Oracle Cloud Infrastructure (OCI) vs Salesforce Platform comparison

Oracle and Salesforce are both solutions in the PaaS Clouds category. Oracle is ranked #4 with an average rating of 7.7, while Salesforce is ranked #7 with an average rating of 8.0. Oracle holds a 7.1% mindshare in PSP, compared to Salesforce’s 2.8% mindshare. Additionally, 92% of Oracle users are willing to recommend the solution, compared to 88% of Salesforce users who would recommend it.

Oracle Cloud Infrastructure...

Read 94 Oracle Cloud Infrastructure (OCI) reviews

11,411 Views
8,512 Comparison Views

92% willing to recommend

Salesforce Platform

Read 92 Salesforce Platform reviews

2,698 Views
2,469 Comparison Views

88% willing to recommend

Oracle Cloud Infrastructure...

Salesforce Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 15, 2024

Salesforce Platform and Oracle Cloud Infrastructure (OCI) compete in the cloud platform market, focusing on enterprise-level services. Salesforce Platform may have the upper hand with its user-friendly customization and extensive ecosystem, whereas Oracle Cloud Infrastructure is recognized for its strong data management and cost-effectiveness.

Features: Salesforce Platform offers quick delivery of new solutions, easy integration capabilities, and scalability. Users benefit from its ability to track team activity, customize reports, and leverage a robust partner ecosystem. Oracle Cloud Infrastructure excels in data management and security, highlighted by its autonomous database functions and competitive performance.

Room for Improvement: Salesforce Platform encounters scaling challenges, integration complexities, and a costly pricing model. Reporting tools often require third-party solutions. Oracle Cloud Infrastructure needs to improve documentation quality, global reach, and integration with non-Oracle solutions, and users suggest enhancements in its user interface and support.

Ease of Deployment and Customer Service: Salesforce Platform supports deployment across public, private, and hybrid cloud environments with generally satisfactory customer service and responsive technical support. Oracle Cloud Infrastructure offers hybrid deployment flexibility but needs improvements in user-friendliness and support responsiveness. Salesforce customer service is rated higher compared to OCI.

Pricing and ROI: Salesforce Platform is expensive but provides value through extensive features and customization for large enterprises, often negotiating licensing terms for specific needs. Despite high costs, it yields significant ROI. Oracle Cloud Infrastructure is cost-effective, providing competitive pricing models and savings for startups with pay-as-you-go models, offering flexibility for diverse use cases.

To learn more, read our detailed Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform Report (Updated: January 2025).

Buyer's Guide

Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform

January 2025

Download the complete report

Helped 838,533 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Cloud Infrastructure...

Ranking in PaaS Clouds

4th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (3rd), Container Registry (5th)

Salesforce Platform

Ranking in PaaS Clouds

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)

Mindshare comparison

As of February 2025, in the PaaS Clouds category, the mindshare of Oracle Cloud Infrastructure (OCI) is 7.1%, down from 11.5% compared to the previous year. The mindshare of Salesforce Platform is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

PaaS Clouds

Featured Reviews

PuneetKaura

Vice President of Sales and Operations at Aquila Clouds

Suitable for OCI environment but needs to improve pricing

We haven’t had any problems with the setup of Oracle. The deployment will take less than seven to ten days since it can give good reports. For deployment, we first need to understand the customer requirements and build the architecture around the deployment. We have the customer sign off on it and then go into the software deployment side. This is the proper life cycle of how to do it in the enterprise space. There are a lot of thoughts around the initial way or how we need to structure and architect the environment. For enterprises, it is a complex process. It will take one to two months to have all the sign-offs before we can go into implementation. It is followed across all the installations. I rate the initial setup of the solution a ten out of ten.

Read full review

Yasser_Anter

Independent Business Consultant at Freelance

Has customization and integration capabilities which increase efficiency

Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was straightforward."

"We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions."

"There is ROI with the product's use."

"The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization."

"I head the sales and marketing team. So, specifically on the feature set side, multi-tenancy is the one that I'm most familiar with. It's also the one that we found to be the most beneficial to us because it allows us to take clients that have multiple sites. For instance, one of our larger clients, which is a bank based out of South Africa, has offices in multiple countries. It allows us to multi-tenant each and create a tenant for each country within multi-tenanted architecture."

"It is a stable solution since it offers a very powerful performance to its users."

"They seem to be more readily integrating with Azure, which is great."

"The key feature of Oracle Cloud Infrastructure is its seamless integration with Oracle applications."

More Oracle Cloud Infrastructure (OCI) pros

"They are already beginning to implement generative AI."

"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."

"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."

"A very flexible solution."

"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."

"The reporting tools are very solid."

"It works beautifully. I haven't had any errors."

"The most valuable feature of the solution is its overall ability to manage everything, including the sales pipeline and quick creation of sales reports."

More Salesforce Platform pros

Cons

"There is room for improvement for stability."

"Amazon AWS has a better solution overall."

"The solution could always be less expensive."

"The customization and the requests put through were not flexible enough."

"The biggest challenge I'm having with the cloud offering is the sizing. So, pricing becomes difficult. The sizing challenge is in terms of being very clear on how your data growth or your requirements would be. It becomes a bit difficult to be able to ensure that there's enough future proofing in what you've signed. At the same time, the whole idea behind the cloud is to be able to pay for what you use. You don't want to pay for something that you're not using."

"They could add more features."

"In the next release, I would like to see more automation."

"The AI capabilities and the power automate platform that Azure is offering seem to be way ahead of what Oracle is offering."

More Oracle Cloud Infrastructure (OCI) cons

"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."

