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Microsoft Remote Desktop Services vs Venn Software comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
362
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
91
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
Venn Software
Ranking in Remote Access
38th
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
Application Security Tools (52nd), Secure Access Service Edge (SASE) (30th)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 7.1%, down from 11.7% compared to the previous year. The mindshare of Venn Software is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.1%
Microsoft Remote Desktop Services7.1%
Venn Software1.0%
Other84.8%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack Solutions Pvt Ltd
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.
reviewer2110356 - PeerSpot reviewer
Growth Specialist at Digitrends Soultions
Great for hybrid workers, minimizes latency and delivers great performance
We haven't encountered major issues with the solution. We are really happy that we decided to purchase Venn Software, although they are quite new. The initial setup is seamless. It's not overly complex. In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches. That said, the performance could be a bit better. We'd like to see a bit more done with the deployment capabilities. The solution needs to offer better local or regional support to cater to offshore users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune has a pretty positive impact overall, especially in terms of device management efficiency and supporting remote work."
"It is very easy to use; it has a very easy interface."
"The ability to manage devices with different sets of policies is most valuable."
"Overall, I like Intune as a solution and would rate it nine out of ten."
"Intune provides a centralized management solution, although its suitability depends on specific needs and comparisons with alternatives like Jamf, Kandji, or ManageEngine."
"The security compliance capabilities make it widely adopted across organizations."
"Its price is reasonable. It is a part of our M365 suite."
"Based on my experience, I would recommend Microsoft Intune to organizations looking for management of a large number of devices and enterprise environments."
"Microsoft Remote Desktop Services positively impacts my organization because it makes the job and work easier for all."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"Scalability-wise, it is very good, with auto-scaling so if there are more users required then Azure will help you to automatically manage it, and in addition it is HA, so I think that the overall scalability is pretty good."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"Installing Microsoft Desktop Services is straightforward."
"I like the way it can assess our system."
"The most valuable feature is the ease of use."
"The solution is stable."
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."
"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."
"It allows us to improve our security and prevent company files and data leaks."
 

Cons

"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management."
"One drawback of Intune is that we cannot find devices based on a user's region or location."
"I think if you have the money and want something more stable, you should go for AirWatch. I don't think Microsoft is offering the same stability as VMware at this point."
"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."
"However, with Microsoft, it takes a lot longer, and I’m not getting quick resolutions. Sometimes, I find myself bouncing around between different support groups."
"Microsoft Intune is not as fast and extensive as traditional solutions such as SCCM and others."
"The security aspect could be more effective."
"Microsoft Intune could improve its reporting and troubleshooting tools since diagnosing policy sync and deployment issues can still feel a bit complicated at times."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"We would like configuration to be automatic and the price to be close to zero, however, that's not realistic."
"We would like configuration to be automatic and the price to be close to zero, however, that's not realistic."
"We find the services are not as transparent as we would like for our integration with Citrix."
"Remote Desktop Services doesn't scale well."
"The performance of Remote Desktop Services could be better."
"Currently, installation of applications on an RDS farm must be performed manually on each server."
"Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong."
"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."
"We'd like to see a bit more done with the deployment capabilities."
"It would be better to have the back end more efficient."
 

Pricing and Cost Advice

"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
"Microsoft Remote Desktop Services is less expensive than some other solutions on the market."
"The price of Microsoft Remote Desktop Services is reasonable. The solution can come for free for some clients with certain agreements."
"The tool's pricing is high in the Slovenian market. I rate it a nine out of ten."
"The solution comes free with Microsoft Windows."
"The pricing is moderate."
"I would say it's expensive as there similar products available for free."
"It's not an expensive product."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Manufacturing Company
11%
Computer Software Company
8%
Comms Service Provider
8%
Government
7%
Financial Services Firm
17%
University
11%
Healthcare Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise60
Large Enterprise182
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise16
Large Enterprise36
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
The experience with pricing, setup cost, and licensing is that the pricing is based on licensing costs and the setup ...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services can be improved in several areas. Currently, it requires a license cost, it has per...
What is your primary use case for Microsoft Remote Desktop Services?
Our main use case for Microsoft Remote Desktop Services is to allow multiple users to remotely access our Windows mac...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Venn Software and other solutions. Updated: April 2026.
895,151 professionals have used our research since 2012.