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NetXMS vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetXMS
Ranking in Network Monitoring Software
33rd
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
IT Infrastructure Monitoring (6th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of NetXMS is 0.9%, up from 0.2% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

UK
Offers custom monitoring functionality, user-friendly interface, custom maps feature and open source
Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing. As a large company, we integrate different systems together. We'd like to see some improved functionalities for enhanced integration. For example, our incident management system isn't currently integrated with NetXMS. Ideally, we'd like the alerts generated in the monitoring system to automatically create tickets in our ticketing system, similar to how some other systems function. NetXMS doesn't offer this functionality itself because they are not an incident management or ticketing system vendor. They allow integration with other vendors, but our ticketing system isn't currently supported. So they recommend using it with any other application of our choice.
Tochukwu Uzomba - PeerSpot reviewer
Efficiently monitor networks across regions with seamless setup and robust feature set
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a large network spanning over 1000 kilometers. NetXMS provides visibility and sends alerts. Typically, most monitoring systems monitor every 60 seconds, but NetXMS allows us to adjust this. For critical links, we can set it to check every second. For our high-priority financial customers, we monitor every second. So, every three seconds, we receive another email and a Telegram alert. This helps us meet our SLAs (Service Level Agreements) with our high-priority customers."
"The network visualization helps us to drill down deeper."
"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."
"It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time."
"The best feature is that it lets me know what is going on. I need to know if something has gone down, I need to know if something is running very slowly. PRTG tells me that."
"The installation is not that complex."
"The feature whereby it shows when my hard drives are moving towards thresholds that would be considered outages, before they reach that point - that is valuable."
"Technical support is helpful."
"The solution is very easy to use and the web provides information with ease."
 

Cons

"Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing."
"The automation should be improved."
"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."
"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."
"Improvements in data storage flexibility, such as allowing customers to specify data retention periods, would enhance PRTG."
"I am not sure the solution is giving me all the needed feedback that we need. When something goes off on our IT infrastructure, it does tell me. However, it would be nice if it gave more intuitive information, e.g., the hard drive has gone up by 60 percent in an hour."
 

Pricing and Cost Advice

"Since it's open-source, there are obviously no licensing fees. There are additional operational costs, like the cost of hosting it somewhere."
"The pricing is okay and it is cheaper than some competing products."
"It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible."
"I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price."
"We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually."
"The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager."
"We've got the unlimited package... I believe it was around the £15,000 per year mark."
"On a yearly basis, I believe it's between £1,200 and £1,500."
"We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
11%
Financial Services Firm
11%
Non Profit
10%
Educational Organization
54%
Computer Software Company
7%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about NetXMS?
We have a large network spanning over 1000 kilometers. NetXMS provides visibility and sends alerts. Typically, most monitoring systems monitor every 60 seconds, but NetXMS allows us to adjust thi...
What is your experience regarding pricing and costs for NetXMS?
Since it's open-source, there are obviously no licensing fees. There are additional operational costs, like the cost of hosting it somewhere. Since it's on-premises, the cost isn't too high. We jus...
What needs improvement with NetXMS?
Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be b...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: January 2025.
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