

Find out in this report how the two Integration Platform as a Service (iPaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
The customer support for Oracle Integration Cloud Service is accessible through Service Requests (SR) for unknown problems, with a response expected within 24 hours.
I find the technical support from Oracle to be good.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
The experience was positive with prompt responses from their team.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
The reliability of Oracle Integration Cloud Service is strong.
The solution is stable.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
Setup and deployment can be done in OCI, the Oracle Cloud Infrastructure, allowing for role-based access and configuration, managing access levels for Oracle Integration Cloud Service environments such as Dev, Test, and Production.
The mapping is a bit complex, so configuration is not very easy for a new user.
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
Oracle Integration Cloud Service's pricing is affordable and reasonable considering its facilities.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP.
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately.
They have approximately 7,000 connections.
The automation capabilities are impressive.
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
| Product | Market Share (%) |
|---|---|
| Oracle Integration Cloud Service | 4.4% |
| Boomi iPaaS | 8.6% |
| Microsoft Azure Logic Apps | 7.2% |
| Other | 79.8% |
| Product | Market Share (%) |
|---|---|
| Zapier | 2.5% |
| AWS Glue | 9.8% |
| AWS Database Migration Service | 7.8% |
| Other | 79.9% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 8 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
Oracle Integration Cloud Service is a cloud-based integration tool that seamlessly integrates on-premise applications with Oracle Cloud (SaaS) or other cloud apps (for example, Workday, Salesforce, etc.) to other cloud apps. Oracle’s solution combines all the capabilities of application integration, process automation, visual application building, and integration analytics into a single unified cloud service. The solution offers real-time and batch-based integration, structured and unstructured processes, case management, stream analytics, and integration insight. All of these capabilities together allow users to service all their end-to-end integration needs in one cohesive platform.
Oracle Integration Cloud Service Features
Oracle Integration Cloud Service has many valuable key features. Some of the most useful ones include:
Oracle Integration Cloud Service Benefits
There are many benefits to implementing Oracle Integration Cloud Service. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Oracle Integration Cloud Service is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good adapters, is user friendly, and produces a solid ROI.
Rishabh S., Business and Technology Delivery Associate Manager at Accenture, says, “It has good performance, easy integration, is user-friendly, and also has helpful technical support. The dashboard provided by Oracle Integration Cloud for monitoring and error handling is very intuitive. You do not need a third-party dashboard or logging framework when you initiate the integration. There are a lot of adapters, which is what I like the most.”
“The most valuable features of this solution are the SFTP adapters, file adapters, and risk adapters, that we use in everyday projects,” says PeerSpot user Arun N., Technical Manager at a financial services firm.
Kanhaiya C., Solution Architect at Tata Consultancy, explains, "Oracle Integration Cloud Service is a really good product and the ROI is very good with it. It lowers development time. A development cycle that may have taken a year without Oracle Integration Cloud Service can drop down to three or four months with it."
Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.
By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.
What Features Stand Out in Zapier?In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.
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