports various environments with advanced features and responsive support.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
The pricing is affordable compared to SolarWinds.
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
39th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (21st)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
IT Infrastructure Monitoring (6th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Kentik is 0.9%, up from 0.7% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Ahmad Mohd Fahmin - PeerSpot reviewer
Makes monitoring of operational efficiency an easy process
If there is any integration, it will apply back to the source of information that was creating the delay, for example, a legacy system or because the network's configuration is not correct. My company has not yet used any AI features of the product, but we do plan to use it in the future. I recommend the tool to others. I rate the tool a nine out of ten.
Tochukwu Uzomba - PeerSpot reviewer
Efficiently monitor networks across regions with seamless setup and robust feature set
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.
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831,265 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
9%
Retailer
7%
Educational Organization
54%
Computer Software Company
7%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kentik?
It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
What needs improvement with Kentik?
Sometimes, the tool has complications, so we must deal with the additional support from the tool's end. We have the L3 and L4 support, but we have to get expertise in a different time zone, which i...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
 

Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Kentik vs. PRTG Network Monitor and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.