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Microsoft Remote Desktop Services vs Venn Software comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
91
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
Venn Software
Ranking in Remote Access
38th
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
Application Security Tools (52nd), Secure Access Service Edge (SASE) (30th)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 7.1%, down from 11.7% compared to the previous year. The mindshare of Venn Software is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.1%
Microsoft Remote Desktop Services7.1%
Venn Software1.0%
Other84.8%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.
reviewer2110356 - PeerSpot reviewer
Growth Specialist at Digitrends Soultions
Great for hybrid workers, minimizes latency and delivers great performance
We haven't encountered major issues with the solution. We are really happy that we decided to purchase Venn Software, although they are quite new. The initial setup is seamless. It's not overly complex. In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches. That said, the performance could be a bit better. We'd like to see a bit more done with the deployment capabilities. The solution needs to offer better local or regional support to cater to offshore users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."
"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."
"Stable product that's easy to set up compared to other MDM products."
"Compliance and the policies that can be set are the most valuable features."
"The best features include the management, which is quite good, and endpoints."
"Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."
"If a client is using a lot of Microsoft, it's a great product to have."
"Fortunately, now everything is streamlined into a single, unified platform."
"Microsoft Remote Desktop Services has helped our organization because it provides easier access to desktops without having to be physically on-site."
"Installing Microsoft Desktop Services is straightforward."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The initial setup is great; it's very simple and straightforward."
"The most valuable features are it is fast and cost-effective."
"Microsoft Remote Desktop Services has positively impacted my organization by allowing us to remote in rapidly and securely."
"The solution has very smooth connectivity and is a very user friendly product."
"The technical support is good."
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."
"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."
"It allows us to improve our security and prevent company files and data leaks."
 

Cons

"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business."
"It should be easier to define policies and comply with those policies."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"We would like to see support for Chrome and/or devices for Chromebooks."
"Most of the customers in the business do not use Intune because it doesn't support that much policy for Android."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"The training profiles could be better."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"Microsoft should be more compatible with other operating system."
"It would be helpful if there was a feature that notifies you when the internet is down so you're not working for nothing, it should be something that pops right up where you can see it."
"We had some instability during the implementation process."
"It would be better to have the back end more efficient."
"We'd like to see a bit more done with the deployment capabilities."
"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."
 

Pricing and Cost Advice

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"Even if they charge a premium, they aim to provide equal value."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"Microsoft licenses are costly."
"It will probably cost about $500 USD to get the resources set up in the cloud."
"The price of Microsoft Remote Desktop Services is reasonable."
"The solution is expensive. My company pays toward the monthly licensing costs of the solution...The additional cost, apart from the solution's licensing cost, is related to the technical support a user wants."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"I recall that you don't need to pay for Microsoft Remote Desktop Services because that's included in Windows."
"The cost is fair."
"I would say it's expensive as there similar products available for free."
"The pricing is moderate."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Manufacturing Company
11%
Computer Software Company
8%
Comms Service Provider
8%
Government
7%
Financial Services Firm
17%
University
11%
Healthcare Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business153
Midsize Enterprise59
Large Enterprise180
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise16
Large Enterprise36
No data available
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
My experience with pricing, setup cost, and licensing for Microsoft Remote Desktop Services has been easy. I don't th...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services could be improved by providing a way to make it configurable without using VPN from...
What is your primary use case for Microsoft Remote Desktop Services?
My main use case for Microsoft Remote Desktop Services is remoting into computers that I don't have physical access t...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Venn Software and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.