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MHR iTrent vs Ramco HCM comparison

MHR and Ramco are both solutions in the Cloud HCM category. MHR is ranked #23 with an average rating of 4.5, while Ramco is ranked #24 with an average rating of 3.0. MHR holds a 0.7% mindshare in CHCM, compared to Ramco’s 0.7% mindshare. Additionally, 66% of Ramco users are willing to recommend the solution.
MHR iTrent
Read 2 MHR iTrent reviews
  • 379 Views
  • 200 Comparison Views
0% willing to recommend
Ramco HCM
Read 12 Ramco HCM reviews
  • 330 Views
  • 203 Comparison Views
66% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

MHR iTrent and Ramco HCM compete in the Human Capital Management category. MHR iTrent has an advantage in customization and analytics, while Ramco HCM outshines in integration capabilities and innovative modules.

Features: MHR iTrent offers customizable workflows, strong reporting capabilities, and detailed analytics. Ramco HCM stands out with advanced HR modules, powerful integration capabilities, and mobile accessibility.

Ease of Deployment and Customer Service: MHR iTrent's deployment is straightforward with reliable customer service, rapid response times, and dedicated support. Ramco HCM features a complex deployment model but provides exceptional customer service with tailored training and support.

Pricing and ROI: MHR iTrent is cost-effective, providing a significant return on investment through efficient service distribution. Ramco HCM, with higher initial costs, justifies them with extensive functionalities and strong integration features that enhance long-term ROI.

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To learn more, read our detailed MHR iTrent vs. Ramco HCM Report (Updated: April 2025).
Buyer's Guide
MHR iTrent vs. Ramco HCM
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
15th
Ranking in Cloud HCM
23rd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Ramco HCM
Ranking in Benefits Administration
17th
Ranking in Cloud HCM
24th
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Talent Management (28th), Applicant Tracking and Recruiting Software (13th)
 

Mindshare comparison

As of April 2025, in the Cloud HCM category, the mindshare of MHR iTrent is 0.7%, up from 0.5% compared to the previous year. The mindshare of Ramco HCM is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
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Sudarsan Santhosh Kumar S. - PeerSpot reviewer
It's so easy to use that a customer can easily understand the process with zero knowledge of the system
Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"The performance management system is really good."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"In general, the solution is very flexible and can be configured in multiple ways."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
 

Cons

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
"The product itself sometimes feels inconsistent because it comes with bugs."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"The mobile app and web page user experience could be more user friendly."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The entire UI/UX of the solution can be improved drastically."
"The talent management and performance appraisal modules could use some improvement."
"The mobile app for this solution could be improved as it lacks many features."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
 

Pricing and Cost Advice

Information not available
"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."
"This solution is priced in the middle compared to other solutions on the market."
"Their customized solution is pretty expensive but much cheaper than its competitors."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
15%
Government
11%
Comms Service Provider
8%
Computer Software Company
22%
Government
9%
Comms Service Provider
8%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about MHR iTrent?
MHR iTrent's functionality and the payroll part are good.
See all answers
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
See all answers
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
See all answers
What is your experience regarding pricing and costs for Ramco HCM?
The solution is very expensive.
See all answers
What needs improvement with Ramco HCM?
Ramco is a complex system that does not come with GPS tracking functionality. Customization of Ramco is a big problem and can be costly. When you open Ramco, you should see a dashboard that gives y...
See all answers
What is your primary use case for Ramco HCM?
We use Ramco for finance and CRM, but it's not fully utilized for HRMS. We're currently updating our HRMS processes, and I'm exploring how to use Ramco for employee self-service, performance manage...
See all answers
 

Comparisons

Workday vs MHR iTrent Logo
Workday vs MHR iTrent
Compared 38% of the time
Oracle HCM Cloud vs MHR iTrent Logo
Oracle HCM Cloud vs MHR iTrent
Compared 33% of the time
SAP SuccessFactors vs MHR iTrent Logo
SAP SuccessFactors vs MHR iTrent
Compared 29% of the time
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SAP SuccessFactors vs Ramco HCM Logo
SAP SuccessFactors vs Ramco HCM
Compared 47% of the time
DarwinBox vs Ramco HCM Logo
DarwinBox vs Ramco HCM
Compared 32% of the time
PeopleStrong vs Ramco HCM Logo
PeopleStrong vs Ramco HCM
Compared 21% of the time
More Ramco HCM Competitors
 

Product Reports

Buyer's Guide
Cloud HCM
March 2025
MHR iTrent reportDownload MHR iTrent product report
Buyer's Guide
Ramco HCM
March 2025
Ramco HCM reportDownload Ramco HCM product report
 

Also Known As

MidlandHR iTrent, iTrent
No data available
 

Overview

iTrent is a single, web based HR, payroll, talent management and workforce planning solution supporting latest operational methodologies for managing people. From organisational planning, attraction and selection, to pay, performance management, learning and development, and retention. iTrent helps align people to organisational goals, develop talent to support future requirements and release the true value of your people.

MHR

Ramco HR & Global Payroll is a complete and refreshingly simple cloud HR software covering HR needs from hire to retire. It offers Core HR, Time and Attendance, Global Payroll (across 45+ countries), Talent Management, Recruitment, Planning & Analytics. Ramco HCM empowers through innovative tech like bots, Zero UI, mobility, in-memory payroll, enabling Digital HR.

Ramco HCM’s unique offerings encompasses but not limited to

  • Unified HR platform with Global Payroll

    • Use of Chat-bots

    • Rapid Deployment capabilities

    • EmpSense - an app to capture employee mood in real-time

    • Talent Tagging - helps managers tag skill-sets to employees for identifying right employee for a project

    • SMS based Employee Self Service ESS - allows users to apply leave, raise queries,via a text message

    Ramco HR & Global Payroll is scalable and can be deployed on cloud or on-premise. It integrates with most of the existing ERP, Financial business applications. It caters to medium and large enterprises- 500+ to 100000+ employees. For more details, please visit http://bit.ly/2cIqeCq.

    Ramco is a fast growing cloud enterprise software player across HR and Global Payroll, ERP, Asset Management, Logistics and Aviation MRO. Trusted over 500+ multinationals, Ramco has been recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice


Trusted over 400+ multinationals across 35+ countries, Ramco HCM has been globally recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice.

Click here for more information or write to us at contact@ramco.com.

Ramco
 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Lifestyle, Bata, Dabur
Buyer's Guide
MHR iTrent vs. Ramco HCM
April 2025
Free Report: MHR iTrent vs. Ramco HCM
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