OpenText ALM / Quality Center vs TestRail comparison

OpenText and IDERA are both solutions in the Test Management Tools category. OpenText is ranked #1 with an average rating of 8.1, while IDERA is ranked #2 with an average rating of 8.4. OpenText holds a 13.2% mindshare in TMT, compared to IDERA’s 12.8% mindshare. Additionally, 89% of OpenText users are willing to recommend the solution, compared to 90% of IDERA users who would recommend it.

OpenText ALM / Quality Center

Read 205 OpenText ALM / Quality Center reviews

2,668 Views
1,124 Comparison Views

89% willing to recommend

TestRail

Read 21 TestRail reviews

2,491 Views
1,139 Comparison Views

90% willing to recommend

OpenText ALM / Quality Center

TestRail

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText ALM / Quality Center and TestRail are two prominent products in the test management field. TestRail seems to have the upper hand in features and overall user satisfaction despite higher costs.

Features: OpenText ALM / Quality Center is known for comprehensive test planning, requirements management, and advanced traceability. TestRail is recognized for intuitive test case management, ease of integration, and customization. Users indicate that TestRail's streamlined approach offers more flexibility compared to OpenText's extensive functionality.

Room for Improvement: Users suggest OpenText ALM / Quality Center enhance its performance and modernize its technology stack. TestRail users highlight the need for improved advanced reporting features and more in-depth analytics. TestRail receives more favorable mentions regarding user satisfaction in this area due to its ongoing feature updates.

Ease of Deployment and Customer Service: OpenText ALM / Quality Center has a more complex deployment process but offers extensive customer support. TestRail is easier to deploy, with a straightforward setup process and responsive support. Users generally prefer TestRail's deployment simplicity and customer service efficiency.

Pricing and ROI: OpenText ALM / Quality Center has a higher initial setup cost but many users note a positive ROI due to its wide range of features. TestRail's pricing is deemed high by some users but many feel that its usability and feature set justify the investment. Users are divided but TestRail’s perceived value balances its cost.

To learn more, read our detailed OpenText ALM / Quality Center vs. TestRail Report (Updated: December 2024).

Buyer's Guide

OpenText ALM / Quality Center vs. TestRail

December 2024

Download the complete report

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Categories and Ranking

OpenText ALM / Quality Center

Ranking in Test Management Tools

1st

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

205

Ranking in other categories

Application Lifecycle Management (ALM) Suites (5th)

TestRail

Ranking in Test Management Tools

2nd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Test Management Tools category, the mindshare of OpenText ALM / Quality Center is 13.2%, up from 13.0% compared to the previous year. The mindshare of TestRail is 12.8%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Has an initial setup phase that is easy to manage

The tool has some limitations for the dashboard, especially when it comes to 20 or 25 of them, which is sometimes not enough, and one may have to use a custom Excel to help extend the dashboard. The tool needs improvements since it is an old technology. OpenText ALM / Quality Center's improved version is ALM Octane but it does not support some of the traditional parts of the original product. Some of the traditional parts are missing in a lot of areas of OpenText ALM / Quality Center. It is difficult to directly transfer OpenText ALM / Quality Center to ALM Octane. Some of the classic OEMs have limitations, especially when used in an IDE network. There is a need for the tool to check where changes in UI or UX need to be made. The technology used for UI and UX are not user-friendly.

Read full review

StuartBarker

Managing Director at Corecom Quality Engineering

A tool that provides effective test management and real-time reporting capabilities

I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Micro Focus ALM Quality Center is the alignment of the test to the execution and the linking of the defects to the two. It automatically links any issues you have to the test."

"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."

"We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone."

"This solution is open and very easy to integrate. The interface is good too."

"Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects."

"The AI and functionality interface are useful."

"Defect management is very good."

"Most of the features that I like the best are more on the analytics side."

More OpenText ALM / Quality Center pros

"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."

"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."

"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."

"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."

"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."

"This is a user friendly solution."

"The product helps us create test cases and reports."

"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."

More TestRail pros

Cons

"It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup."

"There is room for improvement in the scalability and stability of the solution."

"Lacks sufficient plug-ins."

"Costing is an area that needs improvement."

"We would like to have support for agile development."

"The integration could be improved because with Agile technology you are working more quickly than with a top-down methodology."

"Quality Center's UI is outdated, and it's a little bit slow on the login part and different parts of the application. That's why we're switching solutions. I believe most companies are switching to Octane or something else. Micro Focus should enhance the interface and reports."

"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."

More OpenText ALM / Quality Center cons

"Reporting could be more flexible regarding repeating reports."

"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."

"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."

"The test suite management has room for improvement as well as better reporting."

"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."

"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."

"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."

"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."

More TestRail cons

Pricing and Cost Advice

"HPE has one of the most rigid, inflexible, and super expensive license models."

"The licensing fee is a little expensive."

"ALM Quality Center is a little bit costly."

"It all comes down to how many people are going to access the tool. When teams go above 20, I think ALM is a better tool to use from a collaboration and streamlining perspective."

"Pricing is managed by our headquarters. I am able to get from them for very cheap. The market price is horribly expensive."

"Micro Focus ALM Quality Center is very expensive."

"The solution is priceed high."

"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."

More OpenText ALM / Quality Center pricing and cost advice

"The product is not much expensive."

"Negotiate the best deal you can."

"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."

"I give the price a five out of ten."

"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."

"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."

"Its price is definitely not more. If they introduce automation, they can charge more."

"Pricing for small teams seems correct with respect to competitors."

More TestRail pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

63%

Financial Services Firm

Manufacturing Company

Computer Software Company

22%

Manufacturing Company

10%

Financial Services Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?

The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?

The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.

See all answers

What needs improvement with Micro Focus ALM Quality Center?

The extract format is not ideal, splitting expected results into three line items, making interpretation difficult. Issues with mapping multiple functional test cases to one automated test case nee...

See all answers

What do you like most about TestRail by Gurock?

I use the solution for test management.

See all answers

What is your experience regarding pricing and costs for TestRail by Gurock?

The product has a reasonable price in terms of the features.

See all answers

What needs improvement with TestRail by Gurock?

TestRail should improve its pricing.

See all answers

Comparisons

Microsoft Azure DevOps vs OpenText ALM / Quality Center

Compared 24% of the time

OpenText ALM Octane vs OpenText ALM / Quality Center

Compared 22% of the time

Jira vs OpenText ALM / Quality Center

Compared 14% of the time

Tricentis qTest vs OpenText ALM / Quality Center

Compared 10% of the time

Panaya Test Dynamix vs OpenText ALM / Quality Center

Compared 1% of the time

More OpenText ALM / Quality Center Competitors

Tricentis qTest vs TestRail

Compared 21% of the time

TFS vs TestRail

Compared 17% of the time

Zephyr Enterprise vs TestRail

Compared 13% of the time

Tricentis Tosca vs TestRail

Compared 8% of the time

IBM Engineering Test Management vs TestRail

Compared 4% of the time

More TestRail Competitors

Product Reports

Buyer's Guide

OpenText ALM / Quality Center

December 2024

Download OpenText ALM / Quality Center product report

Buyer's Guide

TestRail

November 2024

Download TestRail product report

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM

TestRail by Gurock

Learn More

OpenText

IDERA

Overview

OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung

Buyer's Guide

OpenText ALM / Quality Center vs. TestRail

December 2024

Free Report: OpenText ALM / Quality Center vs. TestRail

Find out what your peers are saying about OpenText ALM / Quality Center vs. TestRail and other solutions. Updated: December 2024.

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824,053 professionals have used our research since 2012.

See our OpenText ALM / Quality Center vs. TestRail report.

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