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Prisma Access by Palo Alto Networks vs Symantec Endpoint Protection Mobile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)
Symantec Endpoint Protectio...
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Mobile Threat Defense (7th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Prisma Access by Palo Alto Networks is designed for Secure Access Service Edge (SASE) and holds a mindshare of 10.1%, down 15.5% compared to last year.
Symantec Endpoint Protection Mobile, on the other hand, focuses on Mobile Threat Defense, holds 5.4% mindshare, up 2.1% since last year.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks10.1%
Zscaler Zero Trust Exchange Platform8.9%
Netskope7.5%
Other73.5%
Secure Access Service Edge (SASE)
Mobile Threat Defense Mindshare Distribution
ProductMindshare (%)
Symantec Endpoint Protection Mobile5.4%
Zimperium24.2%
Lookout18.0%
Other52.4%
Mobile Threat Defense
 

Featured Reviews

IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
Dennis O'Reilly - PeerSpot reviewer
Cyber SecOps Principal at Dotcom Security
An easy-to-deploy solution for mobile devices that has high stability and scalability
We use Symantec Endpoint Protection Mobile for mobile devices like Android and Apple iOS Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies. Since deploying to a mobile device is not your average deployment to a workstation endpoint or a…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They told us that this was the best thing we'd ever used."
"The remediation process is easy compared to other platforms."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"The most valuable feature is the zero-trust part of this solution."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"Its hands-off security and the fact that we don't have to maintain it are the most valuable features."
"GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues."
"The setup is relatively straightforward."
"The patch management alerts are the most valuable, and whenever they have one, I get a notification and can then handle the upgrades or updates."
"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own."
"There is no issue with the stability of Endpoint."
"Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."
"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good."
"The biggest advantage it has is the VPN product that is incorporated into the solution."
"Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications."
"The user interface is good. Managing and monitoring tools are also good."
 

Cons

"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers."
"My clients are not satisfied with the technical support from Palo Alto Networks."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"There can be some latency issues with the solution that should be improved."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events."
"When there is an attack attempt on mobile, there doesn't seem to be much of a notification."
"Having better, real-time support would be an improvement over having to send an email."
"A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application."
"It would be nice to have more flexibility regarding deployment."
"The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise."
"I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things."
"For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."
 

Pricing and Cost Advice

"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"The pricing for this solution is on the higher end."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"This is not an expensive product and everything is included with one license."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."
"You get the solution for free if you purchase the complete endpoint security licensing."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
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Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
Skycure
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Samsung, Optiv, Exchange, MobileIron, Check Point, McAfee, AirWatch
Find out what your peers are saying about Palo Alto Networks, Zscaler, Cisco and others in Secure Access Service Edge (SASE). Updated: August 2026.
909,725 professionals have used our research since 2012.