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Prisma Access by Palo Alto Networks vs Symantec Endpoint Protection Mobile comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (7th)
Prisma Access by Palo Alto ...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)
Symantec Endpoint Protectio...
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Mobile Threat Defense (6th)
 

Mindshare comparison

Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks10.2%
Zscaler Zero Trust Exchange Platform8.8%
Cato SASE Cloud Platform7.6%
Other73.4%
Secure Access Service Edge (SASE)
Mobile Threat Defense Mindshare Distribution
ProductMindshare (%)
Symantec Endpoint Protection Mobile5.4%
Zimperium24.6%
Lookout18.3%
Other51.7%
Mobile Threat Defense
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
Dennis O'Reilly - PeerSpot reviewer
Cyber SecOps Principal at Dotcom Security
An easy-to-deploy solution for mobile devices that has high stability and scalability
We use Symantec Endpoint Protection Mobile for mobile devices like Android and Apple iOS Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies. Since deploying to a mobile device is not your average deployment to a workstation endpoint or a…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"iboss is definitely very good in terms of service."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Its initial setup was straightforward."
"In my experience, Prisma Access is a great platform."
"The performance is good."
"Anyone who is considering working with Prisma Access should go ahead and implement it."
"It's quite reliable and performs well for users."
"I've evaluated multiple solutions on the market but to quarantine and clean a malware file is something I haven't seen anywhere else."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"Prisma Access provides better app performance, allows all the traffic that's really needed for applications and internal resources without any impact on the hardware, and can be continuously scaled in case more resources are needed."
"Palo Alto Firewall is one of the best firewalls in the world."
"There is no issue with the stability of Endpoint."
"Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use."
"The user interface is good. Managing and monitoring tools are also good."
"The patch management alerts are the most valuable, and whenever they have one, I get a notification and can then handle the upgrades or updates."
"Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications."
"The biggest advantage it has is the VPN product that is incorporated into the solution."
"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own."
"Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."
 

Cons

"The dashboards for local use could be better."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Its pricing could be better."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction."
"The one point I have deducted is because it is very hard to get support sometimes."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done."
"The pricing for this solution is on the higher end. Our customer felt that the solution was a bit overpriced but they had nothing that offered them better protection."
"The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise."
"For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."
"A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application."
"The product price is too expensive relative to the Egyptian market here."
"When there is an attack attempt on mobile, there doesn't seem to be much of a notification."
"Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events."
"Application and device control needs to be improved."
"Having better, real-time support would be an improvement over having to send an email."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"The solution is expensive."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"They price their products using credit modules."
"The pricing for this solution is on the higher end."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"I'm still comparing, but the solution is quite expensive."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"Prisma Access is a little bit expensive."
"You get the solution for free if you purchase the complete endpoint security licensing."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pr...
Ask a question
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Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
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Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Samsung, Optiv, Exchange, MobileIron, Check Point, McAfee, AirWatch
Find out what your peers are saying about Palo Alto Networks, Zscaler, Cato Networks and others in Secure Access Service Edge (SASE). Updated: July 2026.
905,601 professionals have used our research since 2012.