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Prisma Access by Palo Alto Networks vs Symantec Endpoint Protection Mobile comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Prisma Access by Palo Alto ...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)
Symantec Endpoint Protectio...
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Mobile Threat Defense (6th)
 

Mindshare comparison

Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks10.2%
Zscaler Zero Trust Exchange Platform8.6%
Netskope7.5%
Other73.7%
Secure Access Service Edge (SASE)
Mobile Threat Defense Mindshare Distribution
ProductMindshare (%)
Symantec Endpoint Protection Mobile5.8%
Zimperium22.9%
Lookout17.7%
Other53.6%
Mobile Threat Defense
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
Dennis O'Reilly - PeerSpot reviewer
Cyber SecOps Principal at Dotcom Security
An easy-to-deploy solution for mobile devices that has high stability and scalability
We use Symantec Endpoint Protection Mobile for mobile devices like Android and Apple iOS Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies. Since deploying to a mobile device is not your average deployment to a workstation endpoint or a…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Our primary use case for this product is DLP,"
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"I've evaluated multiple solutions on the market but to quarantine and clean a malware file is something I haven't seen anywhere else."
"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"The remediation process is easy compared to other platforms."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"If you are planning on using the SASE model for your organization, I would recommend Palo Alto Prisma Access."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."
"Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use."
"The patch management alerts are the most valuable, and whenever they have one, I get a notification and can then handle the upgrades or updates."
"The biggest advantage it has is the VPN product that is incorporated into the solution."
"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good."
"The user interface is good. Managing and monitoring tools are also good."
"There is no issue with the stability of Endpoint."
"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own."
 

Cons

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."
"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."
"In general, it is good, but everything could be a little bit better. For example, they are working on including more data to catch or trying to reduce the gaps between the matches."
"Application and device control needs to be improved."
"The product price is too expensive relative to the Egyptian market here."
"When there is an attack attempt on mobile, there doesn't seem to be much of a notification."
"A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application."
"The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise."
"I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things."
"For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."
"Having better, real-time support would be an improvement over having to send an email."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"It's pricey, it's not cheap. But you get what you pay for."
"Prisma Access is a little bit expensive."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"They price their products using credit modules."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"You get the solution for free if you purchase the complete endpoint security licensing."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
9%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pr...
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Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
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Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Samsung, Optiv, Exchange, MobileIron, Check Point, McAfee, AirWatch
Find out what your peers are saying about Palo Alto Networks, Cisco, Zscaler and others in Secure Access Service Edge (SASE). Updated: October 2026.
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