Oracle Cloud Infrastructure (OCI) vs Salesforce Platform comparison

Oracle and Salesforce are both solutions in the PaaS Clouds category. Oracle is ranked #4 with an average rating of 7.7, while Salesforce is ranked #7 with an average rating of 8.0. Oracle holds a 7.1% mindshare in PSP, compared to Salesforce’s 2.8% mindshare. Additionally, 92% of Oracle users are willing to recommend the solution, compared to 88% of Salesforce users who would recommend it.

Oracle Cloud Infrastructure...

Read 94 Oracle Cloud Infrastructure (OCI) reviews

11,411 Views
8,512 Comparison Views

92% willing to recommend

Salesforce Platform

Read 92 Salesforce Platform reviews

2,698 Views
2,469 Comparison Views

88% willing to recommend

Oracle Cloud Infrastructure...

Salesforce Platform

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Executive SummaryUpdated on Dec 15, 2024

Salesforce Platform and Oracle Cloud Infrastructure (OCI) compete in the cloud platform market, focusing on enterprise-level services. Salesforce Platform may have the upper hand with its user-friendly customization and extensive ecosystem, whereas Oracle Cloud Infrastructure is recognized for its strong data management and cost-effectiveness.

Features: Salesforce Platform offers quick delivery of new solutions, easy integration capabilities, and scalability. Users benefit from its ability to track team activity, customize reports, and leverage a robust partner ecosystem. Oracle Cloud Infrastructure excels in data management and security, highlighted by its autonomous database functions and competitive performance.

Room for Improvement: Salesforce Platform encounters scaling challenges, integration complexities, and a costly pricing model. Reporting tools often require third-party solutions. Oracle Cloud Infrastructure needs to improve documentation quality, global reach, and integration with non-Oracle solutions, and users suggest enhancements in its user interface and support.

Ease of Deployment and Customer Service: Salesforce Platform supports deployment across public, private, and hybrid cloud environments with generally satisfactory customer service and responsive technical support. Oracle Cloud Infrastructure offers hybrid deployment flexibility but needs improvements in user-friendliness and support responsiveness. Salesforce customer service is rated higher compared to OCI.

Pricing and ROI: Salesforce Platform is expensive but provides value through extensive features and customization for large enterprises, often negotiating licensing terms for specific needs. Despite high costs, it yields significant ROI. Oracle Cloud Infrastructure is cost-effective, providing competitive pricing models and savings for startups with pay-as-you-go models, offering flexibility for diverse use cases.

To learn more, read our detailed Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform Report (Updated: January 2025).

Buyer's Guide

Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Cloud Infrastructure...

Ranking in PaaS Clouds

4th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (3rd), Container Registry (5th)

Salesforce Platform

Ranking in PaaS Clouds

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)

Mindshare comparison

As of February 2025, in the PaaS Clouds category, the mindshare of Oracle Cloud Infrastructure (OCI) is 7.1%, down from 11.5% compared to the previous year. The mindshare of Salesforce Platform is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

PaaS Clouds

Featured Reviews

PuneetKaura

Vice President of Sales and Operations at Aquila Clouds

Suitable for OCI environment but needs to improve pricing

We haven’t had any problems with the setup of Oracle. The deployment will take less than seven to ten days since it can give good reports. For deployment, we first need to understand the customer requirements and build the architecture around the deployment. We have the customer sign off on it and then go into the software deployment side. This is the proper life cycle of how to do it in the enterprise space. There are a lot of thoughts around the initial way or how we need to structure and architect the environment. For enterprises, it is a complex process. It will take one to two months to have all the sign-offs before we can go into implementation. It is followed across all the installations. I rate the initial setup of the solution a ten out of ten.

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Yasser_Anter

Independent Business Consultant at Freelance

Has customization and integration capabilities which increase efficiency

Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Oracle Cloud is its autonomous database."

"This is a highly available and scalable solution that can host both modern and legacy on-premises applications."

"What I like best about Oracle Cloud is that it is an all-in-one system for everything."

"What I like most about Oracle Cloud Platform is the ease of getting data in and out of the cloud, and the affordable licensing."

"We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint."

"I like the solution’s stability, performance, and fault alerts."

"The most valuable feature is the monitoring."

"The most valuable feature is that it offers several adaptors."

More Oracle Cloud Infrastructure (OCI) pros

"The lead conversion process in Salesforce Sales Cloud is extremely valuable."

"The stability has been great."

"It has definitely improved how we function."

"Salesforce is a phenomenal application. It's very diverse."

"Salesforce provides customization that aligns with our organization's lifecycle management of opportunities. It integrates with our call records, meeting notes, and the Outlook calendar, which helps in mapping roles and managing opportunities effectively."

"They are already beginning to implement generative AI."

"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."

"The solution is very robust and easy to develop in."

More Salesforce Platform pros

Cons

"Pricing could be improved considering competition and market conditions."

"The solution needs to improve the discovery and assessment of the existing infrastructure."

"What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem. Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution."

"There should be more management automation."

"The solution’s support could be improved."

"I think that there could be a more user-friendly environment when it comes to the options that Oracle presents through the Oracle Cloud Platform."

"They could improve their global presence and marketing strategy to compete effectively with the likes of AWS."

"It does require some training in order to be able to use it effectively."

More Oracle Cloud Infrastructure (OCI) cons

"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."

"Integration needs improvement."

"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."

"An expensive solution requiring a lot of configuration."

"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."

"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."

"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."

"This platform is indeed on the expensive side."

