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OpenText Project and Portfolio Management vs Smartsheet vs Trello comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Users are uncertain about ROI from OpenText PPM, anticipating potential value post-full implementation despite current mixed opinions.
Sentiment score
7.3
Users find Smartsheet crucial for efficient operations, praising its automation, collaboration, simplicity, and noting productivity and time savings.
Sentiment score
7.4
Trello enhances organization and communication, offering value and efficiency, particularly with its free version's scheduling and commenting features.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
 

Customer Service

Sentiment score
7.4
OpenText support is inconsistent, with mixed reviews on responsiveness, satisfaction, bug fixing, and technical expertise ratings between 5-9.
Sentiment score
7.4
Smartsheet's responsive email support and knowledge library are praised, though improvements in ticket management and additional support channels are suggested.
Sentiment score
4.3
Trello's user-friendly design minimizes support needs, but Atlassian support is responsive though sometimes delayed by time zone issues.
 

Scalability Issues

Sentiment score
7.7
OpenText Project and Portfolio Management is highly praised for its scalability, accommodating growth seamlessly for various business sizes.
Sentiment score
7.5
Smartsheet excels in scalability, integration, flexibility, and licensing, garnering high user satisfaction, especially in growing organizations.
Sentiment score
6.9
Trello is excellent for small teams, but faces challenges with scalability and features for larger enterprise-level teams.
 

Stability Issues

Sentiment score
7.5
OpenText PPM is stable, especially on Windows, though some users report version-specific issues and infrastructure-related downtimes.
Sentiment score
8.1
Smartsheet is highly stable with rare minor issues, appreciated for reliability, cloud accessibility, and consistent high-performance ratings.
Sentiment score
8.2
Trello is praised for reliability and performance, with minor slowdowns but no major stability issues, satisfying users and clients.
While it is generally stable, there is still some room for improvement.
 

Room For Improvement

OpenText needs improved reporting, user interface, resource management, integration, and security, alongside better mobile, database, and automation features.
Smartsheet needs UI improvements, faster internet speed, better integrations, enhanced features, automation, and improved training for usability.
Trello users seek improved time tracking, integrations, UI, onboarding, scalability, collaboration features, and performance for large datasets.
OpenText Project and Portfolio Management could improve in several areas such as portfolio planning and resource allocation.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Each card move or addition results in a new email, so a digest or a better way to receive notifications would be helpful.
More control over email notifications would also be helpful.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
 

Setup Cost

OpenText pricing is seen as high by SMBs, but offers transparency with separate licenses and no hidden costs.
Smartsheet offers scalable pricing with essential and full features, appealing to various needs, starting from free to enterprise plans.
Trello offers free features, but advanced ones require paid plans; opinions on pricing vary based on functionality needs and affordability.
It is not overly expensive and provides a fair value for the features offered.
 

Valuable Features

OpenText PPM offers a user-friendly interface with real-time data, integration flexibility, and tools for efficient project and financial management.
Smartsheet offers real-time sharing, easy collaboration, customizable interface, automation, Gantt charts, dashboards, and tool integration for efficient project management.
Trello's intuitive interface and features enhance collaboration, task management, and productivity with versatile Kanban boards and automated notifications.
The workflow is amazing and highly effective in streamlining processes.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
We are able to customize the labels, both the text and the color, so when looking at a board, we can easily filter or see cards related to specific tasks or team members.
 

Featured Reviews

Mahmoud NourElDin - PeerSpot reviewer
Saves significant time on demand management and helps accelerate delivery
The ease of customization of the tool means I can support multiple departments in our company. Our users find it easy to use the service and the forms. And the Project Management module is one of the best modules that they work on. It is very important that the platform gives us a single place where we can measure progress toward goals, as we have weekly meetings with the CTO. We present these consolidated overviews and dashboards to him so that he has an overview of all the projects and can see the status of all the problems that we have and we are working on.
PaulDiaz - PeerSpot reviewer
Needs to improve baselines and changing dates can be frustrating
I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.
Akshat Prakash - PeerSpot reviewer
Offers not just a free version but also a mobile version that is easy to use
The product has features to support project management workflows and team collaborations. I was using a free version for my personal use and for managing my private activities, and both times, I saw that the tool did the job. I used Trello's board and card system of training with Kanban task management format to handle work in progress and to see whether it has already been completed. I would say that the tool was decent in the aforementioned area. I used the product's mobile version and the handheld device version, and I can say that it was easy to use. In general, the tool's app was quite easy to use. It is definitely a product which is quite highly rated by others. The mobile application functionality affected my productivity in a good way. It is quite good because, if I remember correctly, I could set some reminders for pending tasks. The tool did improve my productivity. The tool did help me deal with my personal backlog and to-do activities. As a beginner-level user, I found the tool very helpful and intuitive. From my friends, I came to know that it is an application that can be used in a wide enterprise setup. If you have an option, you can try it. I rate the overall tool a nine to ten out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Financial Services Firm
14%
Government
12%
Energy/Utilities Company
5%
Educational Organization
40%
Manufacturing Company
7%
Healthcare Company
6%
Government
6%
Educational Organization
77%
Computer Software Company
4%
Financial Services Firm
2%
University
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any experience with Strategic Project Portfolio Management Solutions?
Hi, @Cheryl Joseph Micro Focus Project and Portfolio Management solution could be a good candidate, see my review on ...
What do you like most about Micro Focus Project and Portfolio Management (PPM)?
Micro Focus PPM is flexible and easy to use. It's simple to customize and configure workflows.
What is your experience regarding pricing and costs for Micro Focus Project and Portfolio Management (PPM)?
The price of this solution is reasonable. It is not overly expensive and provides a fair value for the features offered.
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting thei...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their posit...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
The licensing is easy to scale with a number of seats. I am not directly involved with the pricing and cost aspects.
What needs improvement with Trello?
Trello could be improved by having a better notification system. Currently, notifications flood my inbox, making it h...
 

Also Known As

Micro Focus Project and Portfolio Management (PPM), HPE Project and Portfolio Management PPM
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Overview

 

Sample Customers

Bank Simpanan Nasional, Smart Communications, Aareon AG
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about monday.com, Atlassian, Microsoft and others in Project Management Software. Updated: March 2025.
848,989 professionals have used our research since 2012.