Symantec Siteminder vs Symantec VIP Access Manager comparison

Symantec Siteminder and Symantec VIP Access Manager are both solutions in the Access Management category. Symantec Siteminder is ranked #11 with an average rating of 8.0, while Symantec VIP Access Manager is ranked #13 with an average rating of 8.0. Symantec Siteminder holds a 3.4% mindshare in AM, compared to Symantec VIP Access Manager’s 2.7% mindshare. Additionally, 92% of Symantec Siteminder users are willing to recommend the solution, compared to 86% of Symantec VIP Access Manager users who would recommend it.

Symantec Siteminder

Read 72 Symantec Siteminder reviews

2,036 Views
1,531 Comparison Views

92% willing to recommend

Symantec VIP Access Manager

Read 15 Symantec VIP Access Manager reviews

1,037 Views
905 Comparison Views

86% willing to recommend

Symantec Siteminder

Symantec VIP Access Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

Symantec Siteminder and Symantec VIP Access Manager compete in the identification and access management category. User reviews indicate a preference for Symantec VIP Access Manager due to its comprehensive feature set and perceived value, despite slightly higher costs and mixed customer service feedback.

Features: Symantec Siteminder is praised for its robust policy management, extensive integration capabilities, and efficient access controls. Symantec VIP Access Manager is noted for its strong multi-factor authentication, ease of integration with cloud services, and comprehensive user management features. Users find VIP Access Manager’s feature set more aligned with modern security needs.

Room for Improvement: Symantec Siteminder users have reported needing enhancements in scalability, reporting features, and user interface design. Symantec VIP Access Manager users suggest improvements in documentation, technical support, and occasional system lag issues.

Ease of Deployment and Customer Service: Symantec Siteminder is commended for its straightforward deployment but criticized for complex configurations and requiring in-depth expertise. VIP Access Manager offers a smoother cloud integration but garners mixed reviews on customer service efficiency. Users find VIP Access Manager easier to deploy but express a desire for more responsive support.

Pricing and ROI: Symantec Siteminder’s setup cost is generally seen as higher, yet some users acknowledge good long-term ROI. Symantec VIP Access Manager, although perceived as costly, is deemed worthwhile by many due to its advanced features, resulting in better ROI evaluations. Despite higher initial costs, VIP Access Manager is viewed as a more valuable investment.

To learn more, read our detailed Symantec Siteminder vs. Symantec VIP Access Manager Report (Updated: September 2024).

Buyer's Guide

Symantec Siteminder vs. Symantec VIP Access Manager

September 2024

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Categories and Ranking

Symantec Siteminder

Ranking in Access Management

11th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (11th), Web Access Management (1st)

Symantec VIP Access Manager

Ranking in Access Management

13th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Authentication Systems (14th)

Mindshare comparison

As of September 2024, in the Access Management category, the mindshare of Symantec Siteminder is 3.4%, down from 3.9% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.7%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Access Management

Featured Reviews

Guoyu Cai

System Director at a government with 501-1,000 employees

Mar 18, 2024

Integrate with different systems and quite easy to set up, especially for a lot of applications

It doesn't have a feature for... or maybe it has, but for modern authentication, like OAuth or OIDC. We haven't utilized that portion; we haven't really looked at it because our priority is LDAP integration. Modern authentication, like SAML-based or OAuth. But in our case with SiteMinder, we haven't utilized that portion of the feature. In future releases, I would like to see maybe some more modern authentication, OAuth, OIDC, some of these plus identity mapping… It probably already has some of this, but we would want to ask for more identity mapping. Also, development of support and compatibility to configure these, like with container-based deployments like Docker.

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it_user321156

Senior Information Security Architect at a transportation company with 1,001-5,000 employees

Jan 17, 2017

It is cloud based. As long as a site has an Internet connection, developers can get in and work.

Resiliency: At one company I was at, we had development all over the world and often we would have a connection go down to the headquarters where we had the VPNs. This caused the remote site, sometimes with 100s of developers, to come to a halt isolating the office. In order to keep development…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can quickly deploy the entire product with a basic config within couple of hours."

"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."

"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."

"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."

"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."

"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."

"It is very scalable. We have a very large customer base: 75 million customers."

"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."

More Symantec Siteminder pros

"It offers more platform support, like Apple, Android, and Microsoft."

"The VPN we are using is good and working quite well."

"It is easy to use."

"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."

"Cloud-based service and management."

"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."

"In this version 9.1, lots of changes are done for the dashboard, User Store etc."

"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."

More Symantec VIP Access Manager pros

Cons

"The GUIs are not very clear, especially when integrating with other products from CA."

"Better documentation. I went through some sessions on single sign-on for version 12.7."

"We are finding some compatibility issues. We're still working with CA on them."

"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."

"Siteminder needs to improve its user experience."

"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."

"To add more value to this solution it needs to be more user-friendly."

"In future releases, I would like to see maybe more capabilities with some more modern authentication."

More Symantec Siteminder cons

"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."

"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."

"Geofencing needs improvement."

"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."

"It is challenging to use when installing a new version."

"Every time that I have a new phone or computer, it takes a little longer to deploy it."

"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."

"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."

More Symantec VIP Access Manager cons

Pricing and Cost Advice

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"The price is quite comparable to the other enterprise-level solutions in that market."

"I recommend conducting a PoC on every available product before choose one."

"CA solutions are generally expensive but for the customer the ROI is big."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"The licensing is fair for this solution."

"The solution's pricing is competitive."

"The pricing is reasonable."

"Licensing and pricing seems very fair."

"There are additional costs for maintenance."

"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

"I can say that the solution is worth the money."

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Top Industries

By visitors reading reviews

Financial Services Firm

34%

Insurance Company

11%

Manufacturing Company

Computer Software Company

Financial Services Firm

15%

Computer Software Company

14%

Healthcare Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Symantec Siteminder?

It's agent-based. It's convenient to deploy and integrate.

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What is your experience regarding pricing and costs for Symantec Siteminder?

The solution's pricing is competitive.

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What needs improvement with Symantec Siteminder?

The support team could work on their response time and overall competence.

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What do you like most about Symantec VIP Access Manager?

The product is useful for providing user access from an in-built office server as we follow the work-from-home model.

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What is your experience regarding pricing and costs for Symantec VIP Access Manager?

The pricing would most likely charge per user based on how many accounts have access to the IT managers.

See all answers

What needs improvement with Symantec VIP Access Manager?

The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...

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Comparisons

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Microsoft Entra ID vs Symantec Siteminder

Compared 10% of the time

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Compared 6% of the time

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Compared 17% of the time

Yubico YubiKey vs Symantec VIP Access Manager

Compared 13% of the time

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Compared 9% of the time

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Product Reports

Buyer's Guide

Symantec Siteminder

August 2024

Download Symantec Siteminder product report

Buyer's Guide

Symantec VIP Access Manager

August 2024

Download Symantec VIP Access Manager product report

Also Known As

Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder

Symantec VIP

Learn More

Broadcom

Overview

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo

Maine Medical Center, Aria S.p.A

Buyer's Guide

Symantec Siteminder vs. Symantec VIP Access Manager

September 2024

Free Report: Symantec Siteminder vs. Symantec VIP Access Manager

Find out what your peers are saying about Symantec Siteminder vs. Symantec VIP Access Manager and other solutions. Updated: September 2024.

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