SAP Process Orchestration vs Zapier comparison

SAP Process Orchestration

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Executive Summary

We performed a comparison between SAP Process Orchestration and Zapier based on real PeerSpot user reviews.

Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SAP Process Orchestration vs. Zapier Report (Updated: April 2025).

SAP Process Orchestration vs. Zapier

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Process Orchestration

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (2nd)

Zapier

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Data Integration (10th)

Featured Reviews

Laxman Molugu

Chief Executive Officer at Saanvi systems inc

Enhances operational efficiency with valuable prepackaged content and cost-effective pricing

For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

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FrankHo

Analyst at MSXI

Though the tool offers a visually appealing UI, it needs to improve its documentation

With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is simple to transfer files."

"The standard adapter with EBA abilities is the most valuable feature. It has good process integration."

"The solution offers very good documentation and manuals to assist with understanding the solution."

"I rate the product's setup phase a nine on a scale of one to ten, where one is difficult and ten is easy since it is a very easy process."

"The most valuable features of SAP Process Orchestration are the standard APIs that we can use."

"The initial setup is easy."

"The solution is easy to use."

"The main benefit is that the solution is low maintenance. Moreover, it's the license cost is very low because it's part of the package. The maintenance is standard maintenance. And the updates are regular. So there's a regular update and you can choose whether you want to do those updates or not."

More SAP Process Orchestration pros

"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."

"Webhooks are the most valuable feature of Zapier."

"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."

"The initial setup is pretty easy to do."

"Zapier luckily has a wide range of integrations, I would say."

"The product's initial setup phase was very easy."

"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."

"The product's most valuable feature is automation."

More Zapier pros

Cons

"Some configurations can be a little tricky."

"The usability is an area where it can be improved upon."

"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."

"I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO."

"The solution is not very scalable because it is at the end of its life."

"The solution needs to move to the cloud."

"SAP needs to improve a lot in terms of the orchestration part so that more adapters can be provided to users, which are areas where the solution has downsides."

"It would be beneficial to enhance the ease of implementing new projects and improve overall stability in our implementations."

More SAP Process Orchestration cons

"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."

"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."

"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."

"The pricing could be a little cheaper."

"My biggest concern with Zapier would be their pricing strategy."

"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."

"I think that this solution should have more apps connected to it."

"The pricing of the solution is quite expensive."

More Zapier cons

Pricing and Cost Advice

"There are fees in addition to the licensing."

"It's not an expensive solution."

"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."

"The pricing for this solution is fine."

"The fee for maintenance is costly."

"It is a very expensive solution. We only pay for the license."

"The price of SAP Process Orchestration was reasonable."

"The product is not a low-priced solution, but I can say that it is competitively priced in the market."

More SAP Process Orchestration pricing and cost advice

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

"The price of Zapier is approximately $75 monthly."

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"It's very affordable."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"The product is reasonably priced."

More Zapier pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

18%

Computer Software Company

15%

Financial Services Firm

Energy/Utilities Company

Computer Software Company

16%

University

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SAP Process Orchestration?

It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.

What is your experience regarding pricing and costs for SAP Process Orchestration?

The main concern is the cost. If additional help is needed due to lack of skill, we have to pay for SAP support.

What needs improvement with SAP Process Orchestration?

There are two main areas for improvement: performance and cost. The cost is quite high, and if it were reduced, it might also improve the performance, potentially allowing us to access a more effic...

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is suitable. It's not cheap, but not expensive.

What needs improvement with Zapier?

The pricing could be a little cheaper.

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Product Reports

SAP Process Orchestration

March 2025

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March 2025

Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration

No data available

Overview

SAP NetWeaver Process Integration facilitates the integration of business processes that span different departments, organizations, or companies. SAP PI is based on general standards so as to enable 3rd-party systems to be integrated. At the center of SAP PI is an XML-based communication that uses HTTP (Hyper Text Transfer Protocol). Irrespective of the scenario used, the application-specific contents are transferred in messages in user-defined XML eXtensible Markup Language) from the sender to the receiver either via the Integration Server, or directly between the systems involved. SAP PI can be installed in different ways: Dual usage type installation: Based on both AS ABAP and AS Java. and Advanced Adapter Engine Extended (AEX): Based on AS Java only.

SAP

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren

BuzzFeed, Groupon, Spotify, Columbia University, FOX