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Sophos UTM vs Sophos XGS comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Fortinet FortiGate users experience cost reduction, improved security, and efficiency, with quick returns despite initial challenges, ensuring satisfaction.
Sentiment score
6.9
Sophos UTM offers competitive pricing and extensive security coverage, leading to swift ROI and improved network management efficiency.
Sentiment score
2.5
Sophos XGS effectively prevents ransomware for small businesses, offering value with efficient security, though larger companies see lower returns.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
The costs have increased with Sophos XGS in the last few years, with license prices going up by 30%, doubling from $2,500 to about $5,000, which is a big challenge for us.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies globally, with North America and Europe receiving quicker support compared to South Asia.
Sentiment score
6.9
Sophos UTM is praised for responsive, knowledgeable support, despite occasional complaints, earning high marks for customer service.
Sentiment score
6.7
Sophos XGS support is generally effective but requires improvements in responsiveness, language availability, and first-level support knowledge.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
Any issues are quickly addressed by their support team, which is not common among all OEM manufacturers.
The response time from Sophos technical support can be slow in most cases, which can be challenging.
Technical support from Sophos is always available.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable, adaptable, and supports dynamic routing, but may face issues with non-Fortinet devices and licensing.
Sentiment score
8.5
Sophos UTM scales well with proper sizing, enabling easy expansion in various environments from small setups to large networks.
Sentiment score
7.0
Sophos XGS is scalable, praised for flexibility, but hardware limitations affect ratings; virtual versions offer better scalability options.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
There are many options available, and we can choose the size of the box based on our requirements.
You can choose a cheaper model if you only have 20-30 users, but you will need to spend more money for a FortiGate solution that covers 5,000.
I can change what I want easily without interfering with other services or routines.
I would rate its scalability seven out of ten since modules can be added.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for stability, with updates enhancing reliability, though rare configuration issues may arise under heavy traffic.
Sentiment score
8.3
Sophos UTM is stable and reliable, with minimal issues, though updates can occasionally cause temporary problems.
Sentiment score
7.7
Sophos XGS is highly stable, praised for consistent performance and reliability, though occasional issues arise with capacity limits and updates.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
It is rated at nine out of ten for stability and is very reliable.
Sophos XGS is stable now, and I would rate its stability as a ten out of ten.
When Sophos introduced firmware version twenty, there was a bug in DCC.
 

Room For Improvement

Enhancements are needed in interface stability, SNMPv3 support, integration, user intuitiveness, analytics, cost-effectiveness, and customer support responsiveness.
Sophos UTM users seek improved scalability, performance, VPN capabilities, interface usability, cost transparency, support, and simplified management features.
Sophos XGS struggles with integrations, complex interface, and lacks in SD-WAN, scalability, support, and pricing strategies.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
I would love to see artificial intelligence capabilities integrated into Sophos UTM.
With artificial intelligence, there is room for improvement in all antivirus and security software.
It would be beneficial if Sophos XGS offered an end-to-end solution with competitive pricing.
After version 18.5, creating a NAT rule has become more complex, requiring the creation of a separate policy and an additional component.
I have experienced multiple hardware complaints, particularly during firmware updates that sometimes cause crashes.
 

Setup Cost

Fortinet FortiGate offers cost-effective pricing, often cheaper than competitors, with variations based on hardware and licensing options.
Sophos UTM offers competitive pricing with varied licensing options, though some users find it costly compared to alternatives.
Sophos XGS pricing is viewed as cost-effective for SMEs, though opinions vary based on model, region, and total costs.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
The value between what I receive and what I pay is the best in the industry.
The last instance I purchased was for three years, around $3,700 for SDG 125.
pricing is rated eight out of ten, indicating that it may be relatively expensive.
Sophos XGS is quite expensive, potentially a nine out of ten in terms of cost.
 

Valuable Features

Fortinet FortiGate excels with robust security features, intuitive interface, affordable pricing, supporting VPN, firewall, UTM, and SD-WAN.
Sophos UTM provides scalable security with web protection, VPN, centralized management, and integration, suitable for all business sizes.
Sophos XGS offers powerful processors, easy management, robust security features, and scalability, making it cost-effective for businesses.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
The zero-day protection and firewall rules are some of the most effective features for threat management.
This integration of the antivirus and the firewall works together to enhance security.
It's able to detect cloud applications like Zoom or Microsoft Teams and allows traffic shaping based on the application.
I find it much easier than others, like FortiGate, which is complicated in its installation, but Sophos XGS is really easy.
The threat detection capabilities are effective, especially against CNC and certain viruses not coming through emails.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
318
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sophos UTM
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Unified Threat Management (UTM) (4th)
Sophos XGS
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
83
Ranking in other categories
Firewalls (13th)
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Samaila Yusuf - PeerSpot reviewer
Network protection strengthens through effective threat management features and secure access control
The zero-day protection and firewall rules are some of the most effective features for threat management. I can set the rules and features, and also use IPsec to connect all my on-premises servers and link them to Sophos UTM so that they are protected even when in the cloud. Additionally, I use it to control access into the building through a captive portal integrated across all the PCs we have, ensuring secure access only for authenticated users.
Jaffar Ali - PeerSpot reviewer
Has provided stability, security, ease of management, and better reporting options
People use Sophos XGS because the overall channel support is very good, so they don't face issues. Additionally, it is competitive in pricing against Fortinet in some cases, especially when considering high availability, email subscriptions, and gateways Sophos XGS has provided stability,…
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
18%
Comms Service Provider
8%
Government
8%
Financial Services Firm
7%
Computer Software Company
15%
Manufacturing Company
9%
Comms Service Provider
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
The value between what I receive and what I pay is the best in the industry.
What needs improvement with Sophos UTM?
With artificial intelligence, there is room for improvement in all antivirus and security software. However, the bad ...
What do you like most about Sophos XGS?
The policies are the greatest feature. They allow us to configure granular control over our network traffic.
What is your experience regarding pricing and costs for Sophos XGS?
The pricing is justified, and the solution is considered budget-friendly compared to other vendors.
What needs improvement with Sophos XGS?
Hardware stability needs improvement. I have experienced multiple hardware complaints, particularly during firmware u...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Astaro
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
One Housing Group
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