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Microsoft Remote Desktop Services vs Venn Software comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
336
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
86
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
Venn Software
Ranking in Remote Access
38th
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
Application Security Tools (49th), Secure Access Service Edge (SASE) (31st)
 

Mindshare comparison

As of April 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 8.2%, down from 12.8% compared to the previous year. The mindshare of Venn Software is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune9.2%
Microsoft Remote Desktop Services8.2%
Venn Software0.8%
Other81.8%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.
reviewer2110356 - PeerSpot reviewer
Growth Specialist at Digitrends Soultions
Great for hybrid workers, minimizes latency and delivers great performance
We haven't encountered major issues with the solution. We are really happy that we decided to purchase Venn Software, although they are quite new. The initial setup is seamless. It's not overly complex. In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches. That said, the performance could be a bit better. We'd like to see a bit more done with the deployment capabilities. The solution needs to offer better local or regional support to cater to offshore users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If a client is using a lot of Microsoft, it's a great product to have."
"I particularly appreciate the administration and security features, which can be deployed easily."
"The tool's most valuable feature is Autopilot."
"The most important thing for me is the autopilot feature."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"We are able to deliver applications fast to our mobile workloads so that users can make use of it instantly."
"The most valuable includes managing everything from a single console."
"For all users that love the convenience of being able to work from any location, Remote Desktop Services provides a secure network connection and has the potential of lowering developers cost, making it a great way to get more work from your employees at all times."
"The solution has very smooth connectivity and is a very user friendly product."
"We have deployed Microsoft Remote Desktop Services for logistics, CNC, and machine shop areas, and I think that it is very flexible in order to provide the correct maintenance and deploy the services."
"The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises."
"The most valuable aspect is it is handy."
"The initial setup is great; it's very simple and straightforward."
"Installing Microsoft Desktop Services is straightforward."
"The pricing is great as it's free in the larger Microsoft system."
"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."
"It allows us to improve our security and prevent company files and data leaks."
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."
 

Cons

"I think there should be a better tracking of the cell phones used on the Intune."
"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."
"Microsoft Intune lacks live location tracking capabilities. Improvements should be made in terms of MDM platforms for other devices."
"It would be helpful if there was proactive remediation."
"Technical support is not that great."
"I think if you have the money and want something more stable, you should go for AirWatch. I don't think Microsoft is offering the same stability as VMware at this point."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."
"We'd like to see more integration with other vendors."
"I rate Microsoft's customer service support a two out of ten. In general, Microsoft has poor support."
"If you are deploying it as a VDI solution, then it is very limited; the product is not very scalable."
"The initial setup is difficult and there is a lack of adequate documentation. The process should be simplified."
"We have used Citrix previously and it is more stable but it's a more expensive platform."
"The pricing could be better."
"The solution is under the Microsoft infrastructure and therefore does not allow for service under other operating systems."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users."
"It would be better to have the back end more efficient."
"We'd like to see a bit more done with the deployment capabilities."
"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."
 

Pricing and Cost Advice

"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"The price could be better."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"Although not an expensive product, pricing is always something that can be improved."
"The solution is overly expensive."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"The cost of the solution is low."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"It's not an expensive product."
"We do not have to pay for the product."
"I rate the price of Microsoft Remote Desktop Services a three out of five."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
Manufacturing Company
11%
Computer Software Company
9%
Government
8%
Comms Service Provider
7%
Financial Services Firm
16%
University
11%
Healthcare Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business126
Midsize Enterprise54
Large Enterprise168
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise16
Large Enterprise34
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
I was not involved in the pricing and licensing perspective, so I cannot speak too much on that. However, I know that...
What needs improvement with Microsoft Remote Desktop Services?
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple ro...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Venn Software and other solutions. Updated: March 2026.
885,728 professionals have used our research since 2012.