OpenText ALM / Quality Center vs TestRail comparison

OpenText and IDERA are both solutions in the Test Management Tools category. OpenText is ranked #1 with an average rating of 8.2, while IDERA is ranked #2 with an average rating of 8.4. OpenText holds a 12.5% mindshare in TMT, compared to IDERA’s 13.1% mindshare. Additionally, 89% of OpenText users are willing to recommend the solution, compared to 90% of IDERA users who would recommend it.

OpenText ALM / Quality Center

Read 203 OpenText ALM / Quality Center reviews

2,906 Views
1,204 Comparison Views

89% willing to recommend

TestRail

Read 21 TestRail reviews

2,655 Views
1,214 Comparison Views

90% willing to recommend

OpenText ALM / Quality Center

TestRail

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText ALM / Quality Center and TestRail are two prominent products in the test management field. TestRail seems to have the upper hand in features and overall user satisfaction despite higher costs.

Features: OpenText ALM / Quality Center is known for comprehensive test planning, requirements management, and advanced traceability. TestRail is recognized for intuitive test case management, ease of integration, and customization. Users indicate that TestRail's streamlined approach offers more flexibility compared to OpenText's extensive functionality.

Room for Improvement: Users suggest OpenText ALM / Quality Center enhance its performance and modernize its technology stack. TestRail users highlight the need for improved advanced reporting features and more in-depth analytics. TestRail receives more favorable mentions regarding user satisfaction in this area due to its ongoing feature updates.

Ease of Deployment and Customer Service: OpenText ALM / Quality Center has a more complex deployment process but offers extensive customer support. TestRail is easier to deploy, with a straightforward setup process and responsive support. Users generally prefer TestRail's deployment simplicity and customer service efficiency.

Pricing and ROI: OpenText ALM / Quality Center has a higher initial setup cost but many users note a positive ROI due to its wide range of features. TestRail's pricing is deemed high by some users but many feel that its usability and feature set justify the investment. Users are divided but TestRail’s perceived value balances its cost.

To learn more, read our detailed OpenText ALM / Quality Center vs. TestRail Report (Updated: October 2024).

Buyer's Guide

OpenText ALM / Quality Center vs. TestRail

October 2024

Download the complete report

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Categories and Ranking

OpenText ALM / Quality Center

Ranking in Test Management Tools

1st

Average Rating

8.0

Reviews Sentiment

8.2

Number of Reviews

203

Ranking in other categories

Application Lifecycle Management (ALM) Suites (5th)

TestRail

Ranking in Test Management Tools

2nd

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Test Management Tools category, the mindshare of OpenText ALM / Quality Center is 12.5%, down from 13.0% compared to the previous year. The mindshare of TestRail is 13.1%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

Ajit Kumar Rout

Sr Quality Assurance Engineer at Wabtec Industrial

Aug 1, 2023

Offers features for higher-end traceability and integration with different tools but lacks in scalability

We used Quality Center for test case management. We wrote and uploaded test cases into it, and we also executed them manually. We could track the results of the test cases, and we could also track the defects that were found. We also used it for higher-end requirements management and traceability…

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StuartBarker

Managing Director at Corecom Quality Engineering

Sep 4, 2023

A tool that provides effective test management and real-time reporting capabilities

We use the solution for test management during projects The solution helps us with the general management of projects. It provides us with visibility on progress and quality. The most valuable feature of the solution is that it's an excellent repository for TestRail suite. TestRail provides…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tools could be useful if we were utilizing them more effectively"

"As a stand-alone test management tool, it's a good tool."

"The solution's support team was always there to help."

"The solution's most valuable features are its bidirectional traceability, the solid structure within the test plan, and the test lab."

"We were able to manage test cases effectively when we were using it. It worked well for us."

"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."

"The product's initial setup phase is easy."

"What they do best is test management. That's their strong point."

More OpenText ALM / Quality Center pros

"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."

"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."

"I use the solution for test management."

