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Oracle Integration Cloud Service vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Oracle Integration Cloud Service boosts ROI by reducing admin needs, development cycles, and labor costs, enhancing operational efficiency.
Sentiment score
6.1
Zapier offers time-saving automation with varied ROI, often seen as cost-effective and a valuable investment despite indirect impacts.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Customer Service

Sentiment score
4.8
Oracle Integration Cloud Service support is knowledgeable and responsive, but response times and SR processes need improvement and consistency.
Sentiment score
7.0
Zapier's customer support is generally rated positively for efficiency, though some desire improved live chat options.
The customer support for Oracle Integration Cloud Service is accessible through Service Requests (SR) for unknown problems, with a response expected within 24 hours.
Technical Consultant at Argano
I find the technical support from Oracle to be good.
Senior Software Engineer at A.P. Moller - Maersk
Their technical support is good; they respond promptly and are very helpful.
Go High Level Manager at Virtual Worker Now
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Automation Engineer at Axe Automation
The experience was positive with prompt responses from their team.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Scalability Issues

Sentiment score
6.3
Oracle Integration Cloud Service is scalable but limited by data size, requiring strategic planning and infrastructure evaluation for performance.
Sentiment score
7.4
Zapier is adaptable for small to mid-size businesses, but scaling can be costly and less suitable for complex automations.
Zapier is suitable for small or simpler automation but not for complex ones.
Automation Engineer at Axe Automation
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
Product Owner | Integration
 

Stability Issues

Sentiment score
7.5
Oracle Integration Cloud Service is praised for stability, with minimal issues, rare downtimes, and continuous improvements enhancing reliability.
Sentiment score
6.7
Most users find Zapier reliable, despite occasional connectivity issues and challenges with integration changes affecting performance.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
Senior Director at LTI - Larsen & Toubro Infotech
The reliability of Oracle Integration Cloud Service is strong.
Technical Consultant at Argano
The solution is stable.
Senior Software Engineer at A.P. Moller - Maersk
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
Product Owner | Integration
 

Room For Improvement

Clients seek enhanced error analysis, integration, and user experience in Oracle Integration Cloud Service, addressing cost and functionality issues.
Zapier needs better Google Sheets features, API support, UI improvements, enhanced logic functions, documentation, and integration capabilities.
Setup and deployment can be done in OCI, the Oracle Cloud Infrastructure, allowing for role-based access and configuration, managing access levels for Oracle Integration Cloud Service environments such as Dev, Test, and Production.
Technical Consultant at Argano
The mapping is a bit complex, so configuration is not very easy for a new user.
Senior Software Engineer at A.P. Moller - Maersk
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
Senior Director at LTI - Larsen & Toubro Infotech
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
Webflow Developer at Qureos
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Product Owner | Integration
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Setup Cost

Oracle Integration Cloud Service offers flexible, competitive pricing models with predictable costs, discounts for partners, and robust integration options.
Zapier's pricing ranges from free to $800, depending on usage, with mixed opinions on cost versus time-saving benefits.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
Senior Director at LTI - Larsen & Toubro Infotech
Oracle Integration Cloud Service's pricing is affordable and reasonable considering its facilities.
Technical Consultant at Argano
The pricing is in accordance with market standards and even lower in some cases.
Chief Technology Advocate at PURESOFT GLOBAL LLC
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
Go High Level Manager at Virtual Worker Now
 

Valuable Features

Oracle Integration Cloud offers ease of integration with scalable, secure, low-code solutions, supporting APIs and seamless connectivity across applications.
Zapier seamlessly connects apps for task automation, offering intuitive interfaces with advanced features like webhooks and multi-step zaps.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
Senior Software Engineer at A.P. Moller - Maersk
Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP.
Technical Consultant at Argano
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately.
Senior Director at LTI - Larsen & Toubro Infotech
They have approximately 7,000 connections.
Product Owner | Integration
The automation capabilities are impressive.
Business Intelligence Developer at a consultancy with 51-200 employees
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Categories and Ranking

Oracle Integration Cloud Se...
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
Integration Platform as a Service (iPaaS) (8th)
Zapier
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (17th), Cloud Data Integration (12th), Business Orchestration and Automation Technologies (16th), AI Software Development (14th)
 

Mindshare comparison

Oracle Integration Cloud Service and Zapier aren’t in the same category and serve different purposes. Oracle Integration Cloud Service is designed for Integration Platform as a Service (iPaaS) and holds a mindshare of 4.4%, down 8.7% compared to last year.
Zapier, on the other hand, focuses on Cloud Data Integration, holds 2.5% mindshare, up 1.6% since last year.
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Oracle Integration Cloud Service4.4%
Boomi iPaaS8.6%
Microsoft Azure Logic Apps7.2%
Other79.8%
Integration Platform as a Service (iPaaS)
Cloud Data Integration Market Share Distribution
ProductMarket Share (%)
Zapier2.5%
AWS Glue9.8%
AWS Database Migration Service7.8%
Other79.9%
Cloud Data Integration
 

Featured Reviews

Sathish Pamisetty - PeerSpot reviewer
Technical Consultant at Argano
Security and integration features are appreciated but some bugs need addressing
The main feature of Oracle Integration Cloud Service is its budget-friendly pricing compared to other middleware tools such as MuleSoft, Dell Boomi, or Workato. Additionally, Oracle Integration Cloud Service provides tools such as PCS and Apex for building user interfaces, allowing users to create UIs with drag-and-drop features. Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP. With approximately 60 to 70 adapters, it allows integration with systems such as SAP, Salesforce, and ERP. Oracle Integration Cloud Service also comes with pre-built adapters, offering easy setup and security features such as OAuth for connecting with systems such as Salesforce.
RL
Product Owner | Integration
Diverse integration options support workflow automation while pricing and support need improvements
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.
report
Use our free recommendation engine to learn which Integration Platform as a Service (iPaaS) solutions are best for your needs.
879,889 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
9%
Comms Service Provider
9%
University
10%
Computer Software Company
9%
Financial Services Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise8
Large Enterprise27
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What's the difference between Oracle Integration Cloud Service and Oracle Data Integrator (ODI)?
Oracle Integration Cloud Service has a fairly easy initial setup, and Oracle offers initial support and guidance for those who might find the setup to be challenging. There are complications that c...
What is your experience regarding pricing and costs for Oracle Integration Cloud Service?
Oracle Integration Cloud Service's pricing is affordable and reasonable considering its facilities. The cost depends on usage, including the number of integrations built, activations, and runs. Pay...
What needs improvement with Oracle Integration Cloud Service?
Improvements in Oracle Integration Cloud Service include addressing bugs, such as unexpected closures during development. Users can report issues through Service Requests (SR) with Oracle's custome...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Also Known As

Oracle ICS
No data available
 

Overview

 

Sample Customers

Calix, Avaya, Land Lakes, Leader, PWC, Vale
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Oracle Integration Cloud Service vs. Zapier and other solutions. Updated: July 2023.
879,889 professionals have used our research since 2012.