Oracle Cloud Infrastructure (OCI) vs Salesforce Platform comparison

Oracle and Salesforce are both solutions in the PaaS Clouds category. Oracle is ranked #4 with an average rating of 7.8, while Salesforce is ranked #7 with an average rating of 8.0. Additionally, 92% of Oracle users are willing to recommend the solution, compared to 88% of Salesforce users who would recommend it.

Oracle Cloud Infrastructure...

Read 92 Oracle Cloud Infrastructure (OCI) reviews

14,562 Views
10,858 Comparison Views

92% willing to recommend

Salesforce Platform

Read 92 Salesforce Platform reviews

3,336 Views
2,977 Comparison Views

88% willing to recommend

Oracle Cloud Infrastructure...

Salesforce Platform

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Executive Summary

We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.

Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform Report (Updated: October 2024).

Buyer's Guide

Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform

October 2024

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Categories and Ranking

Oracle Cloud Infrastructure...

Ranking in PaaS Clouds

4th

Average Rating

7.8

Number of Reviews

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (3rd), Container Registry (5th)

Salesforce Platform

Ranking in PaaS Clouds

7th

Average Rating

8.2

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Mobile Development Platforms (3rd), Rapid Application Development Software (8th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)

Featured Reviews

Praveen Kumar P

Application Development Manager at Accenture

Mar 11, 2024

Cost-effective and can be used to host OIC and APEX

Earlier, when we created an SR (Service Request), it used to be personally addressed by a person till closure. Nowadays, users are routed to Oracle Cloud Connect, a MetaLink where you find your documents. We are not seeing much personal attention from Oracle on addressing issues. People come up with different experiences and knowledge levels. There is no human guidance, and users are routed to Oracle Cloud Connect. It is good for some people who know everything and can understand everything. However, our problem may not be exactly the same as the one given in Oracle Cloud Connect. Being routed to Oracle Cloud Connect is not a good experience with the customer. Earlier, an SR used to be personally handled by a person who used to explain and give all the information. We used to go through the information, understand it, have our questions addressed, and then close it. That's how it used to happen. Nowadays, every SR is referred to Oracle Cloud Connect without a person actually handling the customer.

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ChrisTook

NA Inside Sales Hub Manager at AMCS Group

Jun 21, 2022

Reliable with good reporting and custom dashboards

I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."

"OCI's best features are its price, databases, and Linux compatibility."

"The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives."

"I find the Single Sign-On, SSO, feature to be valuable."

"Initial setup of databases is not a problem."

"It has improved my company by cutting my time to market."

"I head the sales and marketing team. So, specifically on the feature set side, multi-tenancy is the one that I'm most familiar with. It's also the one that we found to be the most beneficial to us because it allows us to take clients that have multiple sites. For instance, one of our larger clients, which is a bank based out of South Africa, has offices in multiple countries. It allows us to multi-tenant each and create a tenant for each country within multi-tenanted architecture."

"The security on the solution is very good."

More Oracle Cloud Infrastructure (OCI) pros

"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."

"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."

"I love the report building that is available."

"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."

"We use this solution to track customer activities, opportunities and contact information."

"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning."

"Checking out or extracting a report is just a click away."

"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."

More Salesforce Platform pros

Cons

"They offer some basic services but the choice is not as rich as other cloud providers."

"The initial setup can be a bit complex."

"The technical support is really bad, because their reaction time is extremely slow."

"There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java."

"This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud."

"More technical papers could be published to help out professionals."

"The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved."

"Database instances and computer storage are areas with shortcomings in the product that need improvement."

More Oracle Cloud Infrastructure (OCI) cons

"Sometimes what will happen is we work on it and then we move to a different tab and work on something else. After five minutes, when we come back, it automatically signs out."

"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."

"Sometimes it would be a little bit slow, however, it's manageable."

"There needs to be more documentation."

"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."

"The initial setup process was a complex thing to do because four different organizations were working together."

"The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users."

"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature."

More Salesforce Platform cons

Pricing and Cost Advice

"In Oracle Cloud Platform, one needs to make payments towards the subscription charges."

"It's less expensive to operate your environment in the cloud than in-house. It's a bundle cost. Everything is included in one price."

"The price is fair, but we have to manage it to keep it low."

"The cost may be a bit high for many potential users."

"It's not that expensive. I think it's maybe half or one-fourth of our actual on-prem cost, especially in Oracle Data Integrator. It's pretty cheap. Maybe around $30,000 or $40,000 per month."

"Improvements can be made with respect to flexibility in the licensing model."

"The best aspect of the Oracle Cloud Platform is the relation between the performance and the price. When you compare the price with Amazon AWS, Microsft Azure, or any other, the price for performance is the best."

"Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture."

More Oracle Cloud Infrastructure (OCI) pricing and cost advice

"The solution is fairly priced."

"It is very expensive. Its licensing is on a monthly basis."

"Pricing for the Salesforce Platform is too expensive."

"The product's additional features can be expensive."

"It is quite expensive. Its developers come at a premium cost, which makes it expensive."

"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."

"Salesforce is cheap."

"It is expensive. Licensing is on an annual basis."

More Salesforce Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.

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815,854 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

12%

Manufacturing Company

Government

Computer Software Company

16%

Financial Services Firm

12%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

See all answers

What do you like most about Oracle Cloud Infrastructure Registry?

It's reliable, performs well, and is often faster than running applications on separate machines due to optimized performance and networking capabilities within OCI.

See all answers

What needs improvement with Oracle Cloud Infrastructure Registry?

It could be improved on the user-friendly side. Our clients are still building, they are beginners now. So that's the thing. They are developing day by day. I think now they have given OCI simple s...

See all answers

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...

See all answers

Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...

See all answers

Comparisons

Microsoft Azure vs Oracle Cloud Infrastructure (OCI)

Compared 26% of the time

Google Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 17% of the time

Amazon AWS vs Oracle Cloud Infrastructure (OCI)

Compared 11% of the time

IBM Public Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 9% of the time

Alibaba Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 8% of the time

More Oracle Cloud Infrastructure (OCI) Competitors

Microsoft Power Apps vs Salesforce Platform

Compared 16% of the time

Appian vs Salesforce Platform

Compared 14% of the time

Oracle Application Express (APEX) vs Salesforce Platform

Compared 12% of the time

Microsoft Azure vs Salesforce Platform

Compared 11% of the time

Google Cloud vs Salesforce Platform

Compared 7% of the time

More Salesforce Platform Competitors

Product Reports

Buyer's Guide

Oracle Cloud Infrastructure (OCI)

November 2024

Oracle Cloud Infrastructure (OCI) report

Download Oracle Cloud Infrastructure (OCI) product report

Buyer's Guide

Salesforce Platform

October 2024

Download Salesforce Platform product report

Also Known As

Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform

Salesforce1, Force.com, Salesforce App Cloud

Learn More

Oracle

Salesforce

Overview

Cloud services where you need them

Your need for sovereignty, compliance, and location-specific performance should not limit your access to the latest cloud innovations. OCI gives you access to a full portfolio of cloud services wherever you need them. With a wide range of cloud options, including on-premises, dedicated Cloud@Customer, hybrid, multicloud solutions such as Oracle Database Service for Microsoft Azure, or public cloud, OCI’s distributed cloud portfolio—available across regions worldwide—solves your toughest business challenges.

Optimize enterprise applications without costly rearchitecture

When modernizing your enterprise apps, abandoning core technology isn’t feasible or necessary for success. OCI is built to address the unique requirements of performance-sensitive on-premises applications and other traditional enterprise apps—scale-up architectures, ultralow-latency networks, built-in security, and clustering of resources for availability in the cloud without risky and costly application refactoring. Additionally, OCI's specialized migration tools and programs facilitate easy transitioning.

Build and run cloud native or third-party apps with open source tools

Modern enterprises deserve the flexibility and freedom to choose from the various frameworks, clouds, and services available. Be it Postgres, SQL Server, Windows Server, VMware, or Kubernetes, OCI services are designed to easily run third-party, open source applications or to build cloud native applications. Our broad open source partner ecosystem enables you to bring apps to market faster, easily innovate, and scale.

Harness your data to uncover new business value

Data drives your business. Whether you’re building next-gen social applications or online games or seeking better outcomes from decades of healthcare data, making data work is getting harder. OCI services such as Oracle MySQL Heatwave and Oracle Autonomous Database service support all your data models, remove data silos, converge data for efficiency, and analyze data—helping you unlock business potential without sacrificing security and governance controls.

Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

Application development: With low code, companies can build applications faster and automate their businesses.
Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.
Security: The Shield component allows companies to secure their data and build applications.
Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.
Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.
Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

Salesforce Platform Features

Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.
AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.
Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.
Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.
Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.
Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

Salesforce Platform Benefits

The benefits of using Salesforce Platform include:

Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.
The tool requires a low amount of coding, making it a quick and agile way to develop applications.
The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.
The product can be incorporated with various platforms and coding languages for application development.
The platform can be used to create applications compatible with large database systems like MySQL and Oracle.
Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.
Salesforce Platform is compatible with desktop databases such as Microsoft Access.

Reviews from Real Users

A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

Sample Customers

Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA

ADP

Buyer's Guide

Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform

October 2024

Free Report: Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform

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