Salesforce Platform and SS&C Blue Prism compete in business automation. Salesforce holds an advantage in customization and integration flexibility, while SS&C Blue Prism is superior in process automation and operational efficiency.
Features: Salesforce Platform offers strong CRM capabilities, extensive customization options, and robust third-party integration. SS&C Blue Prism provides powerful robotic process automation, scalable task automation, and the ability to automate complex workflows.
Ease of Deployment and Customer Service: Salesforce Platform uses a cloud-based deployment model with various support options for smoother implementation and ongoing assistance. SS&C Blue Prism focuses on an on-premise deployment, emphasizing control and security, alongside comprehensive training and professional services.
Pricing and ROI: Salesforce Platform has a flexible pricing structure with a quicker ROI due to straightforward setup and extensive support. SS&C Blue Prism involves a higher initial cost but offers long-term benefits with detailed automation capabilities. Salesforce is perceived as more cost-effective initially, while Blue Prism justifies its higher price with substantial improvements in process efficiency over time.
Product | Market Share (%) |
---|---|
Salesforce Platform | 7.9% |
SS&C Blue Prism | 0.7% |
Other | 91.4% |
Company Size | Count |
---|---|
Small Business | 38 |
Midsize Enterprise | 26 |
Large Enterprise | 38 |
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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