ScienceLogic and ThousandEyes compete in the IT monitoring and network analysis category. ScienceLogic seems to have the upper hand in comprehensive infrastructure monitoring and customer support, while ThousandEyes excels in network-specific insights and in-depth monitoring capabilities.
Features: ScienceLogic offers customizable dashboards, multi-tenant environments, and dynamic applications for specific needs. Its integration capabilities and built-in monitoring templates are valuable for reducing false alarms. ThousandEyes provides in-depth network monitoring, application visibility, and robust integration with cloud providers and ISPs, making it ideal for network insights.
Room for Improvement: ScienceLogic's complexity in reporting and usability needs refinement, alongside better support for integrations. Users find the UI overwhelming and require more intuitive actions. ThousandEyes could improve its customization and expand application-level monitoring. Dashboard features and integration improvements are also suggested.
Ease of Deployment and Customer Service: ScienceLogic supports on-premises deployment options, offering flexibility in infrastructure needs. It receives high ratings for customer service and technical support. ThousandEyes provides hybrid cloud deployment models with good feedback for its technical team, though support levels are more variable compared to ScienceLogic.
Pricing and ROI: ScienceLogic pricing depends on device count and tier, scalability can lead to higher setup costs but offers comprehensive features. ROI is favorable due to downtime reduction and monitoring efficiency. ThousandEyes is mid-range in pricing, recognized for its network monitoring capabilities, offering ROI in troubleshooting efficiencies and enhancing performance visibility.
ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.
Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.
What are ScienceLogic's most important features?ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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