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Symantec Siteminder vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

Symantec Siteminder
Ranking in Access Management
11th
Average Rating
8.0
Number of Reviews
72
Ranking in other categories
Single Sign-On (SSO) (11th), Web Access Management (1st)
Symantec VIP Access Manager
Ranking in Access Management
13th
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (14th)
 

Mindshare comparison

As of November 2024, in the Access Management category, the mindshare of Symantec Siteminder is 3.3%, down from 3.9% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.8%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management
 

Featured Reviews

Siva Chalamarla - PeerSpot reviewer
Jul 5, 2024
Good access control and SSO but needs modernization
The access control and the SSO are the two most valuable features. Siteminder allows users to authenticate once and gain access to multiple applications without needing to reauthenticate for each application separately. For example, if you access one application in one tab, you do not need to provide it again if you are trying to access the same application. The portal has different applications built into it. It's similar to Google. If you open Google and try to access the maps in that Google, you do not need to authenticate in maps. You just need to authenticate in the starting phase. Only a particular group of people have access. Our guys will give an error called access denied or unauthorized access. It depends on the application. It is pretty easy to learn.
Berk Onur - PeerSpot reviewer
Sep 2, 2024
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use for our managers."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"It's agent-based. It's convenient to deploy and integrate."
"The solution has features that allow you to easily distinguish between protected and unprotected resources."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"Cloud-based service and management."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The VPN we are using is good and working quite well."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It's a good tool. It's pretty straightforward."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
 

Cons

"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"Some of the new protocols, like OAuth 2.0, could be improved."
"To add more value to this solution it needs to be more user-friendly."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"We are finding some compatibility issues. We're still working with CA on them."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"In the next release, I would like the ability to work offline with remote access."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Geofencing needs improvement."
 

Pricing and Cost Advice

"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"CA solutions are generally expensive but for the customer the ROI is big."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Financial Services Firm
34%
Insurance Company
11%
Manufacturing Company
8%
Computer Software Company
7%
Computer Software Company
15%
Financial Services Firm
15%
Healthcare Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
After Broadcom's acquisition of Symantec, the pricing model for Symantec SiteMinder (now CA Single Sign-On) shifted significantly. The traditional perpetual licensing model transitioned to a subscr...
What needs improvement with Symantec Siteminder?
The support team could work on their response time and overall competence.
What do you like most about Symantec VIP Access Manager?
The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
What is your experience regarding pricing and costs for Symantec VIP Access Manager?
The pricing would most likely charge per user based on how many accounts have access to the IT managers.
What needs improvement with Symantec VIP Access Manager?
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...
 

Also Known As

Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
Symantec VIP
 

Learn More

 

Overview

 

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Symantec Siteminder vs. Symantec VIP Access Manager and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.