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Microsoft Remote Desktop Services vs Venn Software comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
336
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
86
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
Venn Software
Ranking in Remote Access
38th
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
Application Security Tools (49th), Secure Access Service Edge (SASE) (31st)
 

Mindshare comparison

As of April 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 8.2%, down from 12.8% compared to the previous year. The mindshare of Venn Software is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune9.2%
Microsoft Remote Desktop Services8.2%
Venn Software0.8%
Other81.8%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.
reviewer2110356 - PeerSpot reviewer
Growth Specialist at Digitrends Soultions
Great for hybrid workers, minimizes latency and delivers great performance
We haven't encountered major issues with the solution. We are really happy that we decided to purchase Venn Software, although they are quite new. The initial setup is seamless. It's not overly complex. In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches. That said, the performance could be a bit better. We'd like to see a bit more done with the deployment capabilities. The solution needs to offer better local or regional support to cater to offshore users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"The best features of Microsoft Intune include helping to know if computers are configured correctly and if users have access to apps or the platform."
"The feature of remotely wiping devices in Microsoft Intune is what I prefer the most."
"The most valuable feature for us is the security, including risk analysis and patch management."
"The most useful features in Microsoft Intune are the policy enforcement and conditional access."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"Microsoft Remote Desktop Services has helped our organization because it provides easier access to desktops without having to be physically on-site."
"The most valuable features are availability and security."
"The initial setup is great; it's very simple and straightforward."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"I like the way it can assess our system."
"The product saves time."
"The solution has very smooth connectivity and is very user friendly."
"Microsoft Remote Desktop Services has positively impacted my organization by leading to an overall productivity increase because it has simplified what used to be a physical task of going to certain users' machines for validation, allowing for remote management from geographically distributed locations."
"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."
"It allows us to improve our security and prevent company files and data leaks."
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."
 

Cons

"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows."
"Deploying an app can be a complex process due to dependencies."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"Integration with Mac devices requires some improvement."
"Back in 2020, there were significant problems with report accuracy, particularly regarding web patching."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"Reporting needs improvement."
"I would like to see the hard drives work without locking up and integrate the local drives in the next release."
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"We've had issues with security breaches."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
"Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"It would be better to have the back end more efficient."
"We'd like to see a bit more done with the deployment capabilities."
"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."
 

Pricing and Cost Advice

"Pricing can be improved."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"I have no comment on pricing of the solution."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"For organizations that are a Microsoft shop, the pricing is compelling."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"It will probably cost about $500 USD to get the resources set up in the cloud."
"The tool's pricing is high in the Slovenian market. I rate it a nine out of ten."
"The pricing could always be improved."
"The price of Microsoft Remote Desktop Services is reasonable."
"We do not have to pay for the product."
"The cost of the solution is low."
"There is a licensing cost."
"The tool must be cheaper."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
Manufacturing Company
11%
Computer Software Company
9%
Government
8%
Comms Service Provider
7%
Financial Services Firm
16%
University
11%
Healthcare Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise54
Large Enterprise167
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise16
Large Enterprise34
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
I was not involved in the pricing and licensing perspective, so I cannot speak too much on that. However, I know that...
What needs improvement with Microsoft Remote Desktop Services?
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple ro...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Venn Software and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.