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NinjaOne vs XM Cyber comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
Vulnerability Management (27th), Continuous Threat Exposure Management (CTEM) (6th)
NinjaOne
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
XM Cyber
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Continuous Controls Monitoring (7th), Vulnerability Management (30th), Cloud Security Posture Management (CSPM) (25th), Continuous Threat Exposure Management (CTEM) (4th)
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
HolgerHeimann - PeerSpot reviewer
Reliable with no false-positives and helpful support
There's a lot of improvement possible, however, most of it is in the details. I personally like the concept, as it's pretty straightforward and the product is not trying to overload functionality. It's a clean and straightforward approach. You know what you get. Most of the improvements are detail improvements. They're pretty open to future requests as well, so we send them a lot of suggestions. For example, at the moment, they have something called Battleground. That's a visualization of the network, and it's a visualization of the attack paths that are possible. The program uses so-called scenarios, and we say, "Okay, I'm watching traffic for maybe 24 hours," and then you get a result for that scenario, what happens in that time with what the attack paths are, et cetera. The result of the same scenario yesterday or tomorrow may be different as something might change. In that, one of the things I'm currently missing, which is on the list to be added, is some kind of diff visualization. For example, showing a two-screen split of activity. On the left side of the screen, that's how it was yesterday; on the right side, that's how it is today; and here are the differences. We'd like to see a cheaper price.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zafran is an excellent tool."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"It just works as advertised and serves the purpose for which we got it."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"NinjaOne's best feature is its monitoring."
"The most valuable feature we have found currently is probably patch management."
"Good at managing updates and for remote support."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The platform's most valuable feature is attack simulation."
"What I personally like very much, from my experience, is that it is very reliable."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"The solution could improve by optimizing the internet connection being used."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's pricing and user interface needs improvement."
"Lacks sufficient integrations with other PSAs."
"NinjaOne's reporting module is cumbersome."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"The NinjaOne distribution server is highly dependent on an active directory."
"I want NinjaOne to improve the reports."
"We'd like to see a cheaper price."
"XM Cyber could identify all areas of vulnerability. They could expand the identification span for different areas."
 

Pricing and Cost Advice

Information not available
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The pricing is reasonable and cheaper than ConnectWise."
"We currently pay $1.20 per device on a monthly basis."
"NinjaRMM uses a subscription model."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"We got a pretty good deal. It was fairly affordable."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"The product's pricing depends on the number of PCs or devices."
"We have to pay standard licensing fees."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
6%
University
6%
Computer Software Company
16%
Retailer
8%
Government
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
I find that the pricing for Zafran aligns well with the comprehensive features it offers. The asset and user-based li...
What needs improvement with Zafran Security?
While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even ...
What is your primary use case for Zafran Security?
Our primary use case for Zafran involves leveraging it to enhance our vulnerability risk scoring methodology. In toda...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What do you like most about XM Cyber?
The platform's most valuable feature is attack simulation.
What is your experience regarding pricing and costs for XM Cyber?
We have to pay standard licensing fees. There are no additional costs. It is an expensive product. I rate the pricing...
What needs improvement with XM Cyber?
XM Cyber could identify all areas of vulnerability. They could expand the identification span for different areas.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Hamburg Port Authority, Plymouth Rock Corporation
Find out what your peers are saying about NinjaOne vs. XM Cyber and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.