"The solution is very stable. We've never had any issues with it."

"You don't need to follow complex procedures to create a test run, test case, etc."

"The feature that I have found most valuable is the dashboard."

"This is a user friendly solution."

"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."

More TestRail pros

Cons

"We are looking for more automation capabilities."

"ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach."

"Recently, I faced some issues while using the product on Mac-based machines, as I was unable to upload test cases."

"I would rate it a 10 if it had the template functionality on the web side, had better interfaces between other applications, so that we didn't have dual data entry or have to set up our own migrations."

"The session timeout time needs to be longer in my opinion."

"We cannot rearrange the Grid in the Test Lab. It is in alphabetical order right now. But sometimes a user will want to see, for example, the X column next to the B column. If they came out with that it would be useful for us. They are working on that, as we have raised that request with Micro Focus."

"We would like to have support for agile development."

"The QA needs improvement."

More OpenText ALM / Quality Center cons

"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."

"It would be nice if they would add an export to Word."

"The reports should be more user-friendly."

"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."

"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."

"The test suite management has room for improvement as well as better reporting."

"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."

"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."

More TestRail cons

Pricing and Cost Advice

"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."

"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."

"It all comes down to how many people are going to access the tool. When teams go above 20, I think ALM is a better tool to use from a collaboration and streamlining perspective."

"This is an expensive solution."

"HPE has one of the most rigid, inflexible, and super expensive license models."

"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."

"The pricing is expensive nowadays."

"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."

More OpenText ALM / Quality Center pricing and cost advice

"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."

"The product has a reasonable price in terms of the features."

"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."

"I give the price a five out of ten."

"Its price is definitely not more. If they introduce automation, they can charge more."

"The product is not much expensive."

"Pricing for small teams seems correct with respect to competitors."

"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."

More TestRail pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

61%

Financial Services Firm

Manufacturing Company

Computer Software Company

22%

Manufacturing Company

10%

Financial Services Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?

The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?

The pricing is quite high. We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high. X-ray for Jira is cheaper at around $10,000 a year for fiv...

See all answers

What needs improvement with Micro Focus ALM Quality Center?

The solution is not browser-based, which modern users prefer. The synchronizer tool to sync with Jira is not maintained, and it doesn't support the required encryption levels for passwords, which c...

See all answers

What do you like most about TestRail by Gurock?

I use the solution for test management.

See all answers

What is your experience regarding pricing and costs for TestRail by Gurock?

The product has a reasonable price in terms of the features.

See all answers

What needs improvement with TestRail by Gurock?

TestRail should improve its pricing.

See all answers

Comparisons

Microsoft Azure DevOps vs OpenText ALM / Quality Center

Compared 25% of the time

OpenText ALM Octane vs OpenText ALM / Quality Center

Compared 22% of the time

Jira vs OpenText ALM / Quality Center

Compared 15% of the time

Tricentis qTest vs OpenText ALM / Quality Center

Compared 9% of the time

OpenText Silk Central vs OpenText ALM / Quality Center

Compared 1% of the time

More OpenText ALM / Quality Center Competitors

Tricentis qTest vs TestRail

Compared 20% of the time

TFS vs TestRail

Compared 16% of the time

Zephyr Enterprise vs TestRail

Compared 13% of the time

Tricentis Tosca vs TestRail

Compared 9% of the time

IBM Engineering Test Management vs TestRail

Compared 4% of the time

More TestRail Competitors

Product Reports

Buyer's Guide

OpenText ALM / Quality Center

October 2024

Download OpenText ALM / Quality Center product report

Buyer's Guide

TestRail

October 2024

Download TestRail product report

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM

TestRail by Gurock

Learn More

OpenText

IDERA

Overview

OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung

Buyer's Guide

OpenText ALM / Quality Center vs. TestRail

October 2024

Free Report: OpenText ALM / Quality Center vs. TestRail

Find out what your peers are saying about OpenText ALM / Quality Center vs. TestRail and other solutions. Updated: October 2024.

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