Salesforce Platform and Oracle Cloud Infrastructure (OCI) compete in the cloud platform market, focusing on enterprise-level services. Salesforce Platform may have the upper hand with its user-friendly customization and extensive ecosystem, whereas Oracle Cloud Infrastructure is recognized for its strong data management and cost-effectiveness.
Features: Salesforce Platform offers quick delivery of new solutions, easy integration capabilities, and scalability. Users benefit from its ability to track team activity, customize reports, and leverage a robust partner ecosystem. Oracle Cloud Infrastructure excels in data management and security, highlighted by its autonomous database functions and competitive performance.
Room for Improvement: Salesforce Platform encounters scaling challenges, integration complexities, and a costly pricing model. Reporting tools often require third-party solutions. Oracle Cloud Infrastructure needs to improve documentation quality, global reach, and integration with non-Oracle solutions, and users suggest enhancements in its user interface and support.
Ease of Deployment and Customer Service: Salesforce Platform supports deployment across public, private, and hybrid cloud environments with generally satisfactory customer service and responsive technical support. Oracle Cloud Infrastructure offers hybrid deployment flexibility but needs improvements in user-friendliness and support responsiveness. Salesforce customer service is rated higher compared to OCI.
Pricing and ROI: Salesforce Platform is expensive but provides value through extensive features and customization for large enterprises, often negotiating licensing terms for specific needs. Despite high costs, it yields significant ROI. Oracle Cloud Infrastructure is cost-effective, providing competitive pricing models and savings for startups with pay-as-you-go models, offering flexibility for diverse use cases.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Salesforce's scalability was not a problem.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Your need for sovereignty, compliance, and location-specific performance should not limit your access to the latest cloud innovations. OCI gives you access to a full portfolio of cloud services wherever you need them. With a wide range of cloud options, including on-premises, dedicated Cloud@Customer, hybrid, multicloud solutions such as Oracle Database Service for Microsoft Azure, or public cloud, OCI’s distributed cloud portfolio—available across regions worldwide—solves your toughest business challenges.
When modernizing your enterprise apps, abandoning core technology isn’t feasible or necessary for success. OCI is built to address the unique requirements of performance-sensitive on-premises applications and other traditional enterprise apps—scale-up architectures, ultralow-latency networks, built-in security, and clustering of resources for availability in the cloud without risky and costly application refactoring. Additionally, OCI's specialized migration tools and programs facilitate easy transitioning.
Modern enterprises deserve the flexibility and freedom to choose from the various frameworks, clouds, and services available. Be it Postgres, SQL Server, Windows Server, VMware, or Kubernetes, OCI services are designed to easily run third-party, open source applications or to build cloud native applications. Our broad open source partner ecosystem enables you to bring apps to market faster, easily innovate, and scale.
Data drives your business. Whether you’re building next-gen social applications or online games or seeking better outcomes from decades of healthcare data, making data work is getting harder. OCI services such as Oracle MySQL Heatwave and Oracle Autonomous Database service support all your data models, remove data silos, converge data for efficiency, and analyze data—helping you unlock business potential without sacrificing security and governance controls.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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