"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."

"This platform is indeed on the expensive side."

"The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users."

"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."

"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."

"The cost of data storage is an issue once the company grows."

"Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive."

More Salesforce Platform cons

Pricing and Cost Advice

"I would rate the tool’s pricing a ten out of ten since it is expensive."

"The pricing for Oracle Cloud services is reasonable. Additionally, compared to other service providers, Oracle has a substantial presence and established infrastructure in Bangladesh. Considering all these factors together makes Oracle Cloud an ideal choice and a strong contender in the market."

"In Oracle Cloud Platform, one needs to make payments towards the subscription charges."

"Oracle offers universal credit and pay-as-you-go options."

"The licenses for this solution are very comprehensive and, therefore, very economical; there is only one cost, and it covers all available features without any chargeable add-ons."

"The subscription cost is too high."

"The pricing is a little bit expensive compared to other products."

"OCI's pricing is one of its best features."

More Oracle Cloud Infrastructure (OCI) pricing and cost advice

"It is expensive."

"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."

"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."

"It is quite expensive. Its developers come at a premium cost, which makes it expensive."

"The solution is a bit expensive."

"Salesforce is cheap."

"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."

"It is very expensive. Its licensing is on a monthly basis."

More Salesforce Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.

See recommendations

838,533 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

10%

Government

Computer Software Company

15%

Financial Services Firm

13%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

See all answers

What do you like most about Oracle Cloud Infrastructure Registry?

It's reliable, performs well, and is often faster than running applications on separate machines due to optimized performance and networking capabilities within OCI.

See all answers

What needs improvement with Oracle Cloud Infrastructure Registry?

They could improve their global presence and marketing strategy to compete effectively with the likes of AWS. Additionally, their support team has a slow response time, which is not as great as oth...

See all answers

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...

See all answers

Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...

See all answers

Comparisons

Microsoft Azure vs Oracle Cloud Infrastructure (OCI)

Compared 23% of the time

Google Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 12% of the time

Alibaba Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 12% of the time

IBM Public Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 10% of the time

Amazon AWS vs Oracle Cloud Infrastructure (OCI)

Compared 8% of the time

More Oracle Cloud Infrastructure (OCI) Competitors

Appian vs Salesforce Platform

Compared 16% of the time

Oracle Application Express (APEX) vs Salesforce Platform

Compared 15% of the time

Microsoft Power Apps vs Salesforce Platform

Compared 13% of the time

Microsoft Azure vs Salesforce Platform

Compared 10% of the time

ServiceNow vs Salesforce Platform

Compared 6% of the time

More Salesforce Platform Competitors

Product Reports

Buyer's Guide

Oracle Cloud Infrastructure (OCI)

February 2025

Oracle Cloud Infrastructure (OCI) report

Download Oracle Cloud Infrastructure (OCI) product report

Buyer's Guide

Salesforce Platform

January 2025

Download Salesforce Platform product report

Also Known As

Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform

Salesforce1, Force.com, Salesforce App Cloud

Overview

Cloud services where you need them

Your need for sovereignty, compliance, and location-specific performance should not limit your access to the latest cloud innovations. OCI gives you access to a full portfolio of cloud services wherever you need them. With a wide range of cloud options, including on-premises, dedicated Cloud@Customer, hybrid, multicloud solutions such as Oracle Database Service for Microsoft Azure, or public cloud, OCI’s distributed cloud portfolio—available across regions worldwide—solves your toughest business challenges.

Optimize enterprise applications without costly rearchitecture

When modernizing your enterprise apps, abandoning core technology isn’t feasible or necessary for success. OCI is built to address the unique requirements of performance-sensitive on-premises applications and other traditional enterprise apps—scale-up architectures, ultralow-latency networks, built-in security, and clustering of resources for availability in the cloud without risky and costly application refactoring. Additionally, OCI's specialized migration tools and programs facilitate easy transitioning.

Build and run cloud native or third-party apps with open source tools

Modern enterprises deserve the flexibility and freedom to choose from the various frameworks, clouds, and services available. Be it Postgres, SQL Server, Windows Server, VMware, or Kubernetes, OCI services are designed to easily run third-party, open source applications or to build cloud native applications. Our broad open source partner ecosystem enables you to bring apps to market faster, easily innovate, and scale.

Harness your data to uncover new business value

Data drives your business. Whether you’re building next-gen social applications or online games or seeking better outcomes from decades of healthcare data, making data work is getting harder. OCI services such as Oracle MySQL Heatwave and Oracle Autonomous Database service support all your data models, remove data silos, converge data for efficiency, and analyze data—helping you unlock business potential without sacrificing security and governance controls.

Oracle

Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

Application development: With low code, companies can build applications faster and automate their businesses.
Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.
Security: The Shield component allows companies to secure their data and build applications.
Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.
Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.
Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

Salesforce Platform Features

Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.
AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.
Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.
Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.
Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.
Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

Salesforce Platform Benefits

The benefits of using Salesforce Platform include:

Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.
The tool requires a low amount of coding, making it a quick and agile way to develop applications.
The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.
The product can be incorporated with various platforms and coding languages for application development.
The platform can be used to create applications compatible with large database systems like MySQL and Oracle.
Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.
Salesforce Platform is compatible with desktop databases such as Microsoft Access.

Reviews from Real Users

A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

Salesforce

Sample Customers

Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA

ADP

Buyer's Guide

Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform

January 2025

Free Report: Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform

Find out what your peers are saying about Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform and other solutions. Updated: January 2025.

DOWNLOAD NOW

838,533 professionals have used our research since 2012.

See our Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform report.

See our list of best PaaS Clouds vendors.

We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.