Microsoft 365 Business and NinjaOne compete in the cloud-based software market. Microsoft 365 Business has the upper hand in overall productivity and collaboration tools, while NinjaOne shines in IT management solutions.
Features: Microsoft 365 Business offers integrated tools like Word, Excel, and Teams, enhancing productivity, cloud storage, and online collaboration. NinjaOne provides remote monitoring and management, automation for IT tasks, and endpoint management tailored to IT operations.
Room for Improvement: Microsoft 365 Business could integrate better with third-party software, improve security features, and streamline user interface elements. NinjaOne needs more advanced reporting capabilities, enhanced network monitoring tools, and better mobile application support.
Ease of Deployment and Customer Service: Microsoft 365 Business is seen as easy to deploy with strong customer support, particularly for those in the Microsoft ecosystem. NinjaOne is straightforward to deploy, with responsive customer service and dedicated IT support.
Pricing and ROI: Microsoft 365 Business offers pricing justified by its features and integration with Microsoft products. NinjaOne has reasonable setup costs with high ROI from efficient IT management.
It also provides good security and the ability for normal users to create simple applications without needing developers.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
It would be beneficial if Microsoft had more expert customer support staff.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
The stability of Microsoft 365 Business is rated nine out of ten.
I would rate the stability a ten out of ten.
Providing Power BI for a lower package, such as e3, would be beneficial.
The comprehensive nature of the solution justifies the cost.
Microsoft has very poor security, and Defender is ineffective.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
It could be more affordable.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The pricing for NinjaOne is appropriate for small companies.
The price or licensing of NinjaOne is a little bit high.
Microsoft 365 Business integrates well and improves communication, cooperation, and security.
The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product.
It sometimes proves to be easier than using other tools, and it could be any spreadsheet at all since I'm not using any of Microsoft's exclusive features.
Every month, every quarter, I see new features, and it is always evolving.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
The software's automation tools have solved critical deployment problems for small businesses.
Microsoft 365 Business is an essential tool for organizations focusing on emails, document management, and collaboration, leveraging its cloud-based applications for daily office tasks and remote work.
Organizations utilize Microsoft 365 Business to enhance productivity and ensure secure document sharing, integrating it with tools like Word, Excel, PowerPoint, Teams, and SharePoint. It's widely used for business intelligence, mobile device management, and remote document access. Many businesses migrate to Microsoft 365 Business for better connectivity and efficiency, appreciating its seamless tool integration, which aids in financial functions and team collaboration. Users value its high productivity, extensive collaboration via Teams, and cost-effective subscription plans, despite areas needing improvement, such as admin panels, security integration, and user experience.
What are the most important features of Microsoft 365 Business?In specific industries like finance and remote work-centric sectors, Microsoft 365 Business is implemented extensively for its robust document management, financial functions, and exceptional team collaboration capabilities. Its unified cloud storage and mobile access ensure teams stay connected and productive, regardless of location.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/
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