Microsoft System Center Orchestrator vs WorkFusion comparison

Microsoft System Center Orc...

Read 32 WorkFusion reviews

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Executive SummaryUpdated on Dec 17, 2024

WorkFusion and Microsoft System Center Orchestrator are competing in the automation and orchestration market. WorkFusion often has the upper hand in pricing and support, appealing to businesses seeking cost-effective solutions, while Microsoft System Center Orchestrator stands out with its extensive features.

Features: WorkFusion offers robotic process automation, intelligent automation, and productivity enhancement. Microsoft System Center Orchestrator provides IT process orchestration, integration with Microsoft products, and comprehensive system integration.

Ease of Deployment and Customer Service: WorkFusion provides a straightforward deployment process and responsive customer service. Microsoft System Center Orchestrator integrates well with Microsoft systems, requiring more complex setup but offering detailed documentation for support.

Pricing and ROI: WorkFusion is recognized for lower setup costs and favorable ROI for budget-conscious companies. Microsoft System Center Orchestrator, while more expensive, offers strong ROI due to its robust features and integration capabilities.

To learn more, read our detailed Microsoft System Center Orchestrator vs. WorkFusion Report (Updated: February 2026).

Microsoft System Center Orchestrator vs. WorkFusion

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft System Center Orc...

Ranking in Process Automation

15th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Process Automation

28th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (18th), Intelligent Document Processing (IDP) (11th)

Mindshare comparison

As of February 2026, in the Process Automation category, the mindshare of Microsoft System Center Orchestrator is 1.3%, up from 0.9% compared to the previous year. The mindshare of WorkFusion is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Microsoft System Center Orchestrator	1.3%
WorkFusion	1.0%
Other	97.7%

Process Automation

Featured Reviews

Dan Campeanu

Security Engineer at ProVision

Automates tasks and manages multiple servers from a central location

The initial setup was quite complex. It required careful preparation of installation steps, as many tasks were not automated as expected. Special attention was needed to prepare groups, users, and permissions at each step to ensure a smooth setup process. Please do so accurately to avoid having to start over. Challenges encountered during deployment included issues with installation and configuration and difficulties detecting machines and executing tasks as expected. Some solutions were found through trial and error during installation, while others were discovered through recommendations from other users. Despite these challenges, the deployment and rollout of Orchestrator took approximately one and a half months to ensure proper functionality.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It can manage multiple servers and workstations from a single location."

"Automation is the most valuable feature of the solution."

"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."

"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."

"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."

"In our opinion this group are the leaders in providing RPA solutions."

"The solution is stable, we have not had any glitches or problems."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

"In terms of stability, it's quite good. It's an internal IP product."

More WorkFusion pros

Cons

"The product's management aspect needs enhancement."

"I find the Orchestrator UI to be problematic."

"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."

"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."

"We would like to see further improvement in the area of running headless."

"In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complicating workflow creation."

"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."

"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."

"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."

"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."

More WorkFusion cons

Pricing and Cost Advice

"I give the cost of the solution a five out of ten."

"We obtained a license that bundled Windows Server with System Center at no additional cost."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"We are on an annual contract to use the solution."

"My client is using RPA Express, which is available for them to use free of charge."

"Find it online."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Government

12%

Manufacturing Company

10%

Insurance Company

Financial Services Firm

30%

Computer Software Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What do you like most about Microsoft System Center Orchestrator?

It can manage multiple servers and workstations from a single location.

What is your experience regarding pricing and costs for Microsoft System Center Orchestrator?

The platform was almost free of cost for us. We obtained a license that bundled Windows Server with System Center at no additional cost.

What needs improvement with Microsoft System Center Orchestrator?

The product's management aspect needs enhancement. It affects the visibility of powerful scripts that were previously accessible. Furthermore, the focus is shifting towards cloud-based features, sp...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Comparisons

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UiPath Platform vs WorkFusion

Compared 18% of the time

Automation Anywhere vs WorkFusion

Compared 10% of the time

Microsoft Power Automate vs WorkFusion

Compared 9% of the time

Tungsten RPA vs WorkFusion

Compared 6% of the time

Blue Prism vs WorkFusion

Compared 5% of the time

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Product Reports

Download Microsoft System Center Orchestrator product report

Process Automation

January 2026

Microsoft System Center Orchestrator report

Download WorkFusion product report

January 2026

Also Known As

MS System Center Orchestrator

No data available

Overview

As an IT administrator, you probably perform a lot of tasks and procedures to keep your computing environment healthy. You may have automated individual tasks, but typically, not the whole process. With System Center - Orchestrator you tie disparate tasks and procedures together using a graphical user interface Runbook Designer to create reliable, flexible, and efficient end-to-end solutions in your IT environment.

Microsoft

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Information Not Available

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street