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SS&C Blue Prism vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2024
 

Categories and Ranking

Salesforce Platform
Ranking in Low-Code Development Platforms
6th
Average Rating
8.2
Number of Reviews
88
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Rapid Application Development Software (9th), No-Code Development Platforms (2nd)
SS&C Blue Prism
Ranking in Low-Code Development Platforms
27th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Business Process Design (35th), Business Process Management (BPM) (38th), Process Automation (31st), Medical Insurance Claims Software (8th), Insurance Claims Processing (8th), Document Management Software (25th), Intelligent Document Processing (IDP) (43rd), Loan Management Software (6th), Document Automation Software (14th)
 

Mindshare comparison

As of October 2024, in the Low-Code Development Platforms category, the mindshare of Salesforce Platform is 7.4%, down from 7.6% compared to the previous year. The mindshare of SS&C Blue Prism is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

ChrisTook - PeerSpot reviewer
Jun 21, 2022
Reliable with good reporting and custom dashboards
I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.
Venkat Sivaprakash - PeerSpot reviewer
Oct 22, 2024
Advanced language processing, useful for global business operations, and a quick setup
I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managing the transition of processes Some important features include the language capabilities, which are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The entire solution is very customizable and you are able to add many functionalities."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"When compared to Siebel, the Salesforce Platform is easier to use."
"The queue management of the solution is its most valuable aspect."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"The most valuable feature of the solution is its overall ability to manage everything, including the sales pipeline and quick creation of sales reports."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
 

Cons

"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"I think the search needs to be improved so as to allow for a broader keyword search."
"UI needs to be more intuitive and user friendly."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"Technical support could be a bit faster."
"The cost of data storage is an issue once the company grows."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"Salesforce also did not integrate well with some of the other systems that we had."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
 

Pricing and Cost Advice

"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"It is expensive."
"Salesforce is cheap."
"It is an expensive program."
"I have heard that it is fairly priced. It offers ROI."
"It is expensive."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
Financial Services Firm
28%
Insurance Company
14%
Computer Software Company
14%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
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Also Known As

Salesforce1, Force.com, Salesforce App Cloud
SS&C AWD
 

Overview

 

Sample Customers

ADP
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Microsoft, OutSystems, Oracle and others in Low-Code Development Platforms. Updated: October 2024.
813,418 professionals have used our research since 2012.