Symantec Siteminder and Symantec VIP Access Manager compete in the identification and access management category. User reviews indicate a preference for Symantec VIP Access Manager due to its comprehensive feature set and perceived value, despite slightly higher costs and mixed customer service feedback.
Features: Symantec Siteminder is praised for its robust policy management, extensive integration capabilities, and efficient access controls. Symantec VIP Access Manager is noted for its strong multi-factor authentication, ease of integration with cloud services, and comprehensive user management features. Users find VIP Access Manager’s feature set more aligned with modern security needs.
Room for Improvement: Symantec Siteminder users have reported needing enhancements in scalability, reporting features, and user interface design. Symantec VIP Access Manager users suggest improvements in documentation, technical support, and occasional system lag issues.
Ease of Deployment and Customer Service: Symantec Siteminder is commended for its straightforward deployment but criticized for complex configurations and requiring in-depth expertise. VIP Access Manager offers a smoother cloud integration but garners mixed reviews on customer service efficiency. Users find VIP Access Manager easier to deploy but express a desire for more responsive support.
Pricing and ROI: Symantec Siteminder’s setup cost is generally seen as higher, yet some users acknowledge good long-term ROI. Symantec VIP Access Manager, although perceived as costly, is deemed worthwhile by many due to its advanced features, resulting in better ROI evaluations. Despite higher initial costs, VIP Access Manager is viewed as a more valuable investment.
| Product | Market Share (%) |
|---|---|
| Symantec Siteminder | 3.2% |
| Symantec VIP Access Manager | 0.6% |
| Other | 96.2% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 69 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.
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