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Mendix vs OutSystems vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Mendix provides a free version, reducing development time and costs, leading to significant growth and ROI for users.
Sentiment score
7.0
OutSystems provides high ROI with faster app creation, cost-saving strategies, and positive user feedback despite some cost concerns.
Sentiment score
7.5
Salesforce Platform enhances efficiency and ROI, boosts revenue growth, optimizes operations, and improves sales effectiveness and data management.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
7.1
Mendix is praised for responsive support, active community, knowledge resources, though some note slow responses and improved resolution times.
Sentiment score
7.2
OutSystems support is generally responsive but experiences vary, with better service at higher contract levels and valued documentation.
Sentiment score
6.7
Salesforce Platform's customer service is reliable, though technical support experiences vary from satisfaction to criticism over response times.
Mendix provides proper support, troubleshooting options, and a helping community.
I haven't often needed to seek direct support from Mendix teams as their online resources and knowledge database are comprehensive.
The technical support from Mendix is very good.
 

Scalability Issues

Sentiment score
7.0
Mendix scales well for enterprises, though users face challenges with large databases and public cloud constraints.
Sentiment score
7.7
OutSystems is scalable and robust, ideal for enterprise-level growth, especially in cloud-based and multi-tenant environments.
Sentiment score
7.7
Salesforce Platform is scalable and adaptable, supporting growth with extensive features, though complexity may challenge smaller clients.
Mendix supports scaling well with its comprehensive online documentation and learning paths.
Mendix provides options for handling scalability and maintainability through features like validation, workflow and nanoflow minimization, and user components, enabling projects to be easily managed and scaled.
Salesforce's scalability was not a problem.
We are using it globally in thirty countries.
Salesforce Platform is absolutely scalable for us.
 

Stability Issues

Sentiment score
7.4
Mendix is stable and reliable, with quick bug fixes, adaptable support, and high ratings for performance and stability.
Sentiment score
8.0
OutSystems is stable and reliable, highly rated for support and scalability but faces issues with massive user bases.
Sentiment score
8.2
Salesforce Platform is highly stable and reliable, with minor issues and occasional slowness managed effectively with a strong connection.
I recently encountered an issue with deploying applications on the Mendix sandbox, which took a week to resolve.
We have never had any problems with it.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
 

Room For Improvement

Users seek better templates, UX/UI, integration, reporting, scalability, AI, and support, criticizing complexity and documentation.
OutSystems needs performance, integration, and cost improvements, along with better documentation, UI, AI integration, and cloud management.
Salesforce Platform struggles with high costs, complex integrations, and inadequate features, requiring enhancements in usability, support, and automation.
Access to the database is limited in Mendix's public cloud, preventing direct database interaction or inspection.
It is not one hundred percent stable.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
Using AI extensively to make the platform easier to use would also be beneficial.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
AI should pick up and send us a reminder from the notes.
 

Setup Cost

Mendix is pricier but reduces development time; ideal for large enterprises, region-specific pricing can be negotiated.
OutSystems pricing is often considered high, with costs based on user metrics, impacting small businesses but saving development time.
Salesforce Platform pricing is complex, seen as costly but valuable, with negotiable costs based on user licenses and needs.
The app license costs between $13,000 to $14,000, which is prohibitive for startups.
Salesforce Platform may be on the expensive side.
 

Valuable Features

Mendix offers rapid app development with low-code capabilities, visual interface, system integrations, Agile support, and robust scalability.
OutSystems excels in low-code development, effortless integration, and user-friendly features, making it a versatile and scalable platform.
Salesforce Platform offers rapid deployment, scalability, customization, and integration, with strong CRM tools and extensive third-party app support.
Mendix's integration capabilities are impressive, allowing for rapid and on-the-fly integration of almost anything imaginable.
Mendix provides the ability to create solutions that fill gaps that I would otherwise be unable to address with standard software.
Mendix offers validation, workflow and nanoflow minimization, user components, and follows best practices, making applications easily manageable and scalable.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
Salesforce Platform offers a complete combination of features, including dashboards and progress tracking.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
Their reporting is also great, and the integration capability is very critical because you can integrate multiple different platforms into Salesforce.
 

Mindshare comparison

As of April 2025, in the Mobile Development Platforms category, the mindshare of Mendix is 22.5%, up from 21.5% compared to the previous year. The mindshare of OutSystems is 21.4%, down from 22.5% compared to the previous year. The mindshare of Salesforce Platform is 8.7%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Development Platforms
 

Featured Reviews

Sameer Verma - PeerSpot reviewer
Low-code, helpful support, and great native mobile capability
There is always a layer of custom code required. There is a misconception of low-code, or Mendix, or the industry in general. They are perceived as more of a dashboarding tool, and as a visualization platform only, rather than building a complete enterprise solution. That's more of an awareness marketing challenge they have, or the industry has. In general, AI needs to be better. The team and the company is running ahead with this a bit more. AI area is something which companies have started to pick up on, low-code wise, and they should invest in it more. I would like to see their data hub module become a little bit more mature. They need to expand their base as the concept is amazing. We just need to see more use cases and learn more capabilities there, and then definitely they need to fill in the AI piece of it.
Bireswar Das - PeerSpot reviewer
A low-code platform for the development of mobile and web enterprise applications
To illustrate a case, the customer initially had a private cloud, essentially a data center hosted within it. They needed a disaster recovery solution, which would involve using a public cloud. This situation led to some deployment challenges due to the hybrid nature of their setup. However, once we implemented the solution for them, they were extremely satisfied. The process was not only effective but also quite speedy. To be more precise, we completed it in around 100 days, even though they initially requested it to be done in four months. They were very pleased with the efficiency of the implementation.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
13%
Financial Services Firm
9%
University
6%
Educational Organization
30%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mendix?
We also use Mendix Enterprise Integration for complex business logic. It's a low-code platform, so we run Mendix in t...
What is your experience regarding pricing and costs for Mendix?
I have some idea about the licensing part, and it depends on the person and the number of applications.
What needs improvement with Mendix?
Currently, I do not see any improvements needed in Mendix. However, I have not used Mendix for the last few months, s...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into t...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applic...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing ...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...
 

Also Known As

No data available
No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Genzyme, TNT, Yahoo, Capgemini, Roche, D&B, Aegon, kpn, AZL, Sky, Arch, Penn State Univeristy, BancABC
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
ADP
Find out what your peers are saying about OutSystems, Mendix, Salesforce and others in Mobile Development Platforms. Updated: April 2025.
848,989 professionals have used our research since 2012.