More Salesforce Platform cons

Pricing and Cost Advice

"Its pricing is complex, but as partners, we can get away with quite a bit of discounting because we deal with them directly. I would rate their pricing probably a one or two out of five because they're quite expensive. Microsoft Azure will probably be the cheapest because depending on the Microsoft product that you have, they have some sort of bundling. There are things that they give you to get you onto Azure. AWS is probably somewhere in the middle."

"The price for Oracle Cloud may seem expensive, but if you start comparing features and what Oracle offers, you'll realize that the pricing for Oracle Cloud is competitive. If you consider every aspect of Oracle Cloud, you'll see that its price tag is reasonable because it has a good user interface, user experience, and management. Oracle Cloud is a sophisticated infrastructure and the level of management it allows you to enjoy isn't available in other solutions, so I wouldn't worry about needing to invest huge money into it because it's a wonderful product to use."

"The price is fair, but we have to manage it to keep it low."

"Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture."

"The license is a bit expensive for academic work."

"The solution is expensive. I would rate the pricing as ten out of ten, where one is cheap and ten is expensive."

"It's less expensive to operate your environment in the cloud than in-house. It's a bundle cost. Everything is included in one price."

"The pricing for Oracle Cloud services is reasonable. Additionally, compared to other service providers, Oracle has a substantial presence and established infrastructure in Bangladesh. Considering all these factors together makes Oracle Cloud an ideal choice and a strong contender in the market."

More Oracle Cloud Infrastructure (OCI) pricing and cost advice

"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."

"It is quite expensive. Its developers come at a premium cost, which makes it expensive."

"In general, the price is an area where there is always room for improvement."

"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."

"I have heard that it is fairly priced. It offers ROI."

"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."

"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."

"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."

More Salesforce Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

10%

Government

Computer Software Company

15%

Financial Services Firm

13%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

See all answers

What do you like most about Oracle Cloud Infrastructure Registry?

It's reliable, performs well, and is often faster than running applications on separate machines due to optimized performance and networking capabilities within OCI.

See all answers

What needs improvement with Oracle Cloud Infrastructure Registry?

They could improve their global presence and marketing strategy to compete effectively with the likes of AWS. Additionally, their support team has a slow response time, which is not as great as oth...

See all answers

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...

See all answers

Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...

See all answers

Comparisons

Microsoft Azure vs Oracle Cloud Infrastructure (OCI)

Compared 23% of the time

Google Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 12% of the time

Alibaba Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 12% of the time

IBM Public Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 10% of the time

Amazon AWS vs Oracle Cloud Infrastructure (OCI)

Compared 8% of the time

More Oracle Cloud Infrastructure (OCI) Competitors

Appian vs Salesforce Platform

Compared 16% of the time

Oracle Application Express (APEX) vs Salesforce Platform

Compared 15% of the time

Microsoft Power Apps vs Salesforce Platform

Compared 13% of the time

Microsoft Azure vs Salesforce Platform

Compared 10% of the time

ServiceNow vs Salesforce Platform

Compared 6% of the time

More Salesforce Platform Competitors

Product Reports

Buyer's Guide

Oracle Cloud Infrastructure (OCI)

February 2025

Oracle Cloud Infrastructure (OCI) report

Download Oracle Cloud Infrastructure (OCI) product report

Buyer's Guide

Salesforce Platform

January 2025

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Also Known As

Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform

Salesforce1, Force.com, Salesforce App Cloud

Overview

Cloud services where you need them

Your need for sovereignty, compliance, and location-specific performance should not limit your access to the latest cloud innovations. OCI gives you access to a full portfolio of cloud services wherever you need them. With a wide range of cloud options, including on-premises, dedicated Cloud@Customer, hybrid, multicloud solutions such as Oracle Database Service for Microsoft Azure, or public cloud, OCI’s distributed cloud portfolio—available across regions worldwide—solves your toughest business challenges.

Optimize enterprise applications without costly rearchitecture

When modernizing your enterprise apps, abandoning core technology isn’t feasible or necessary for success. OCI is built to address the unique requirements of performance-sensitive on-premises applications and other traditional enterprise apps—scale-up architectures, ultralow-latency networks, built-in security, and clustering of resources for availability in the cloud without risky and costly application refactoring. Additionally, OCI's specialized migration tools and programs facilitate easy transitioning.

Build and run cloud native or third-party apps with open source tools

Modern enterprises deserve the flexibility and freedom to choose from the various frameworks, clouds, and services available. Be it Postgres, SQL Server, Windows Server, VMware, or Kubernetes, OCI services are designed to easily run third-party, open source applications or to build cloud native applications. Our broad open source partner ecosystem enables you to bring apps to market faster, easily innovate, and scale.

Harness your data to uncover new business value

Data drives your business. Whether you’re building next-gen social applications or online games or seeking better outcomes from decades of healthcare data, making data work is getting harder. OCI services such as Oracle MySQL Heatwave and Oracle Autonomous Database service support all your data models, remove data silos, converge data for efficiency, and analyze data—helping you unlock business potential without sacrificing security and governance controls.

Oracle

Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

Application development: With low code, companies can build applications faster and automate their businesses.
Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.
Security: The Shield component allows companies to secure their data and build applications.
Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.
Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.
Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

Salesforce Platform Features

Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.
AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.
Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.
Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.
Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.
Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

Salesforce Platform Benefits

The benefits of using Salesforce Platform include:

Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.
The tool requires a low amount of coding, making it a quick and agile way to develop applications.
The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.
The product can be incorporated with various platforms and coding languages for application development.
The platform can be used to create applications compatible with large database systems like MySQL and Oracle.
Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.
Salesforce Platform is compatible with desktop databases such as Microsoft Access.

Reviews from Real Users

A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

Salesforce

Sample Customers

Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA

ADP

Buyer's Guide

Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform

January 2025

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